# Mahmoud Tawfik

Mahmoud Tawfik is a remote worker on Himalayas, HR Business Partner at Teleperformance, based in Germany.

Source: https://himalayas.app/@mahmoudtawfik

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HR Business Partner at Teleperformance, advising leaders on German employment law, employee relations, and workforce planning.
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| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Germany |
| Authorized to work in | Germany |
| Salary expectations | 63k+ EUR |
| Job categories | HR Business Partner, HR Manager, HR Supervisor, Talent Acquisition Manager, People And Culture Specialist |
| Skills | Employee Relations, German Labor Law, Workforce Planning, Talent Management, Organizational Change Management, Talent Acquisition, Recruitment, Leadership Advisory, Work Council, HR Operations, Performance Management, Employment Compliance, HR Policy Development, HR Reporting, People Analytics |
| LinkedIn | https://linkedin.com/in/mahmoud-tawfik-cipd |

## About

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At Teleperformance in Berlin, I partner with business leaders on workforce planning, organizational change, talent development, and employee relations. I advise on complex labor law and performance matters, working with works councils to implement compliant changes.

At Ruptly, I partnered with senior leadership on people plans and recruitment, and introduced a buddy programme that contributed to a 10% reduction in new-hire turnover over six months. I also supported the establishment of the Abu Dhabi office, including recruitment, salary benchmarking, and local HR processes.

Earlier, I managed HR for the Techno Q, Fifa World Cup Project, leading a five-member team, and held HR roles at Aljazira Group for Motors & Trading, KWS, and Quandoo. My work has included employee relations, talent acquisition, HR operations, and employment compliance across international settings.
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## Experience

### HR Business Partner (current)

[Teleperformance](https://himalayas.app/companies/teleperformance-com). May 2025 - Present

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Partner with business leaders and line managers to provide strategic HR guidance across the full employee lifecycle, supporting workforce planning, organizational changes, talent development, and employee relations. Act as a trusted advisor on complex labor law, employee relations, and performance matters, ensuring compliant and business-oriented HR solutions in both German and English.
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Skills: Employee-Relations, German-Labor-Law, Talent-Management, Workforce-Planning, Organizational-Change, Performance-Management, Work-Council, HR-Operations, HR-Policy, Reintegration-Management, HR-Reporting, Dashboarding, BEM, Cross-Functional-Projects

### HR Business Partner

Ruptly. Feb 2022 - Dec 2024

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Partnered with the COO and senior leadership through biannual business reviews to identify workforce challenges and translate business needs into people plans covering recruitment, talent management, employee engagement, and attrition. Supported employee consultations and workforce restructuring, introduced a buddy programme that reduced new-hire turnover by 10%, and supported the establishment of
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Skills: People-Strategy, Leadership-Advisory, Workforce-Planning, Recruitment, Talent-Management, Employee-Engagement, Organizational-Change, Cost-Management, HR-Operations, Payroll-Coordination, Benefits-Administration, HR-Compliance, Competency-Based-Interviews, Psychometric-Assessment, Arabic

### People & Culture Specialist

Quandoo. Jun 2021 - Jan 2022

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Advised employees and managers on HR policies, people processes, and employee relations, improving understanding of internal guidelines and supporting a positive employee experience. Managed preboarding and onboarding activities, collaborated with the global HR Business Partner community and Organizational Development Manager to assess learning needs, and researched external learning tools to buil
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Skills: HR-Policy, Employee-Relations, Onboarding, Preboarding, Learning-and-Development, HR-Operations, Process-Improvement, Stakeholder-Management

### Global Talent Acquisition Manager

[KWS](https://himalayas.app/companies/kws-group). Dec 2019 - Nov 2020

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Partnered with hiring managers to understand workforce requirements, define selection criteria, and align recruitment strategies with business needs. Managed recruitment activities across sourcing, candidate screening, assessment, interviews, and selection, and contributed to recruitment process improvement and SAP customization initiatives.
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Skills: Talent-Acquisition, Recruitment, Sourcing, Candidate-Screening, Interviewing, Selection, SAP, Recruitment-Process-Improvement, Stakeholder-Management

### HR Manager

Techno Q. Apr 2018 - Sep 2019

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Led and developed a five-member HR team responsible for recruitment, HR management, and operational support. Advised senior leaders on HR strategy and workforce requirements, managed end-to-end recruitment and selection, oversaw HR policies, employee relations, and employment documentation, and coordinated financial settlements and performance management processes.
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Skills: HR-Management, Team-Leadership, Recruitment, Selection, Employee-Relations, HR-Policy, Performance-Management, Conflict-Resolution, Financial-Settlement, Psychometric-Assessment

### HR Supervisor

Aljazira Group for Motors & Trading. Dec 2016 - Dec 2018

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Supervised and supported a five-member HR team, coordinating HR activities and contributing to team capability development. Developed HR policies, procedures, and an employee handbook, designed performance management processes and KPIs, and improved recruitment and selection practices.
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Skills: HR-Supervision, Team-Leadership, HR-Policy, Procédures, Employee-Handbook, Performance-Management, KPIs, Recruitment, Selection, Process-Standardization

## Education

### AIHR

Digital HRBP Certificate, Human Resources. 2024 - 2024

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Completed the Digital HRBP Certificate program from January to May 2024.
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### Steinbeis University Berlin

Master of Business & Organizational Psychology, Business & Organizational Psychology. 2019 - 2021

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Pursued a Master of Business & Organizational Psychology from 2019 to 2021.
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### RITI Institute

Diploma in Human Resources Management, Human Resources Management. 2013 - 2014. Grade: A+

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Completed a Diploma in Human Resources Management with Grade A+ from 2013 to 2014.
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### University of Cooperative & Managerial Studies

Bachelor of Business Administration, Business Administration. 2007 - 2011

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Earned a Bachelor of Business Administration from 2007 to 2011.
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## Tech stack

- BambooHR
- Recruitee
- SAP
- Personio
- SAP SuccessFactors

To contact Mahmoud, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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