# Liesbeth Mokoena

Liesbeth Mokoena is a remote worker on Himalayas, customer service at JMtravel and Tours, based in South Africa.

Source: https://himalayas.app/@liesbethmokoena

```text
I teach practical English that builds confidence for professionals, students, and children worldwide. and I work as a customer service consultant .
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | South Africa |
| Authorized to work in | South Africa |
| Salary expectations | 1k-3k USD |
| Job categories | English Teacher, ESL Teacher, Business English Instructor, IELTS Tutor, Interview Coaching, Reading Teacher, Online Teacher, English Teaching, ELT Teacher, High School English Teacher, Language Teacher, English Language Instructor, English Language Educator, English Teacher, Customer Service, Recruitment Consultant, Talent Acquisition Specialist, Virtual Assistant |
| Skills | English Teaching, ESL, Business Writing, IELTS Preparation, Interview Preparation, Reading Instruction, Reading Comprehension, Pronunciation, Vocabulary, Classroom Management, Online Teaching, Lesson Planning, Test Strategy, Business Communication, Cold Calling, Research, Customer Support, Client Services |
| LinkedIn | https://www.linkedin.com/in/liesbeth-shabangu-11238b115 |

## What I'm looking for

```text
I'm looking for online English teaching opportunities where I can deliver engaging, tailored instruction in Business English, IELTS preparation, interview coaching, reading, and phonics for adults, students, or children.
```

## About

```text
I am a customer-focused professional with several years of experience in customer service, providing support through phone, online, and digital platforms. My background includes handling customer enquiries, technical support, content moderation, issue resolution, and delivering excellent service in fast-paced environments. I am committed to ensuring a positive customer experience through effective communication, professionalism, and problem-solving skills, and I have worked as a online English teacher working with candidates from abroad form the ages of 3-60 years old , I have taught Business English , conversational English and Pronunciation classes plus I have also worked as a recruiter , sourcing candidates doing a bit of screening , reference checking and conducting interviews and daily outbound calling .
```

## Experience

### customer service (current)

JMtravel and Tours. Mar 2024 - Present

```text
I am responsible for booking flights sorting itineraries a[for special visitors coming into South Africa from different counties and making sure that they are are well taken care of.
```

Skills: Resort-Bookings, Car-Booking, Customer-Service, Travel-Planning, Sales, Web-Services, Social-Media-Marketing

### recruitment consultant (current)

Retail Solutions. Mar 2024 - Present

```text
I am responsible for booking flights sorting itineraries a[for special visitors coming into South Africa from different counties and making sure that they are are well taken care of.
```

Skills: Resort-Bookings, Car-Booking, Customer-Service, Travel-Planning, Sales, Web-Services, Social-Media-Marketing

### Online English Teacher (current)

[Open English](https://himalayas.app/companies/open-english). Jan 2023 - Present

```text
Teaching English to high-level professionals across South America, focusing on business communication, fluency, and confidence. Lessons tailored to real-life work situations such as meetings, presentations, and interviews.
```

Skills: English-Communication, Fluency

### English Teacher (kids)

Lingo Ace & Novakid. Jan 2022 - Nov 2023

```text
Taught English to children from South Korea using interactive lessons, focusing on building vocabulary, pronunciation, and confidence in young learners.
```

Skills: Vocabulary, Pronunciation, Young-Learners

### English Exam and interview Prep

Advance. Feb 2021 - Jun 2022

```text
Helped university students from Peru prepare for the IELTS exam and conducted interview coaching to boost their confidence for university admissions. Focused on improving speaking, writing, and overall test strategies.
```

Skills: IELTS-Preparation, Interview-Coaching, Speaking, Writing, Test-Strategy

### Online English Teacher (Kids)

Bluedomain. Mar 2020 - Oct 2021

```text
Taught group reading classes to children in Saudi Arabia, focusing on phonics, reading fluency, and comprehension skills. Lessons were engaging and tailored to each child's learning pace and level.
```

Skills: Fluency, Compréhension

### ESL Teacher (mixed adults and children)

Preply. Jan 2018 - Present

```text
Taught English as a second language to a mix of adults and children, providing personalized instruction to meet individual learning needs.
```

Skills: ESL, personalized-instruction, Mixed-Age-Groups

## Education

### International World Academy

TESL/TEFL Certificate, Teaching English as a Second Language. 2023 - Present

```text
TESL/TEFL certificate from International World Academy in 2023.
```

### CTI Educational Group

Bachelor of Business Studies, Business. 2008 - 2011

```text
Bachelor of Business Studies from CTI Educational Group from 2008 to 2011.
```

## Tech stack

- Salesforce
- Google Docs
- Shopify
- Google Drive
- Google Analytics
- Adobe Photoshop
- Slack
- Java
- Google Maps
- WhatsApp
- Google Workspace
- Google Sheets
- monday.com
- Zapier
- Google Ads
- Airtable

To contact Liesbeth, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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