# Mae Cheryl Muron

Mae Cheryl Muron is a remote worker on Himalayas, Claims and Benefits Specialist II at Accolade Inc, based in Czechia.

Source: https://himalayas.app/@maecherylmuron

```text
Experienced claims and benefits specialist with strong finance and HR skills.
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Czechia |
| Authorized to work in | Czechia |
| Job categories | Claims Specialist, Claims Specialist, Benefits Specialist, Entry Level Finance Officer, Administrative Officer, Payroll Specialist, HR Coordinator, Claim Specialist, Insurance Claims Specialist, Employee Benefits Specialist, QA Specialist, Customer Service |
| Skills | Claims Management, Benefits Administration, Customer Service, Financial administration, Payroll, Navision, ELO Enterprise, Excel, Quality Assurance, Coaching And Training, Account Reconciliation, Microsoft Office, Compliance, Customer Relationship Management |

## What I'm looking for

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I am seeking a role where I can apply my claims, benefits, finance and HR expertise, mentor frontline teams, and contribute to process improvement in a collaborative, mission-driven organization.
```

## About

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I am a versatile claims and benefits specialist with over 10 years' experience across customer service, finance, HR and administration in corporate, NGO and government sectors. I solve complex claims and benefits issues, support frontline teams, perform quality assurance, and maintain strong partner relationships with health plans and providers.

I have managed financial administration, payroll, and compliance for country operations, led trainings, and supported audits and donor requirements. I am known for problem-solving, cross-cultural communication, and delivering high-quality results under pressure.
```

## Experience

### Claims and Benefits Specialist II (current)

[Accolade Inc](https://himalayas.app/companies/accolade-inc). Jun 2024 - Present

```text
Contributed to maintaining team quality standards and resolved sensitive escalated member issues while providing live task support and coaching to frontline colleagues, improving resolution accuracy and speed.
```

Skills: Claims-Management, Benefits-Administration, Customer-Service, Coaching, Navision, Excel, Microsoft-Office

### Claims and Benefits Specialist I

[Accolade Inc](https://himalayas.app/companies/accolade-inc). Apr 2023 - Jun 2024

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Managed claims and benefits issues ensuring timely, accurate resolution; handled disputes with partner health plans and supported frontline care teams with eligibility and claims troubleshooting.
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Skills: Claims-Management, Benefits-Administration, Dispute-Resolution, Customer-Support, Training, Excel, Microsoft-Office

### Finance & Administrative Officer

Člověk v tísni. Jan 2014 - Jan 2019

```text
Managed financial administration for country operations, maintained bank and petty cash flows, prepared monthly budgets, and supported donor compliance and annual audits to ensure accurate program finance control.
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Skills: Financial-administration, Budgeting, Navision, ELO-Enterprise, Accounts-Payable

### Administrative Assistant

Provincial Government of E. Samar. Jul 2010 - Jun 2013

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Provided administrative support for provincial government operations, maintained records and assisted with office workflows to support program delivery and public services.
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Skills: Office-Administration, Records-Management, Customer-Service, Document-Control, Microsoft-Office

### Customer Service Representative

GE Money. May 2008 - Feb 2010

```text
Handled customer inquiries and support tasks for financial services, resolving account issues and contributing to service quality and customer satisfaction goals.
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Skills: Customer-Service, Communication-Skills, Microsoft-Office

## Education

### University of the Philippines

Bachelor of Arts, Political Science. 2002 - 2005

```text
Completed a Bachelor of Arts in Social Sciences with a major in Political Science from 2002 to 2005.
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## Tech stack

- Gmail
- Root Cause

To contact Mae Cheryl, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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