# lavanya sengar lavanya sengar is a remote worker on Himalayas, Senior Salesforce Developer at Tourlane GmbH, based in Germany. Source: https://himalayas.app/@lavanyasengar ```text I build scalable Salesforce Service Cloud solutions and enterprise integrations from architecture through delivery. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Germany | | Authorized to work in | Germany | | Salary expectations | 111k+ EUR | | Job categories | Salesforce Developer, Salesforce Architect, Salesforce Consultant, Product Manager | | Skills | Salesforce Development, Apex, Triggers, Lightning Web Components, Aura, Visualforce, SOQL, SOSL, Async Apex, Salesforce Flows, Apex Test Classes, Salesforce Solution Architecture, REST APIs, API Gateway Patterns, Integration Design, Data Modeling, Error Handling, Logging, Monitoring, Service Cloud, Financial Services Cloud, CRM Analytics, Tableau CRM, Salesforce Security, Salesforce Sharing Models, User Management, Reports, Dashboarding, Technical Discovery, Requirements Analysis, Stakeholder Management, Architectural Documentation, Agile Delivery, Code Review, Mentorship, Git, Version Control, Deployment Management, AWS, Twilio, JustOn, Rossum OCR | | Website | https://trailblazer.me/id/lsengar1 | ## What I'm looking for ```text I'm looking to lead Salesforce architecture and delivery for cross-functional initiatives, translating business goals into scalable products while mentoring engineers and partnering closely with stakeholders. ``` ## About ```text At Tourlane, I lead solution architecture and hands-on delivery for Salesforce initiatives across Product, Customer Service, Finance, Sales, and external partners. I've built Service Cloud case management, custom Lightning Web Components, and integrations for customer support, booking, trip-planning, finance, AWS, and Twilio systems. With 7+ years in Salesforce development and eight Salesforce credentials, I've also supported enterprise delivery at IBM, resolved complex developer cases at Salesforce, and built a Financial Services Cloud demo for Dreamforce '19 at Accenture. I enjoy translating business goals into scalable designs, mentoring engineers, and improving operational visibility through logging and monitoring. ``` ## Experience ### Senior Salesforce Developer (current) [Tourlane GmbH](https://himalayas.app/companies/tourlane-gmbh). Nov 2025 - Present ```text Lead solution architecture and hands-on delivery for Salesforce initiatives aligned with company OKRs and KPIs. Serve as the Salesforce engineering representative across Product, Customer Service, Finance, Sales, and external partners. ``` Skills: Apex, Lightning-Web-Components, Service-Cloud, Solutions-Architect, REST-APIs, Integration-Design, Data-Modeling, Stakeholder-Management, Mentorship, Agile-Delivery ### Salesforce Developer / Administrator [Tourlane GmbH](https://himalayas.app/companies/tourlane-gmbh). Mar 2022 - Oct 2025 ```text Architected and delivered Service Cloud case-management capabilities, including routing, assignment logic, and a custom LWC case workspace. Designed Apex REST APIs and integration services connecting Salesforce with customer support, booking, finance, AWS, and Twilio systems. ``` Skills: Apex, Lightning-Web-Components, Service-Cloud, REST-APIs, Integration-Design, AWS, Twilio, Centralized-Logging, Monitoring, Mentorship ### Senior Salesforce Consultant [IBM](https://himalayas.app/companies/ibm-com). Jun 2021 - Apr 2022 ```text Developed domain knowledge across utilities, energy infrastructure, and retail energy to support Salesforce solution design for the ATCO program. Participated in application architecture knowledge-transfer sessions and documented system flows and dependencies. ``` Skills: Salesforce-Solution-Design, Utilities-Domain, System-documentation, Collaboration ### Developer Success Engineer [Salesforce](https://himalayas.app/companies/salesforce). Dec 2020 - Jun 2021 ```text Diagnosed and resolved complex developer-support cases spanning Apex, asynchronous processing, APIs, integrations, and managed packages through reproduction, debugging, and root-cause analysis. Provided clear fixes, workarounds, and technical guidance to customer development teams. ``` Skills: Apex, Asynchronous-Processing, APIs, Integration, Managed-Packages, Debugging, Root-Cause-Analysis ### Application Development Analyst [Accenture](https://himalayas.app/companies/accenture). Feb 2019 - Dec 2020 ```text Developed a Financial Services Cloud demo for Dreamforce '19, translating financial-services scenarios into Salesforce configuration and application functionality. ``` Skills: Financial-Services-Cloud, Salesforce-Configuration, Application-Development ## Education ### Salesforce Salesforce Certified Platform Developer I, Salesforce ```text Earned multiple Salesforce certifications including Platform Developer I, JavaScript Developer I, Service Cloud Consultant, Administrator, Platform App Builder, Business Analyst, and CRM Analytics and Einstein Discovery Consultant. ``` ### Salesforce Salesforce Certified JavaScript Developer I, Salesforce ```text Earned multiple Salesforce certifications including Platform Developer I, JavaScript Developer I, Service Cloud Consultant, Administrator, Platform App Builder, Business Analyst, and CRM Analytics and Einstein Discovery Consultant. ``` ### Salesforce Salesforce Certified Service Cloud Consultant, Salesforce ```text Earned multiple Salesforce certifications including Platform Developer I, JavaScript Developer I, Service Cloud Consultant, Administrator, Platform App Builder, Business Analyst, and CRM Analytics and Einstein Discovery Consultant. ``` ### Salesforce Salesforce Certified Platform App Builder, Salesforce ```text Earned multiple Salesforce certifications including Platform Developer I, JavaScript Developer I, Service Cloud Consultant, Administrator, Platform App Builder, Business Analyst, and CRM Analytics and Einstein Discovery Consultant. ``` ### Salesforce Salesforce Certified Business Analyst, Salesforce ```text Earned multiple Salesforce certifications including Platform Developer I, JavaScript Developer I, Service Cloud Consultant, Administrator, Platform App Builder, Business Analyst, and CRM Analytics and Einstein Discovery Consultant. ``` ### Salesforce Salesforce Certified CRM Analytics and Einstein Discovery Consultant, Salesforce ```text Earned multiple Salesforce certifications including Platform Developer I, JavaScript Developer I, Service Cloud Consultant, Administrator, Platform App Builder, Business Analyst, and CRM Analytics and Einstein Discovery Consultant. ``` ### Salesforce Einstein Next Best Action Accredited Professional, Salesforce ```text Earned the Einstein Next Best Action Accredited Professional certification. ``` ### Salesforce Salesforce Certified Administrator, Salesforce ```text Earned multiple Salesforce certifications including Platform Developer I, JavaScript Developer I, Service Cloud Consultant, Administrator, Platform App Builder, Business Analyst, and CRM Analytics and Einstein Discovery Consultant. ``` ## Tech stack - Lightning Web Components - Apex - Git - Twilio To contact lavanya, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Amulya Chandramouli](https://himalayas.app/@amulyachandramouli): Salesforce Developer, Accenture - [akanksha trivedi](https://himalayas.app/@akankshatrivedi): Salesforce Consultant, Freelance - [Christoph van Balen](https://himalayas.app/@christophvanbalen): Salesforce Developer, PostNL - [Akash Rai](https://himalayas.app/@akashrai): Service Product Developer, Endress+Hauser Group - [Bhagyashree Mandlik](https://himalayas.app/@bhagyashreemandlik): Salesforce Administrator, gkk Frankfurt GmbH - [Hardik Baldania](https://himalayas.app/@hardikbaldania): Salesforce CPQ Product Owner, ContentSquare GmbH - [Amruta Udgiri](https://himalayas.app/@amrutaudgiri): Senior Platform Developer, Johnson Controls - [Terence Viban](https://himalayas.app/@terenceviban): Salesforce.com Technical Architect, Adevinta - [Dhiraj Prajapati](https://himalayas.app/@dhirajprajapati): Senior Software Engineer, Auxmoney - [Sreevanya Putta](https://himalayas.app/@sreevanyaputta): Salesforce Developer, NTT DATA