# Livia Achcar Mourão

Livia Achcar Mourão is a remote worker on Himalayas, Executive Business Partner at Ehlen Analytics, based in Brazil.

Source: https://himalayas.app/@liviaachcarmouro

```text
Executive Business Partner at Ehlen Analytics who coordinates 300+ client intakes and onboardings while supporting CEO priorities.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Brazil |
| Authorized to work in | Brazil |
| Salary expectations | 33k+ USD |
| Job categories | Executive Assistant, Business Operations Manager, Customer Success Manager, Project Manager |
| Skills | Executive Support, Business Operations, Executive Scheduling, Customer Success, Client Onboarding, CRM Administration, Project Coordination, Process Improvement, SOP Development, Sales Operations, Account Management, Payroll Administration, Performance Dashboard Reporting, Marketing Analytics, Calendar Management |
| LinkedIn | https://linkedin.com/in/liviamourao |

## About

```text
At Ehlen Analytics, I support the CEO with executive priorities, meeting preparation, and business operations. I also coordinate 300+ client intakes and onboardings after sales close.

At Homeowner Marketers, I supported the startup CEO and managed a portfolio of 30+ client accounts. I presented data-driven marketing reviews covering analytics, campaign performance, KPIs, and growth opportunities.

At Adrianne's Housekeeping, I served as the sole Customer Success Manager for more than 900 active clients before being promoted to Executive Assistant. I authored the company's SOP playbook and later supported leadership with scheduling, payroll administration for 50+ employees, and daily operations.
```

## Experience

### Executive Business Partner (current)

Ehlen Analytics. Jan 2026 - Present

```text
Provided strategic and structured support to the CEO, including controlled calendar scheduling, data interpretation for strategic meetings, and coordination of client intake and onboarding. Managed contract development, signature, and payment processes, and maintained CRM accuracy and pipeline tracking.
```

Skills: Executive-Support, Calendar-Management, Data-Analysis, CRM-Administration, Client-Onboarding, Contract-Management, Meeting-facilitation, Project-Coordination

### Executive Assistant

Adrianne's Housekeeping. Jan 2022 - Dec 2024

```text
Promoted from Customer Success Manager to Executive Assistant. Oversaw daily customer operations for 900+ active clients, managed 80-100 bookings per day, and optimized routes for 23+ cleaning teams. Authored the company's complete SOP playbook and supported leadership with scheduling, payroll, and process improvements.
```

Skills: Customer-Success, Operations-Management, CRM-Administration, SOP-Development, Scheduling, Payroll-Administration, Process-Improvement

### Executive Support / Account Manager

Homeowner Marketers. Jan 2025 - Present

```text
Supported the startup CEO with daily operations, client tracking, communications, and cross-functional coordination. Managed a portfolio of 30+ client accounts and led monthly data-driven marketing reviews presenting analytics and KPIs.
```

Skills: Executive-Support, Account-Management, Client-Relations, Data-Analysis, CRM-Administration, Reporting, Cross-functional-Coordination

## Education

### Rio de Janeiro Federal University

Bachelor's Degree, Advertising and Marketing. 2006 - 2014

```text
Bachelor's Degree in Advertising and Marketing from Rio de Janeiro Federal University, completed in 2014.
```

## Tech stack

- Adobe Photoshop
- Slack
- Dialpad
- Aircall
- Google Workspace
- Gemini
- monday.com
- Discord
- Zoom
- Adobe Illustrator
- Canva
- ADP
- Loom
- Zoho CRM
- ChatGPT
- Trainual
- Claude
- Microsoft Office

To contact Livia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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