# Mahalath Gordon

Mahalath Gordon is a remote worker on Himalayas, Founder and Lead Facilitator at Human First AI Accelerator, based in United States.

Source: https://himalayas.app/@mahalathgordon

```text
Fractional COO building AI-enabled operations systems, including controls that helped recover over $100K in Medicaid claims in six weeks.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 155k+ USD |
| Job categories | Chief Operating Officer, Vice President Of Operations, Director of Operations |
| Skills | Operations Management, Business Process Automation, AI Enablement, Operational Excellence, Systems Architecture, Workflow Automation, Claims Management, Denial Management, Clinical Documentation, HIPAA compliance, Standard Operating Procedures, KPI Dashboards, Project Management, Team Management, Client Operations |
| LinkedIn | https://linkedin.com/in/mahalathwealthy |

## What I'm looking for

```text
I’m looking for one company to go deep with in a COO, VP, or Director role owning operations, operational excellence, or AI enablement. I’m open to remote roles nationwide.
```

## About

```text
At APA International Group, I overhauled claims and clinical documentation against a $1.2M Medicaid receivable, helping recover over $100K in the first six weeks. I built denial-management and payer-escalation systems, then embedded AI-enabled quality controls to catch problems before claims reached payers.

Through Scale with Mahalath, I’ve rebuilt operations across more than 15 industries, including cutting client onboarding from six weeks to one at Ecommerce Future USA. I founded the Human-First AI Accelerator to help teams complete operational work with AI, and I’m now looking to go deep with one company in a COO, VP, or Director role focused on operations, operational excellence, or AI enablement.
```

## Experience

### Founder and Lead Facilitator (current)

Human First AI Accelerator. Jan 2026 - Present

```text
I fly out to companies for 3 days and help their teams knock out 4 to 8 weeks of operational work using AI. Before I arrive, I survey every person on the team to learn their roles, skill levels, and the problems that have been sitting on their to-do list for months. Then I build the entire accelerator around what they actually need.

During those 3 days, teams aren't watching a presentation. They'
```

Skills: AI, Business-Process-Automation, System-Architecture, Project-Management, Operations-Management

### Fractional COO | Go Fractional Network (current)

Go Fractional. Sep 2025 - Present

```text
Worked as Fractional COO | Go Fractional Network at Go Fractional.
```

### Systems Architect and AI Specialist (current)

APA International Group. May 2025 - Present

```text
Systems Architect and AI Specialist for a multi-entity mental and behavioral health services agency in Ohio, approximately 100 staff across three programs. Fully remote, working directly with the CEO and department leads, with a technical and VA team I recruited and manage.

What I own and have built:
• Claims and clinical documentation overhaul against a $1.2M Medicaid receivable, with over $100,
```

### Founder, Fractional COO and Systems Architect (current)

Scale with Mahalath. Jan 2015 - Present

```text
Fractional COO and systems architecture practice serving companies across 15+ industries, including behavioral health, wellness, e-commerce, event production, real estate, legal, fitness, transportation, hospitality, and nonprofits.

How I work: I come in, find the inefficiencies, inconsistencies, redundancies, and bottlenecks, and remove them with systems I build, document, and train teams to act
```

Skills: Google-Sheets, Descript, Figma, Zapier, Google-Docs, Google-Workspace, ClickUp, Pandadoc, Monday.Com, HubSpot, Xero, Asana, Loom, Anthropic:-Claude, Stripe, Google-Drive, ChatGpt, Google-Ads, TypeForm, Fathom, Scribe, Pipedrive, DALL·E, Grammarly, Machine-Learning, Trello, Docusign, Lucidchart, Canva, Authorize.Net, Gemini, Bubble.io, Google-Tag-Manager, Amazon-Seller-Central, Airtable, Shopify, Quickbooks, Zoho-CRM, Midjourney

### Director of Operations

Dr. Alicia Newsome. Apr 2025 - Apr 2026

```text
Delivering comprehensive operations management for a wellness and functional medicine practice, architecting scalable systems across client operations, project management, marketing support, and supplement/lab coordination.

Key Responsibilities:

Systems & Automation:
• Design and optimize workflow automations using Practice Better, Zapier, and Go High Level
• Build and maintain comprehensive SOP
```

Skills: Operations-Management, Operations-And-Administration, System-Architecture, System-Administration, System-automation, Marketing-Automation

### Fractional Chief Operating Officer

GeneLean360°. Aug 2025 - Jan 2026

```text
Architecting comprehensive operational infrastructure for a wellness and weight management company, transitioning from systems implementation to full executive leadership of a 22-person team.

Strategic Implementation (Months 1-3):

Operational Systems Architecture:
• Designed and deployed Notion command center serving as centralized hub for all organizational processes
• Built task management dat
```

### Fractional COO / Systems Integrator / CSM

Ecommerce Future USA. May 2021 - Aug 2025

```text
Architected and managed all operational systems for a multi-platform ecommerce management company, leading a cross-functional team of 10-15 professionals including developers, virtual assistants, and customer success managers.

Key Achievements:
• Reduced client onboarding time from 6 weeks to 1 week through automated CRM systems and streamlined processes
• Designed and implemented comprehensive i
```

Skills: Google-Sheets, Descript, Figma, Zapier, Google-Docs, Google-Workspace, ClickUp, Pandadoc, Client-Success-Manager, HubSpot, Xero, Asana, Loom, Business-Process-Automation, Anthropic:-Claude, Stripe, Google-Drive, ChatGpt, Google-Ads, TypeForm, Fathom, Scribe, Pipedrive, Project-Management, DALL·E, Notion, Grammarly, Machine-Learning, Trello, Docusign, Lucidchart, Canva, Authorize.Net, Gemini, Bubble.io, Google-Tag-Manager, Amazon-Seller-Central, CRM-Integration, Shopify, Quickbooks, Zoho-CRM, Financial-Accounting, Midjourney

### Fractional COO, Project Management Professional, and Workflow Automation Expert

Ecommerce Future USA. May 2021 - Feb 2025

```text
Worked as Fractional COO, Project Management Professional, and Workflow Automation Expert at Ecommerce Future USA.
```

### Director of Business Development

AKA Extra LLC. Jan 2020 - Aug 2021

```text
Started, built and ran the day-to-day operations of AKA Extra which is an excavation, transportation and construction company. I handled the following...
Obtained LLC
Wrote Contracts
Wrote Operating Agreement
Developed Lease Agreements
SOPs
Created all workflow automations using GoCanvas for the guys in the field to create & track work orders, estimates, time sheets, Maintanence reports, incident
```

Skills: Asana, Quickbooks

### Event Producer

Kaya Fest. Jan 2017 - Jan 2019

```text
In 2017 & 2019 I helped produce the Kaya Fest, an 8,000 person reggae/cannabis festival hosted by the Marley family at Bayfront Park in Miami, Florida, handling many day-to-day duties leading up to the festival including coordinating Travel & Accommodations, Hospitality, Vendor Coordinating and Sponsor Coordination. I helped coordinate the Press Conference and was the emcee. And I helped coordinat
```

### Director Of Marketing and Human Resources

Live at the Armory. Sep 2013 - Sep 2018

```text
Live at the Armory is an 800 capacity concert hall in Ashland, Oregon. I was in charge of all marketing & promotions for the events. I coordinated and managed all event volunteers, hospitality, set up & tear down and the ticketing and door.
```

Skills: Basecamp

### Director Of Event Management

Jackson Wellsprings. Apr 2014 - Nov 2014

```text
I helped produce 2 large 2000 people festivals among many other smaller events. I coordinated and managed 100 volunteers for each of the 2 festivals.
```

## Education

### Florida International University

Bachelor of Business Administration - BBA, Marketing & International Business

### IBM

Databases and SQL for Data Science with Python

```text
Issued Feb 2025
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### BrainStation

Artificial Intelligence

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Issued Apr 2025
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### IBM

Data Science Methodology

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Issued Feb 2025
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### IBM

Python Project for Data Science

```text
Issued Feb 2025
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### IBM

Python for Data Science, AI & Development

```text
Issued Feb 2025
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### IBM

Tools for Data Science

```text
Issued Feb 2025
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### IBM

What is Data Science?

```text
Issued Feb 2025
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### HubSpot Academy

HubSpot Sales Software

```text
Issued Jun 2022 · Expired Jul 2023
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### BrainStation

Certificate, Data Science. 2025 - 2025

### BrainStation

AI Certification. 2025 - 2025

### State of Oregon

Insurance Broker, Accident, Health, Life, Variable Life & Variable Annuity

```text
Issued Dec 2021
```

## Tech stack

- Xero
- Fathom
- Google Tag Manager
- Pipedrive
- Lucidchart
- Google Docs
- DocuSign
- Shopify
- Google Drive
- Figma
- Slack
- Python
- Scribe
- HubSpot
- Stripe
- Google Workspace
- Trello
- Asana
- Notion
- ClickUp
- Basecamp
- Google Sheets
- monday.com
- Descript
- Zoom
- Typeform
- Zapier
- QuickBooks
- Canva
- SQL
- Google Ads
- Loom
- Jotform
- Midjourney
- Make
- PandaDoc
- Authorize.net
- ChatGPT

To contact Mahalath, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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