# Liza Sagini

Liza Sagini is a remote worker on Himalayas, Enrolment & Student Support Officer at Learn First UK, based in Kenya.

Source: https://himalayas.app/@lizasagini

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Senior customer support specialist focused on student enrolment, digital engagement, and partnership development.
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Kenya |
| Authorized to work in | Kenya |
| Job categories | Customer Support Specialist, Student Recruitment Specialist, Enrollment Coordinator, Marketing and Customer Service, Admissions Coordinator, Partnerships And Business Development, Digital Marketing, CRM Management, Senior Customer Support Specialist, Customer Support Expert, Customer Success |
| Skills | CRM, Presentation Skills, Student Recruitment, Enrollment Pipeline, Lead Management, Consultative Sales, Digital Marketing, Data Driven Decision Making, Partnership Development, Outreach, Content Creation, Technical Support |

## What I'm looking for

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I seek a role where I can drive student enrollment and engagement through data-driven marketing, strong CRM practices, and partnership building in an education-focused organization.
```

## About

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I am a senior customer support specialist with extensive experience in student recruitment, enrolment management, and digital engagement across the UK, US, and Africa. I have supported prospective students through full enrollment processes, managed pipelines, and created targeted communications that drive conversions.

I have led marketing and customer relations initiatives for edtech and education organizations, onboarding users, providing technical support, and coordinating digital content and campaigns. I combine consultative sales, CRM practices, and data-driven decision making to improve student experience and enrollment outcomes.

I am passionate about advancing leadership education and building partnerships that empower learners. I deliver clear, professional communication, accurate record-keeping, and collaborative coordination with stakeholders to ensure timely and effective service.
```

## Experience

### Enrolment & Student Support Officer (current)

Learn First UK. Aug 2024 - Present

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Supported prospective students through full enrollment processes for UK programs, maintained records, and assisted in digital content creation to improve student engagement.
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Skills: Student-Recruitment, CRM, Digital-Content, Email-Campaigns, Enrollment-Process, Lead-Management

### Marketing & Customer Relations Lead

Zeta Learning Inc.. Jan 2020 - Nov 2023

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Managed digital communications and user onboarding for a US edtech platform, wrote targeted emails and social content, and led partnership outreach to boost engagement.
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Skills: Digital-Marketing, Student-Recruitment, Onboarding, Content-Creation, Email-Marketing, Partnership-Development, Technical-Support

### Sales & Customer Support

Formula Doctor. Feb 2019 - Jan 2020

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Handled customer inquiries, orders, and follow-ups for a health product brand while drafting promotional content and coordinating with dispatch and content teams.
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Skills: Customer-Support, CRM, Order-Management, Digital-Marketing

## Education

### Maseno University

Bachelor of Science, Industrial Chemistry with IT. 2012 - 2016

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Completed a Bachelor of Science in Industrial Chemistry with IT from Maseno University, covering chemistry and information technology coursework from 2012 to 2016.
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### Chartered Institute of Marketing

Level 4 Diploma, Digital Marketing

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Completed a Level 4 Digital Marketing Diploma from the Chartered Institute of Marketing.
```

## Tech stack

- Gmail
- Remote
- Jan

To contact Liza, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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