# Lar Ramona

Lar Ramona is a remote worker on Himalayas, Support Ambassador – Customer Services – Spanish & English at TELUS Digital, based in Romania.

Source: https://himalayas.app/@larramona

```text
I support Airbnb customers in Spanish and English, drawing on extensive customer relations and operations experience.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Romania |
| Authorized to work in | Romania |
| Salary expectations | 54k+ EUR |
| Job categories | Customer Support Specialist, Customer Service, Customer Relations Specialist, Senior External Relations Manager, Operations Coordinator, HR Coordinator, Sales Coordinator, Procurement Specialist, Administrator, Insurance Agent, Branch Manager |
| Skills | Customer Service, Client Relations, Call Center, Spanish, English, Supplier Relationship Management, Procurement, Sales, Human Resources, Personnel Administration, Payroll, Logistics, Revisions, Mentor Graphics, Microsoft Word, Excel, Microsoft Office, Time Management, Communication Skills, Teamwork, Internet Navigation |

## What I'm looking for

```text
I'm looking to build a successful career with a serious, reputable company that respects and motivates its employees.
```

## About

```text
I support Airbnb customers in Spanish and English through TELUS Digital, building on customer relations and call-center experience.

Previously, I coordinated commercial, HR, transport, and secretariat activities at CMC SRL, including payroll, personnel administration, logistics, procurement, and sales. I also secured a raw-material supply contract for a public tender in the natural stone sector during a business delegation to Xiamen, China.

My background also includes external supplier relations, insurance, administration, and retail. I bring professional integrity, patience, communication skills, adaptability, and a strong sense of responsibility to my work.
```

## Experience

### Support Ambassador – Customer Services – Spanish & English (current)

TELUS Digital. Jan 2025 - Present

```text
Provided customer support for the Airbnb project in Spanish and English. Currently on childcare leave until October 2026.
```

Skills: Customer-Service, Spanish, English, Call-Center, BPO

### Maternity Leave (current)

TELUS International. Oct 2022 - Present

```text
Took maternity leave from the Support Ambassador role.
```

### Support Ambassador – Customer Services – Spanish & English (current)

TELUS International. Oct 2022 - Present

```text
Provided customer support for the Airbnb project in Spanish and English. Worked remotely in a call center/BPO environment.
```

Skills: Customer-Service, Spanish, English, Call-Center, BPO

### Administrator

SC Fashion Ramona SRL. Nov 2016 - Jun 2017

```text
Managed operations for a fashion retail company.
```

### External Relations Manager

ATP EXODUS SRL. Oct 2015 - Mar 2016

```text
Managed relationships with external suppliers in a procurement/retail environment.
```

Skills: Supplier-Management, Procurement, Relationship-Management

### Secretary

Asicons Broker Asigurari. Oct 2011 - Mar 2012

```text
Provided administrative support in an insurance brokerage.
```

Skills: Administrative-Support, Insurance

### Assistant Manager

SC Loud Production SRL. Dec 2010 - Jun 2011

```text
Assisted in managing operations in the crewing/casino/entertainment industry.
```

Skills: Management-Support, Operations

### Insurance Agent / Inspector / Branch Manager

SC Carpatica Asig SA. Mar 2005 - Jun 2008

```text
Worked in insurance sales and management, progressing from agent to branch manager.
```

Skills: Insurance, Sales, Branch-Management

## Education

### West Vasile Goldiș University

Master's Degree, Management and Public Administration. 2008 - 2010

```text
Master's Degree in Management and Public Administration from West Vasile Goldiș University, Baia Mare, from 2008 to 2010.
```

### West Vasile Goldiș University

Psychopedagogical Module, Psychopedagogy. 2008 - 2009

```text
Completed the Psychopedagogical Module at West Vasile Goldiș University, Baia Mare, from 2008 to 2009.
```

### West Vasile Goldiș University

Bachelor's Degree, Journalism and Public Relations. 2005 - 2008

```text
Bachelor's Degree in Journalism and Public Relations from West Vasile Goldiș University, Baia Mare, from 2005 to 2008.
```

### C.D. Nenițescu High School

High School Diploma, Environmental Protection. 2001 - 2005

```text
High School Diploma in Environmental Protection from C.D. Nenițescu High School, Baia Mare, from 2001 to 2005.
```

## Tech stack

- Microsoft Excel
- Microsoft Word

To contact Lar, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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