# Lukasz User

Lukasz User is a remote worker on Himalayas, Freelance AI Systems Developer at AIB S.A., based in Poland.

Source: https://himalayas.app/@lukaszuser1

```text
I build production AI systems that automate customer operations, sales, and internal workflows.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Poland |
| Authorized to work in | Poland |
| Salary expectations | 77k+ EUR |
| Job categories | AI Engineer, AI Solutions Engineer, Full Stack Engineer, Automation Engineer |
| Skills | AI Engineering, AI Automation, LLM APIs, OpenRouter, Anthropic, MCP, Agent orchestration, LLM Evaluation, Prompt Engineering, RAG, GuardRails, OCR, Speech to Text, Whisper, WhisperX, Python, TypeScript, NodeJS, PHP, React, Next.js, Tailwind, Vite, fastAPI, Express, Flask, Fastify, SQLAlchemy, PostgreSQL, MySQL, Redis, SQLite, Docker, Traefik, Linux, Cloudflare, Tailscale, Hetzner, CI CD, N8n, Medusa, Stripe, Strapi, Google Mail API, OAuth, Role Based Access Control, Audit Logging, GDPR, EU AI Act, Phishing Detection, Business Email Compromise (BEC), ComfyUI, Diffusion Models, Qwen Image, Qwen Image Edit, FLUX.2 Pro, Z Image Turbo, Stable Diffusion, ControlNet, LoRAs, VEO 3.1, Seedream, Kling, Recraft, TRELLIS.2, ROCm, Playwright, GNOME Shell, WordPress, CAD, 3D Rendering, Animation, VR, AR |
| Website | https://themysticaroma.com |
| Portfolio | https://github.com/l-kedzielawski |
| LinkedIn | https://linkedin.com/in/lukasz-kedzielawski |
| GitHub | https://github.com/l-kedzielawski |

## What I'm looking for

```text
I'm open to remote, hybrid, or on-site work and travel to client sites. I want to build production AI systems with operators, take them from discovery to rollout, and deliver measurable business outcomes.
```

## About

```text
I built and deployed a production AI customer-service platform for AIB S.A. that triages 2,000–3,000 emails monthly across five languages and drafts grounded replies for human review. As the sole engineer, I took it from operator discovery through CEO demos, team training, GDPR guardrails, EU AI Act assessment, and daily production use.

I've also built AI-enabled CRM, e-commerce, lead-generation, and field-operations systems for businesses operating across Europe. My work has cut offer generation from 45 minutes to 3–5 minutes, improved report approvals from 48 hours to 12, and reduced document incidents from six per month to zero.
```

## Experience

### Freelance AI Systems Developer (current)

AIB S.A.. Jun 2026 - Present

```text
Designed, built, and deployed an LLM-powered email operations platform for customer service handling 2,000-3,000 emails/month in 5 languages, with intent classification, structured data extraction, and human-in-the-loop review. Delivered client-facing requirements, demos, training, and an EU AI Act assessment.
```

Skills: Python, fastAPI, PostgreSQL, React, OpenRouter, Google-Mail-API, LLM, OCR, CI-CD, GDPR, EU-AI-Act

### Freelance AI Automation & Systems Developer (current)

MHR Montage GmbH. Mar 2025 - Present

```text
Built a custom internal operations platform for a construction client with a 150+ person workforce, including field reporting, document compliance, attendance, approvals, and map-based operational visibility. Improved report approvals from 48h to 12h and reduced expired document incidents from 6/month to 0.
```

Skills: WordPress, PHP, MySQL, Custom-Schema, Operations-Platform, Document-compliance

### Full-Stack Engineer & Co-Founder (current)

Natural Mystic Aroma. Jan 2024 - Present

```text
Co-founded and ran full operations for a B2B importer trading across 6 EU markets, including import logistics, supply chain, sales team, client acquisition, brand, and compliance. Built and ran the CRM, storefront, and automation stack, including an AI-powered lead pipeline generating 15,000+ targeted contacts per month.
```

Skills: React, NodeJS, MySQL, Docker, Next.js, Medusa, Stripe, N8n, AI, CRM, Ecommerce, Automation

### Co-Owner & Operations Manager

LR Ogrodzenia. Oct 2019 - Jun 2024

```text
Ran client acquisition, two installation crews, budgets, supplier relationships, CAD design, and logistics for a fencing and construction company.
```

Skills: Operations-Management, Client-Acquisition, Budgeting, Supplier-Management, CAD, Logistics

### Freelance 3D Visualizer & Designer

Lawski Design. Sep 2015 - Oct 2019

```text
Produced 3D renderings, animation, VR/AR, and brand identity for clients including PGNiG, Tauron, Bachleda, Tailors Group, and IF Nation.
```

Skills: 3D-Rendering, Animation, VR-AR, Brand-Identity

## Education

### Academy of Fine Arts Warsaw

Bachelor's Degree, Product Design. 2011 - 2015

```text
Bachelor's degree in Product Design from the Academy of Fine Arts Warsaw, completed in 2015.
```

## Tech stack

- Cloudflare
- MySQL
- PostgreSQL
- SQLite
- Node.js
- Next.js
- Redis
- React
- Python
- PHP
- Traefik
- Flask
- FastAPI
- Fastify
- SQLAlchemy
- Linux
- Stripe
- WordPress
- Strapi
- TypeScript
- Docker
- Tailscale
- GuardRails
- Playwright
- Medusa
- Stable Diffusion
- Vite
- N8N
- ComfyUI
- OpenRouter
- Express

To contact Lukasz, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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