# Lucrezia Barletta

Lucrezia Barletta is a remote worker on Himalayas, Guest Services Assistant at HotelCare – ITA Airways Lounge, based in Italy.

Source: https://himalayas.app/@lucreziabarletta

```text
Guest Services Assistant at HotelCare – ITA Airways Lounge, delivering personalised service and responding to guest enquiries.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Italy |
| Authorized to work in | Italy |
| Salary expectations | 36k+ EUR |
| Job categories | Customer Service, Cabin Crew, Airport Security Personnel |
| Skills | Customer Service, Client Relations, inquiry handling, Conflict Management, Cross Cultural Communication, Airport Lounge Operations, Catering Operations, Safety Procedures, Airport Security, Microsoft Office |

## About

```text
At HotelCare – ITA Airways Lounge, I delivered personalised customer service and responded to guest enquiries and requests. I also supported daily lounge and catering operations.

As Cabin Crew at Emirates Airline, I served international passengers and addressed requests and unexpected situations. I helped ensure passengers’ safety and comfort while following company procedures.

I also worked as an Airport Security Officer, following procedures in an airport environment. My experience includes customer relations, enquiry handling, and service in multicultural settings.
```

## Experience

### Guest Services Assistant

HotelCare – ITA Airways Lounge. Aug 2025 - Jan 2026

```text
Delivered personalised customer service in a premium airport lounge environment, responding to guest enquiries and supporting daily operations.
```

Skills: Customer-Service, Client-Relations, inquiry-handling, Teamwork, Attention-To-Detail

### Cabin Crew

Emirates Airline. May 2015 - May 2024

```text
Provided high-quality customer service to international passengers while ensuring safety and comfort. Addressed passenger requests and managed competing priorities in a fast-paced environment.
```

Skills: Customer-Service, Safety-Procedures, Cross-Cultural-Communication, Problem-Solving, Teamwork, Time-Management

### Airport Security Officer

Unknown. Mar 2014 - Sep 2014

```text
Worked in an airport security environment, following procedures and demonstrating professionalism and attention to detail.
```

Skills: Security-Procedures, Attention-To-Detail, Professionalism

## Education

### EASA

Cabin Crew Attestation, Aviation

```text
Earned the EASA Cabin Crew Attestation, a European Cabin Crew Licence, in 2026.
```

### Humanistic High School

High School Diploma, Humanistic Studies

```text
Earned a Humanistic High School Diploma in Rome, Italy.
```

### ILSC

Studies in English, Communication and Art, English, Communication and Art

```text
Studied English, Communication, and Art at ILSC in Vancouver, Canada.
```

## Tech stack

- Microsoft Office

To contact Lucrezia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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