# lucia Fosi

lucia Fosi is a remote worker on Himalayas, Front Desk & Housekeeping Assistant Mgr at The Brown Hotel, based in United States.

Source: https://himalayas.app/@luciafosi

```text
I am a dedicated hospitality professional delivering guest-focused service and efficient housekeeping management.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Housekeeping Assistant Manager, Front Desk Agent, Housekeeping, Cook, Hotel Operations, Customer Service, Reservations, Housekeeper, Lead Hospitality Manager, Senior Accommodation Manager |
| Skills | Customer Service, Client Orientation, Team Building, People Management, Computer Literacy, Attention To Detail, Fast Learner, Inventory Management, Food Preparation, Food Safety And Hygiene, Cost Control, Lucia, Windows, Communication Skills |

## What I'm looking for

```text
I seek a diverse, challenging hospitality position offering high job satisfaction, teamwork, growth opportunities, and the chance to deliver excellent guest service and efficient operations.
```

## About

```text
I am a hardworking hospitality professional with a National Diploma in Hospitality and Catering Services and hands-on experience across front desk, housekeeping and kitchen roles.

At The Brown Hotel I served as a front desk agent and housekeeping assistant manager (July 2021–May 2023), welcoming guests, managing reservations and overseeing housekeeping standards and staffing. I maintained guest records, handled service recovery and enforced standard operating procedures.

Earlier roles as a line cook at Big Cedar Lodge and as a lunch and breakfast cook at Bohemian Hotel strengthened my food preparation, inventory control and hygiene practices. I assisted with menu production, operated commercial cooking equipment, and supported cost and quality control.

I am detail-oriented, computer literate and multilingual (IsiXhosa, English, Afrikaans), and I thrive in diverse, team-based environments. I seek a challenging, customer-focused hospitality role where I can contribute integrity, loyalty and a strong work ethic.
```

## Experience

### Front Desk & Housekeeping Assistant Mgr

The Brown Hotel. Jul 2021 - May 2023

```text
Welcomed guests and managed check-ins/check-outs, reservations and guest inquiries to ensure high satisfaction. Coordinated housekeeping operations, scheduled staff, managed room assignments and enforced hotel SOPs.
```

Skills: Reserving, PMS, Scheduling, Customer-Service, Room-Inspection

### Line Cook

Big Cedar Lodge. Jun 2020 - Apr 2021

```text
Prepared ingredients and cooked menu items for service while maintaining kitchen hygiene and assisting chefs to meet quality standards. Operated commercial cooking equipment and managed stock rotation to control inventory and costs.
```

Skills: Food-Preparation, Food-Safety, Inventory-Management, Stock-Rotation

### Breakfast and Lunch Cook

Bohemian Hotel. Jan 2020 - Apr 2020

```text
Managed breakfast and lunch service, preparing dishes to recipes and ensuring timely, high-quality guest meals. Monitored stock, assisted menu development and maintained food safety and sanitation standards.
```

Skills: Breakfast-Service, Recipe-Execution, Food-Hygiene, Inventory-Control, Quality-Control, Teamwork

## Education

### College of Cape Town

National Diploma, Hospitality and Catering Services

```text
Completed a National Diploma in Hospitality and Catering Services at the College of Cape Town.
```

### Indwe Secondary School

National Senior Certificate, Secondary Education

```text
Obtained the National Senior Certificate from Indwe Secondary School.
```

## Tech stack

- Gmail
- Lucia
- Windows

To contact lucia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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