# Lucy Dilts

Lucy Dilts is a remote worker on Himalayas, Founder & Principal Hybrid Intelligence & Productivity Consultant at MOX Velocity Inc., based in Canada.

Source: https://himalayas.app/@lucydilts

```text
Enterprise AI transformation consultant at MOX Velocity who built FLARE, an AI-enabled diagnostic and recommendation capability.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Canada |
| Authorized to work in | Canada, United Kingdom |
| Salary expectations | 165k+ CAD |
| Job categories | AI and Operations Transformation Consultant, Enterprise Transformation Consultant, AI Strategy Consultant, Operating Model Design |
| Skills | Enterprise Transformation, AI Adoption, AI Enabled Operating Models, Operating Model Design, Organizational Design, Hybrid AI, Workforce Transformation, Management Consulting, Executive Advisory, Value Stream Optimization, Delivery Productivity, Change Adoption, Workflow Automation, AI Agents, Agent orchestration |

## What I'm looking for

```text
Seeking a senior leadership or advisory role focused on enterprise transformation, AI strategy, digital innovation, and operating model design. I thrive on solving complex organizational challenges, challenging conventional thinking, and translating strategy into measurable business outcomes. Open to permanent or consulting opportunities, including international roles.
```

## About

```text
At Bank of America, I redesigned the Delivery Enablement & Automation Solutions function as an outcome-focused internal consulting model and advised senior technology leaders across seven lines of business. I also extended its work into AI-enabled operating-model transformation.

I architected and built FLARE, an AI-enabled diagnostic and recommendation capability that combines industry benchmarks, enterprise averages, deviation and trend analysis, and business context to generate recommendations and executive decision support. I also developed the Tiny Team assessment framework for evaluating alternative operating-model designs.

Through MOX Velocity Inc., which I founded and currently operate, I advise leaders on enterprise transformation, AI adoption, and hybrid intelligence. I create frameworks and assessment tools to help organizations determine where human judgment, AI assistance, and automation fit into their work.
```

## Experience

### Founder & Principal Hybrid Intelligence & Productivity Consultant (current)

MOX Velocity Inc.. Jun 2018 - Present

```text
Founded and currently operate MOX Velocity Inc., providing advisory services across enterprise transformation, AI adoption, hybrid intelligence, and operating-model redesign. Developed proprietary frameworks and consulting methodologies for AI-enabled transformation.
```

Skills: Hybrid-AI, AI-Adoption, Operating-Model-Design, Consulting, Value-Stream-Optimization, Organizational-Effectiveness

### AI-Enabled Operating Model & Transformation Consultant

[Bank of America](https://himalayas.app/companies/bank-of-america). Oct 2025 - Aug 2026

```text
Led the turnaround and redesign of the Delivery Enablement & Automation Solutions function, transitioning to an outcome-focused internal consulting operating model with AI-enabled advisory capabilities. Conducted operating-model diagnostics and AI opportunity evaluations across seven lines of business.
```

Skills: AI-Adoption, Operating-Model-Design, Consulting, Diagnostics, AI-Agents, Flare, Engagement-Model, Governance

### Senior Agile Coach | Transformation Advisor

[Bank of Montreal (BMO) P&BB](https://himalayas.app/companies/bmo). Oct 2023 - Feb 2025

```text
Coached and advised Agile teams and leaders on Agile principles and delivery practices, strengthening team effectiveness and alignment with business priorities. Partnered with portfolio managers on transformation strategies and introduced AI-enabled tools into delivery management.
```

Skills: Agile-Coaching, Scrum, Product-Ownership, AI-Tools, Atlassian-Analytics, SQL, Data-Lake, Community-of-Practice

### Director of Agile Delivery & Enablement

TravelBrands. Jun 2022 - Aug 2023

```text
Redesigned the engineering operating model around business-aligned value streams, restructuring delivery into product-oriented PODs across 22 teams. Established the Agile Delivery function including structure, hiring, governance, and reporting.
```

Skills: Agile-Delivery, Operating-Model-Design, Value-Streams, PODS, Governance, performance-reporting

### Agile Delivery Consultant

TD Securities. Jun 2019 - May 2022

```text
Supported flagship cloud/digital programs including Azure and inaugural CI/CD pipeline buildout, coaching development PODs, Product Management and System Architecture.
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Skills: Agile, Cloud-Computing, Azure, CI-CD, Coaching, Product-Management, System-Architecture

### Solution Ownership Practice Area Lead

[Slalom Build](https://himalayas.app/companies/slalom). Oct 2018 - May 2019

```text
Led the Toronto Solution Ownership practice including capacity planning, recruiting/hiring, coaching, engagement risks, utilization/economics, and commercial opportunities.
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Skills: Practice-Leadership, Capacity-Planning, Recruitment, Coaching, Commercial-Management

### Head of Enterprise Delivery PMO

[Wave HQ](https://himalayas.app/companies/wave-hq). Jun 2017 - May 2018

```text
Redesigned and expanded the enterprise delivery PMO toward Agile efficiency across Product, Engineering, Risk, Compliance, Fraud, Sales, and Customer Support.
```

Skills: PMO, Agile-Transformation, Delivery-Management, Cross-functional-Leadership

### PSM & Senior Agile Coach

ADESA / KAR. Jun 2015 - Jun 2017

```text
Led Agile delivery of cloud solutions supporting European expansion. Managed distributed teams and vendors across the US, India, UK, and Canada.
```

Skills: Agile, Cloud-Solutions, Distributed-Teams, Vendor-Management

### Senior IT Project Manager / Senior Scrum Master & Agile Coach

Symcor Inc.. Jan 2008 - Dec 2015

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Managed strategic IT and multi-bank programs with budgets ranging from $250K to $12M.
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Skills: Project-Management, Scrum, Agile-Coaching, Budget-Management

### Senior IT Project Manager, Process Re-Engineering

[CIBC](https://himalayas.app/companies/cibc). Jan 2007 - Dec 2007

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Managed IT projects and process re-engineering initiatives.
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Skills: Project-Management, Process-Reengineering

### Senior IT Program Manager

ESG. Jan 2004 - Dec 2007

```text
Managed IT programs.
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Skills: Program-Management

### Senior IT Project Manager / Scrum Master

SwiftTrade Securities. Jan 2002 - Dec 2004

```text
Managed IT projects and served as Scrum Master.
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Skills: Project-Management, Scrum

## Education

### Carleton University

Bachelor of Arts, Political Science

```text
Bachelor of Arts in Political Science from Carleton University.
```

## Tech stack

- GitHub
- Microsoft Teams
- Azure DevOps
- ent
- Confluence
- Miro
- SQL
- MURAL
- Power BI
- Microsoft Copilot

To contact Lucy, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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