# Lucia De La Cruz

Lucia De La Cruz is a remote worker on Himalayas, Sponsor Coord. / Int. Affairs Rep. at Alliance International Recruiting Agency SRL, based in Dominican Republic.

Source: https://himalayas.app/@luciadelacruz

```text
Case & Operations Coordinator who managed 500+ J-1 participant cases annually along with U.S. Department Of State designated J1 Sponsors.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Dominican Republic |
| Authorized to work in | Dominican Republic |
| Salary expectations | 60k+ USD |
| Job categories | Case Coordinator, Operations Coordinator, International Affairs Representative |
| Skills | Case Management, Visa Documentation, Consular Documentation, Regulatory Compliance, Document Control, Sponsor Platform Administration, Deadline Tracking, Milestone Tracking, Client intake, Payment Scheduling, Payment Tracking, Workflow Automation, Cross border Coordination, Process documentation, Document Design |
| LinkedIn | https://linkedin.com/in/ysmerlin-lucia-de-la-cruz-guzman-5486891b1 |

## About

```text
I have a bachelor's degree in International Business from UNAPEC in the Dominican Republic, and almost eight years of experience as a coordinator at Alliance International Recruiting Agency (October 2018 – July 2026).

The agency placed participants in U.S. and Spain exchange programs. I worked daily with InterExchange, a U.S. Department of State–designated J-1 sponsor, as its partner agency in the Dominican Republic. I managed a caseload of 500+ participants per year, from application to program completion: reviewing documents against program requirements, tracking deadlines, scheduling appointments, and following up on payments and installments.

I also managed the consular process with the U.S. Embassy. In one season alone, I prepared and submitted around 700 consular profiles, scheduled the appointments, and coordinated the related payments against a fixed deadline. I was the main English-language contact with our U.S. partner and employers, handling case issues by email and video until they were resolved.

What I'm most proud of is improving the way my team worked. I'm not a programmer, but I built my own tools: a Google Apps Script system to collect documents, a color-coded payment-deadline calendar in Google Sheets, and HTML templates for participant profiles and communications. I also designed the guides and materials we gave participants each season, using Canva.

Before working on the professional side, I did the Summer Work and Travel program myself for two summers in New Hampshire, so I understand the process from both sides.

I'm interested in operations, logistics, administrative, and executive assistant roles where organization, follow-through, and clear written communication matter. I'm comfortable working remotely with U.S. teams on Eastern Time.
```

## Experience

### Sponsor Coord. / Int. Affairs Rep.

Alliance International Recruiting Agency SRL. Sep 2018 - Jun 2026

```text
Managed a caseload of 500+ participants per year across four J-1 exchange programs, coordinating with InterExchange and owning the consular process for the 2024 season. Designed preventive deadline-tracking controls and automated recurring operational work.
```

Skills: Case-Management, Consular-Documentation, Regulatory-Compliance-Documentation, Sponsor-Platform-Administration, Milestone-and-Deliverable-Tracking, Legal-Intake-And-Client-Communication, Payment-Scheduling, Workflow-Automation-and-Process-Improvement, Cross-border-Coordination, Document-Formatting-and-Design, Basic-Graphic-Design, Instructional-Documentation, Microsoft-365, Google-Workspace, Google-Apps-Script, HTML, CSS, Canva, Photoshop

### Housekeeper

[The Pelham Resort Hotel](https://himalayas.app/companies/interexchange). May 2021 - Sep 2022

```text
Worked as a housekeeper in a fast-paced seasonal operation as part of the Summer Work and Travel USA program.
```

### Counter Help

[Blink's Fry Doe](https://himalayas.app/companies/interexchange). May 2021 - Sep 2022

```text
Worked as counter help in a fast-paced seasonal operation as part of the Summer Work and Travel USA program.
```

## Education

### Universidad Acción Pro-Educación y Cultura (UNAPEC)

Bachelor's Degree, International Business. 2018 - 2024

```text
Bachelor's Degree in International Business from Universidad Acción Pro-Educación y Cultura (UNAPEC) in Santo Domingo, Dominican Republic, from January 2018 to October 2024.
```

### University of Rochester

Certificate, Economics

```text
Completed the Coursera certification 'The Power of Markets I: Supply, Demand & Consumer Behavior' from the University of Rochester in May 2024.
```

### Yale University

Certificate, Negotiation

```text
Completed the Coursera certification 'Introduction to Negotiation: Strategic & Persuasive Negotiator' from Yale University in May 2024.
```

### Yonsei University

Certificate, International Marketing

```text
Completed the Coursera certification 'International Marketing in Asia' from Yonsei University in November 2023.
```

## Tech stack

- Adobe Photoshop
- Google Workspace
- Google Sheets
- Canva

To contact Lucia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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