# Lia Zavala

Lia Zavala is a remote worker on Himalayas, Spanish Language Specialist at Cactus Communications, based in Germany.

Source: https://himalayas.app/@liazavala

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Bilingual marketing operations professional driving reliable execution, process clarity, and AI-informed content quality.
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Germany |
| Authorized to work in | Germany |
| Job categories | Marketing Operations, Business Administration, Marketing Operations, Operations Coordinator, Project Coordinator, AI Content Proofreader, Language Localization Specialist, Documentation Specialist, CRM Marketing Specialist, Marketing Ops, Marketing Operations Manager, Marketing Operations Specialist |
| Skills | Marketing Operations, Campaign Coordination, CRM, Klaviyo, Email Marketing, Workflow Automation, Process And Specifications Documentation, Reporting And Analysis, Remote Operations Management, Project Tracking, Quality Control, Microsoft 365, Google Workspace, Notion, Canva, Zoom, Outlook, Spanish, C1 in English, German (B1), Cactus, Missions, Excel |

## What I'm looking for

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I seek a remote marketing operations or business administration role that values structured processes, reliable execution, collaboration across teams, and opportunities to apply AI-informed quality assurance.
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## About

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I am a bilingual marketing operations and business administration professional with 5+ years of remote operations experience, focused on workflow coordination, process documentation, and cross-functional execution. I bring hands-on experience in AI content quality assurance, CRM tools, and email marketing operations.

Currently completing an MBA and a Master's in AI for Business, I combine academic rigor with practical delivery, maintaining a 100% on-time delivery rate across multi-year freelance projects. I have managed confidential legal assignments end-to-end and optimized productivity using Microsoft 365, Google Workspace, and Notion.

In AI content work, I review and annotate Spanish outputs for accuracy, fluency, and cultural alignment, provide structured feedback to R&D teams, and contribute to documentation and guidelines to improve model outputs. I have published research on marketing topics and bring experience across U.S. and Latin American business contexts.

I seek remote roles in marketing operations or business administration where structured thinking, tool proficiency, and dependable execution translate into measurable outcomes and continuous process improvement.
```

## Experience

### Spanish Language Specialist (current)

Cactus Communications. Jan 2025 - Present

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Review and annotate AI-generated Spanish content for accuracy, fluency, and cultural alignment; provide structured feedback to R&D and contribute to documentation that improves AI outputs and training datasets.
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Skills: Documentation, Cross-Functional-Communication, Quality-Assurance

### Freelance Translator & Operations Coordinator (current)

Higashi Enterprises S.A.. Jan 2020 - Present

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Managed end-to-end workflow for confidential legal translation projects, maintaining a 100% on-time delivery rate while coordinating intake, quality control, and client communication for U.S. institutional clients.
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Skills: Translation-(EN-ES), Project-Coordination, Microsoft-365, Google-Workspace, Notion, Quality-Control

### Volunteer Interpreter & Administrative Assistant

Timmy Global Health. Jan 2017 - Dec 2018

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Facilitated bilingual communication for international medical teams and 100+ patients during rural missions; managed patient registration, records, and operational coordination under resource constraints.
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Skills: Interpretation, Patient-Registration, Record-keeping, Bilingualism, Field-Operations, Administrative-Support, Cross-Cultural-Communication

## Education

### Universidad Internacional de Valencia

Master of Business Administration, Business Administration. 2025 - Present

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Currently enrolled in an MBA program focused on business administration and management to enhance strategic and operational leadership skills.
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### ENEB / Universidad Isabel I

Master's in AI for Business, Artificial Intelligence for Business. 2025 - Present

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Pursuing a Master's in AI for Business combining applied AI concepts with business strategy and operational use cases.
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### INESEM / Universidad de Nebrija

Master's in Neuromarketing, Neuromarketing. 2024 - 2025

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Completed a Master's in Neuromarketing with emphasis on consumer behavior insights and marketing strategy.
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### Universidad Técnica Particular de Loja

Bachelor of Business Administration, Business Administration. 2020 - 2024

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Earned a Bachelor's in Business Administration with coursework in management, marketing, and operations.
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## Tech stack

- Gmail
- Google Workspace
- Microsoft Excel
- Cactus
- Missions
- Canva
- Klaviyo
- Remote

To contact Lia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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