# Madison Garcia

Madison Garcia is a remote worker on Himalayas, Scheduling Coordinator / Health Insurance Specialist at Dermatology SouthEast, based in United States.

Source: https://himalayas.app/@madisongarcia

```text
Medical administrative professional at Dermatology SouthEast handling 50+ daily calls and insurance verification.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 41k+ USD |
| Job categories | Customer Service, Accounts Receivable Specialist |
| Skills | Customer Service, Patient Relations, High Volume Phone Support, Medical Scheduling, Insurance Verification, Benefits Investigation, Medicaid Billing, Accounts Receivable, Denials Prevention, Service Authorization, Data Entry, Data Reconciliation, HIPAA compliance, Confidentiality, APD Compliance |

## What I'm looking for

```text
I’m seeking a remote Customer Service Representative or AR Support role within medical administration.
```

## About

```text
At Dermatology SouthEast, I schedule appointments, respond to patient inquiries, and handle more than 50 inbound calls daily. I also verify insurance benefits and coordinate authorizations to support clean claims and reduce denials.

At Community Based Care, I managed staff scheduling and daily residential program operations, serving as a liaison for families, support coordinators, and medical providers. I ensured compliance with Florida APD documentation and home safety standards.

At Pine Castle, I supported a team delivering person-centered care and maintained APD-compliant documentation for billing and regulatory requirements.

At Leon Advocacy and Resource Center, I billed Medicaid waivers, allocated funds to billing codes and cost centers, and coordinated service authorizations. I’m seeking a remote Customer Service Representative or AR Support role in medical administration.
```

## Experience

### Scheduling Coordinator / Health Insurance Specialist (current)

Dermatology SouthEast. Jun 2025 - Present

```text
Provide empathetic customer service for a multi-provider practice, scheduling appointments and resolving patient inquiries. Manage 50+ inbound calls daily, verify insurance benefits, and coordinate authorizations to support clean claim submission.
```

Skills: Customer-Service, Medical-Scheduling, Insurance-Verification, Benefits-Investigation, Service-Authorization, HIPAA, Confidentiality, Microsoft-Office-365, Zoom, Teams, Google-Meet

### Assistant Program Manager

Community Based Care. Oct 2024 - Jun 2025

```text
Managed staff scheduling and daily operations for a residential program, ensuring full shift coverage and client satisfaction. Served as primary liaison for families, support coordinators, and medical providers, and ensured 100% compliance with Florida APD documentation and home safety standards.
```

Skills: Staff-Scheduling, Operations-Management, Client-Relations, APD-Compliance, Documentation, Communication-Skills

### Direct Support Professional (DSP) Team Lead

Pine Castle. Dec 2023 - Oct 2024

```text
Led a team delivering person-centered support while maintaining confidentiality and building rapport with clients and families. Maintained accurate, APD-compliant documentation to support billing and regulatory compliance.
```

Skills: Team-Leadership, Person-Centred-Approach, Confidentiality, Documentation, APD-Compliance

### Medicaid Biller / Office Assistant / Residential Support Worker

Leon Advocacy and Resource Center. May 2021 - Nov 2023

```text
Billed Medicaid waivers accurately, totaling and allocating funds to correct billing codes and cost centers to support AR accuracy. Communicated with support coordinators to secure service authorizations and managed front office duties including greeting visitors and answering multi-line phone system.
```

Skills: Medicaid-Billing, Accounts-Receivable, Service-Authorization, Front-Office, Multi-Line-Phone-Systems, Data-Entry, Filing

## Tech stack

- Microsoft Teams
- Microsoft Office 365
- Microsoft Excel
- Zoom
- Google Meet
- Microsoft Word
- Microsoft Outlook

To contact Madison, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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