# Madhuri Shakhya

Madhuri Shakhya is a remote worker on Himalayas, Consulting Manager – OCM at Cognizant, based in India.

Source: https://himalayas.app/@madhurishakhya

```text
Organizational change management professional at Cognizant, supporting Veeva Vault RIM adoption for a program impacting 8,000+ users.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 84k+ USD |
| Job categories | Organizational Change Management, Transformation Consultant, Change Manager |
| Skills | Organizational Change Management, OCM Strategy, Impact Analysis, Readiness Assessment, Stakeholder Engagement, Change Governance (A B C), Adoption Tracking, Workforce Analytics, Executive Communication, Training Program Design, Digital Transformation, Transition Planning, GenAI, Change Management, Prosci Methodology |
| LinkedIn | https://linkedin.com/in/madhurishakhya |

## About

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At Cognizant, I support enterprise change and digital transformation across Life Sciences, Banking, and Financial Services. I led change, communications, and training workstream activities for a global Veeva Vault RIM transformation impacting 8,000+ users.

I use stakeholder assessments, readiness evaluations, and adoption measures to identify risks and shape engagement. I also created an AI-powered Change Management Agent using GenAI to make case studies, templates, and historical change assets easier to access.

Previously, at Deloitte USI, I developed change strategies for finance transformation and digital deployment initiatives. At Firstsource Solutions Ltd, I designed learning content and a CRM with software teams, and at Calibehr I developed an on-the-job training program for new sales agents.
```

## Experience

### Consulting Manager – OCM (current)

[Cognizant](https://himalayas.app/companies/cognizant). May 2025 - Present

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Supported enterprise OCM and digital transformation engagements across Life Sciences, Banking, Financial Services and technology-enabled business environments. Led change, communications and training workstreams for a global Veeva Vault RIM transformation impacting 8,000+ users.
```

Skills: Organizational-Change-Management, Stakeholder-Engagement, Impact-Analysis, Readiness-Assessment, Workforce-Analytics, Executive-Communication, AI-Enabled-OCM, GenAI, Veeva-Vault, Agile, Project-Management, Proposal-Development

### Analyst III – SAP

KH India GCC Pvt Ltd (Kraft Heinz). Jan 2025 - Apr 2025

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Supported change implementation through training program design, communication planning and change effectiveness monitoring. Gathered stakeholder feedback and reviewed lessons learned to inform change strategy.
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Skills: Change-Management, Training-Program-Design, Communication-Planning, Stakeholder-feedback, Lessons-Learned

### Senior Analyst

[Deloitte USI](https://himalayas.app/companies/deloitte-ireland). Jul 2022 - Jan 2025

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Developed and implemented change management strategies for finance transformation and digital deployment initiatives. Led communication planning and execution, supported governance and risk management, and built stakeholder relationships throughout the change lifecycle.
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Skills: Change-Management, Communication-Planning, Governance, Risk-Management, Stakeholder-Engagement, Transition-Planning, Adoption-Strategies

### Senior Facilitator

[Firstsource Solutions Ltd](https://himalayas.app/companies/firstsourc). Dec 2017 - Apr 2022

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Conducted impact analysis and risk assessments for process changes and developed tailored change strategies. Designed multimedia learning content and delivered behavioural training to strengthen leadership development.
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Skills: Impact-Analysis, Risk-Assessment, Change-Strategy, Learning-Content-Design, Multimedia, Behavioural-Training, CRM, API-Integration, Root-Cause-Analysis

### Senior Trainer

Calibehr. Apr 2016 - Dec 2017

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Delivered new-hire product and process training and designed an on-the-job training program for new sales agents. Served as India point of contact for the LMS and developed learning modules.
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Skills: Training-Delivery, On-The-Job-Training, LMS, Learning-Module-Creation, Content-Publishing

## Education

### Association of Change Management Professionals

Certified Change Management Professional (CCMP), Change Management

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Pursuing the Certified Change Management Professional (CCMP) certification.
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### Osmania University

MBA, Human Resources

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MBA in Human Resources from Osmania University, completed in 2018.
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### Osmania University

Bachelor of Science, Science

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Bachelor of Science from Osmania University, completed in 2016.
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### Scrum Alliance

Agile Scrum Master (ASM), Agile

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Certified as an Agile Scrum Master (ASM).
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## Tech stack

- SAP

To contact Madhuri, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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