# Loraine Lopez Tirado Loraine Lopez Tirado is a remote worker on Himalayas, Quality Care Coordinator at Optum, Inc, based in United States. Source: https://himalayas.app/@lorainelopeztirado ```text Quality Care Coordinator at Optum, Inc improving patient outcomes through evidence-based protocols and data-driven care workflows. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | United States | | Authorized to work in | United States | | Salary expectations | 60k+ USD | | Job categories | Healthcare Quality Coordinator, Referral Coordinator, Medical Assistant, Patient Access Representative | | Skills | Care Coordination, Quality Improvement, Health Metrics, Evidence Based Protocols, Referral Management, Healthcare Compliance, Patient Advocacy, Project Management, Medical Documentation, Patient Scheduling, Medical Records Management, Patient Intake, Phlebotomy, Vital sign monitoring | ## About ```text At Optum, Inc, I coordinate patient care quality initiatives, monitor healthcare metrics, and implement evidence-based protocols to enhance service delivery and patient outcomes. I drive quality improvement projects through systematic assessment and documentation, and use patient care data to identify opportunities to improve workflows. I also manage comprehensive care plans and work with healthcare providers to ensure compliance with quality standards. Previously, at USF Health, I coordinated patient referrals across medical departments and managed medical documentation in line with healthcare regulations. My earlier roles at Advent Health Physicians Group, Wellmed, and Family Medical Centers of Tampa Bay included patient scheduling, medical assisting, and supporting patient care. ``` ## Experience ### Quality Care Coordinator (current) [Optum, Inc](https://himalayas.app/companies/optum). Aug 2022 - Present ```text Coordinate patient care quality initiatives, monitor healthcare metrics, and implement evidence-based protocols to enhance service delivery and patient outcomes. Foster collaborative relationships with healthcare providers while managing comprehensive care plans and ensuring compliance with quality standards. ``` Skills: Care-Coordination, Healthcare-Compliance, Project-Management, Data-Analysis, Quality-Improvement, Patient-Advocacy, Document-Management ### Referral Coordinator USF Health. Mar 2021 - Aug 2022 ```text Coordinated patient referrals across medical departments, streamlined appointment scheduling, and maintained strong relationships with healthcare providers. Managed complex medical documentation while ensuring compliance with healthcare regulations and maintaining accurate patient records. ``` Skills: Referral-Management, Care-Coordination, Medical-Documentation, Healthcare-Compliance, Communication-Skills, Scheduling, Process-Improvement ### Enumerator US Census Bureau. Apr 2020 - Dec 2020 ```text Conducted door-to-door census operations, collecting and validating demographic data while maintaining strict confidentiality protocols and accuracy standards. Completed field interviews across diverse neighborhoods, ensuring comprehensive data collection while exceeding daily completion targets. ``` Skills: Data-Collection, Field-Interviewing, Confidentiality, Communication-Skills, Mobile-Technology, Quality-Assurance ### Deli Clerk [Publix](https://himalayas.app/companies/publix). Feb 2020 - Dec 2020 ```text Managed deli operations, prepared fresh products, and maintained strict food safety protocols while serving customers with precision and care. Coordinated with team members to ensure optimal service flow, process efficiency, and customer satisfaction during peak hours. ``` Skills: Customer-Service, Food-Safety, Inventory-Management, Team-Coordination, Order-Processing ### Access Center Representative [Advent Health Physicians Group](https://himalayas.app/companies/adventhealth). Aug 2017 - Apr 2018 ```text Managed patient scheduling and coordination at Advent Health, ensuring seamless access to medical services while maintaining high standards of customer care. Processed medical appointments and referrals with precision, coordinating between patients, physicians, and insurance providers. ``` Skills: Patient-Scheduling, Referral-Management, Customer-Service, Insurance-Coordination, Process-Improvement ### Medical Assistant Wellmed. Aug 2013 - Nov 2014 ```text Provided comprehensive patient care and vital sign monitoring while maintaining detailed medical records and coordinating with healthcare teams for optimal treatment outcomes. Assisted physicians during examinations, prepared treatment rooms, and ensured proper sterilization of medical instruments while prioritizing patient comfort. ``` Skills: Patient-Care, Vital-Signs, Medical-Records, Phlebotomy, Sterilization, Clinical-Support ### Medical Assistant Family Medical Centers of Tampa Bay. Jan 2008 - Aug 2013 ```text Provided comprehensive patient care, coordinated with healthcare teams, and managed vital sign monitoring while ensuring accurate medical record documentation. Administered medications, performed phlebotomy procedures, and maintained strict compliance with medical protocols and safety standards. ``` Skills: Patient-Care, Vital-Signs, Medical-Records, Phlebotomy, Medication-administration, Clinical-Support ## Education ### Remington College Medical Assistant, Medical Assisting ```text Completed a Medical Assistant program at Remington College in Tampa. ``` ## Tech stack - Oracle - Microsoft SharePoint - Microsoft Teams - Microsoft Office 365 - Smartsheet - Microsoft Excel - Citrix - Epic - eClinicalWorks - Cisco Webex - athenahealth To contact Loraine, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Jessica Mitchell](https://himalayas.app/@jessicamitchell): Referral Auth and Eligibility Coordinator, Pinnacle Healthcare Revenue Solutions - [Darian Elkins](https://himalayas.app/@darianelkins): Bartender, Santikos Entertainment - [Shenita Mitchell](https://himalayas.app/@shenitamitchell): Accreditation and Survey Specialist, UF Health Jacksonville - [Aylin Pacheco miramontes](https://himalayas.app/@aylinpachecomiramont): Quality Coordinator, Village Medical Group - [Daisja Penny](https://himalayas.app/@daisjapenny): Healthcare Service Representative, Summit Health - [Alyssa Disilvester](https://himalayas.app/@alyssadisilvester): Clinical Training Specialist, TimeDoc Health - [Keysha Bostic](https://himalayas.app/@keyshabostic): Referral Coordinator, Dedicated Senior Medical Center - [Ilia DeLuca](https://himalayas.app/@iliadeluca): Patient Service Representative, UnitedHealth Group / Optum (via Russell Tobin) - [Alexis Harris](https://himalayas.app/@alexisharris2): Lead Patient Care Coordinator, SGMC Health - [Jaleesa Morales](https://himalayas.app/@jaleesamorales): Clinical Office Coordinator, Vipcare