# Laura Rainey

Laura Rainey is a remote worker on Himalayas, Chiropractor – Clinical Operations at The Balanced Bear, based in United States.

Source: https://himalayas.app/@laurarainey

```text
Clinical operations leader at The Balanced Bear who scaled practice infrastructure to support 2,000+ patients.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 102k+ USD |
| Job categories | Chiropractor, Practice Manager, Program Manager |
| Skills | Clinical Operations, Practice Operations, Provider coordination, Workflow Design, EHR Configuration and Administration, Medical Records Processing, Medical Documentation, Intake and Onboarding, Scheduling Systems, HIPAA compliance, Regulatory Compliance, SOP Development, Workflow Optimization, Process Standardization, Chiropractic |

## About

```text
At The Balanced Bear, I standardized referral, documentation, and hand-off protocols with external physical therapists and acupuncturists, bringing time-to-treatment for co-managed patients to under one day. I also moved scheduling and billing to an integrated Noterro EHR, saving about 125 administrative hours annually.

I founded and managed The Balanced Bear’s practice operations infrastructure, supporting more than 2,000 patients across the practice’s lifecycle. I built HIPAA documentation and medical-record standards and integrated a digital health platform that increased home-program engagement by about 75%.

At Golf Academy of America, I led the move from in-person training to an online program on Canvas LMS and standardized delivery across 18 sections and more than 600 participants. Earlier, at Whole Health Chiropractic/Life Chiropractic Center, I standardized intake and scheduling workflows across two practice locations.
```

## Experience

### Chiropractor – Clinical Operations (current)

The Balanced Bear. Jul 2022 - Present

```text
Standardized referral, documentation, and hand-off protocols with external providers, reducing time-to-treatment for co-managed patients. Migrated scheduling and billing to Noterro EHR, saving ~125 administrative hours annually and cutting intake time by 25%.
```

Skills: EHR-Configuration, Noterro, Schedulicity, HIPAA-compliance, SOP-Development, Workflow-Optimization, Process-Standardization, Provider-coordination, Workflow-Design, Medical-Records-Processing, Intake-and-Onboarding, Scheduling-Systems, P&L-management, Budgeting, Payroll, Payment-Processing, Regulatory-Compliance, Patient-Chart-Audits, Documentation-Auditing

### Founder & Business Operations Lead

The Balanced Bear. Apr 2014 - Jul 2022

```text
Founded and managed practice operations infrastructure, supporting 2,000+ patients. Built and maintained HIPAA documentation and medical-record standards, ensuring audit-ready compliance across a multi-provider care team.
```

Skills: Practice-Management, HIPAA-compliance, Medical-Records-Processing, Documentation, Informed-Consent-Forms, Incident-Reporting, OSHA, Platform-Integration, Exercise-Program-Delivery, Patient-Engagement, Workflow-Optimization, Process-Standardization, Workflow-Design, Provider-coordination

### Program Manager, Curriculum & Implementation

Golf Academy of America. Aug 2012 - Dec 2018

```text
Led migration of an in-person training program to a fully online platform (Canvas LMS), redesigning content and onboarding workflows. Standardized program delivery across 18 sections and 600+ participants, improving completion and satisfaction rates.
```

Skills: Canvas-Learning-Management-System, Curriculum-Design, Onboarding, Program-Management, Content-Redesign, Workflow-Optimization, Process-Standardization, Training-Delivery, Online-Learning, Stakeholder-Management

### Associate Chiropractor & Operations Coordinator

Whole Health Chiropractic/Life Chiropractic Center. Dec 2010 - Mar 2014

```text
Standardized intake and scheduling protocols using ChiroTouch EHR to support practice scaling. Rolled out shared scheduling and patient-record systems, improving care coordination and reducing scheduling conflicts.
```

Skills: ChiroTouch, Intake-and-Onboarding, Scheduling-Systems, Patient-Education, Appointment-Confirmations, No-Show-Reduction, Workflow-Optimization, Process-Standardization, Workflow-Design, Provider-coordination, Medical-Records-Processing, Documentation

## Education

### Winona State University

Bachelor of Science, Human Biology

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Bachelor of Science in Human Biology from Winona State University.
```

### California Board of Chiropractic Examiners

California Doctor of Chiropractic License, Chiropractic

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California Doctor of Chiropractic License issued by the California Board of Chiropractic Examiners.
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### National Board of Chiropractic Examiners

Board Certified Physiotherapist, Physiotherapy

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Board Certified Physiotherapist certification from the National Board of Chiropractic Examiners.
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### Northwestern Health Sciences University

Doctorate, Chiropractic

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Doctorate in Chiropractic from Northwestern Health Sciences University.
```

## Tech stack

- Slack
- Canva
- Klaviyo

To contact Laura, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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