# Lola Nokhala

Lola Nokhala is a remote worker on Himalayas, Customer Service Volunteer at Training Program, based in Egypt.

Source: https://himalayas.app/@lolanokhala

```text
Customer support professional handling inquiries, calls, and complaint follow-up in a customer service training program.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Egypt |
| Authorized to work in | Egypt |
| Salary expectations | 60k+ USD |
| Job categories | Customer Service Assistant, Teaching Assistant, Student Services Coordinator |
| Skills | Customer Service, Customer Relationship Management, Multichannel Customer Support, Customer Retention, Complaint Resolution, Canva, Excel, Microsoft Word, PowerPoint |

## About

```text
In the Customer Service Volunteer – Training Program, I handle customer inquiries and calls, provide information clearly, and follow up on complaints until they’re resolved.

As a Teaching Assistant and Student Coordinator at Profesor _ Online, I supported students with learning materials, schedules, attendance, and questions. I also assisted peers in organizing and simplifying university study summaries.
```

## Experience

### Customer Service Volunteer

Training Program. Jan 2025 - Jan 2026

```text
Handled customer inquiries and calls professionally, met daily call targets, and followed up on complaints until resolution.
```

Skills: Customer-Service, Communication-Skills, Problem-Solving, Time-Management

### Academic Study Support Volunteer

Training Program. Jan 2024 - Jan 2025

```text
Assisted peers in preparing study summaries and simplified academic materials to support learning.
```

Skills: Academic-Support, Communication-Skills, Collaboration, Organization

### Teaching Assistant

Training Program. Jan 2022 - Jan 2023

```text
Assisted in teaching by adapting materials to students' needs and ensuring interactive lessons.
```

Skills: Teaching, Communication-Skills, Time-Management, Organization

### Student Coordinator

Profesor \_ Online. Jan 2022 - Jan 2023

```text
Monitored student schedules and attendance, answered questions, and provided timely support.
```

Skills: Coordination, Communication-Skills, Support, Organization

## Tech stack

- Microsoft Excel
- Canva
- Microsoft Word
- Microsoft PowerPoint

To contact Lola, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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