# Larisa Anastasi

Larisa Anastasi is a remote worker on Himalayas, Customer Support & Client Services Specialist at Caring Hands Animal Hospital, based in United States.

Source: https://himalayas.app/@larisaanastasi

```text
Customer Support Specialist at Caring Hands Animal Hospital, documenting client care and resolving concerns to support client satisfaction.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 30k+ USD |
| Job categories | Customer Support Specialist, Client Services Specialist, Customer Service, Client Support Consultant |
| Skills | Customer Support, Client Communication, Inbound Calls, Outbound Calls, Email Support, Live Chat, Conflict De escalation, CRM Systems, Data Entry, Order Processing, Order Fulfilment, Billing, Cash Handling, Inventory Management, POS software |

## About

```text
At Caring Hands Animal Hospital, I serve as a primary point of contact for clients, sharing care updates and coordinating schedules. I document customer accounts, behavioral observations, and care logs in internal systems.

At Art of the Dog Canine Academy, I conducted virtual and in-person consultations and provided ongoing support for client concerns. I kept progress records and communication histories up to date.

At Foundation Hyundai of Boulder, I handled customer inquiries and used Dealertrack and DCS to research, order, and track parts. I also processed billing, credit authorizations, and payments.
```

## Experience

### Customer Support & Client Services Specialist (current)

Caring Hands Animal Hospital. Nov 2025 - Present

```text
Serve as a primary point of contact for clients, delivering clear, compassionate communication regarding daily care updates, schedule management, and service reports. Document detailed customer accounts, behavioral observations, and care logs into internal management systems with high accuracy.
```

Skills: Customer-Support, Communication-Skills, Documentation, Conflict-Resolution, Customer-Retention, Time-Management

### Client Support & Training Consultant

Art of the Dog Canine Academy. Apr 2025 - Oct 2025

```text
Conducted virtual and in-person consultations to assess client needs, deliver progress updates, and provide customized guidance. Delivered ongoing remote and off-site client support, troubleshooting behavioral issues and providing clear step-by-step solutions.
```

Skills: client-support, Training, Consultation, Troubleshooting, Database-Management, Communication-Skills

### Parts & Order Fulfillment Specialist / Customer Service Representative

Foundation Hyundai of Boulder. Sep 2024 - Feb 2025

```text
Handled high volumes of inbound customer phone inquiries, providing accurate price quotes, product specs, and delivery timelines. Navigated specialized CRM and inventory databases (Dealertrack, DCS) to research, order, and track parts fulfillment.
```

Skills: Customer-Service, CRM, Dealertrack, DCS, Order-Processing, Billing, Inventory-Management

### Inbound Support & Retail Customer Service Associate

Advance Auto Parts. Jul 2023 - Jul 2024

```text
Assisted inbound telephone callers and in-store clients with product selection, troubleshooting, and order placements. Managed order processing, returns, exchanges, and warranty documentation using proprietary POS and lookup systems.
```

Skills: Customer-Service, POS, Order-Processing, Returns, inventory-tracking, Communication-Skills

### Guest Services & Operations Support Associate

Fisher Honda & Interstate Ford. May 2022 - Aug 2023

```text
Managed customer check-ins, audited vehicle data (VIN/mileage entry), and ensured error-free system logging. Supported service advisors by handling administrative paperwork, logistics, and client vehicle transport.
```

Skills: Customer-Service, Data-Entry, Administrative-Support, Communication-Skills, Attention-To-Detail

### Customer Experience & Front Desk Hostess

Outback Steakhouse & Old Chicago Pizza. Jan 2018 - Apr 2019

```text
Managed phone reservations, takeout orders, client payments, and cash drawer reconciliations. Managed floor layout updates, party coordination, and server communications to ensure seamless service delivery.
```

Skills: Customer-Service, Reservations, Cash-Handling, Coordination, Communication-Skills

## Education

### Boulder Prep Charter High School

High School Diploma, General Studies

```text
Earned a High School Diploma from Boulder Prep Charter High School.
```

## Tech stack

- Google Docs
- Google Workspace
- Google Sheets
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook

To contact Larisa, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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