# Kumawuese Faki

Kumawuese Faki is a remote worker on Himalayas, Teacher at King Solomon Academy, based in Nigeria.

Source: https://himalayas.app/@kumawuesefaki

```text
Microbiology graduate providing customer help desk and healthcare support through accurate documentation and patient navigation.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Job categories | Help Desk Support, Customer Support, Help Desk Support, Laboratory Assistant, Administrative Assistant, Service Desk Representative, Help Desk Agent, Help Desk Technician, Help Desk Specialist, Service Desk Agent, Service Desk Analyst |
| Skills | Customer Support, Help Desk Support, Technical Support, Troubleshooting, Patient Navigation, Healthcare Administration, Data Entry, Records Management, Documentation, Microsoft Word, Excel, PowerPoint, Digital Information Systems, Transaction Processing, POS, Inventory Management, Sample Tracking, Quality Assurance, Kuma |

## What I'm looking for

```text
I’m looking for a Support Desk Personnel role where I can handle customer inquiries, resolve issues, and manage accurate documentation—helping users and coordinating smoothly between clients, healthcare providers, and digital platforms.
```

## About

```text
I’ve worked in customer-facing healthcare settings, including Drugate Pharmacy in Abuja, where I processed cash, POS, and transfer transactions while keeping customer records confidential.

I also handled documentation, reporting, and data entry as a Laboratory Scientist during industrial training at Greencare Diagnostic Laboratories and supported sample tracking and record management at Benue State University Teaching Hospital.

In parallel, I supported daily communication and accurate recordkeeping at King Solomon Academy, using digital tools and presentations to keep information flowing for students and parents.

Now I’m aiming for Support Desk Personnel work where I can resolve issues, assist users with technical and help desk support, and keep coordination smooth between clients, healthcare providers, and digital systems.
```

## Experience

### Teacher

King Solomon Academy. Jan 2025 - Jul 2025

```text
Communicated information clearly to students and parents. Maintained records and used digital tools to support activities.
```

Skills: Record-keeping, Digital-Tools, Collaboration

### Laboratory Scientist (Industrial Training)

Greencare Diagnostic Laboratories. Dec 2023 - Feb 2024

```text
Handled documentation, reporting, and data entry in a healthcare environment. Followed quality assurance procedures.
```

Skills: Documentation, Data-Entry, Quality-Assurance, Confidentiality, Teamwork

### Laboratory Scientist (Industrial Training)

Benue State University Teaching Hospital. Feb 2023 - Apr 2023

```text
Supported hospital operations through sample tracking and record management. Assisted with healthcare documentation and coordination.
```

Skills: Sample-Tracking, Records-Management, Healthcare-Documentation, Coordination

### Cashier / Customer Service Assistant

Drugate Pharmacy

```text
Provided frontline customer support and processed transactions accurately. Assisted with pharmacy services and maintained confidentiality.
```

Skills: Customer-Support, Cash-Handling, POS-systems, Data-Entry

## Education

### Joseph Sarwuan Tarka University

Bachelor of Science, Microbiology. 2021 - 2024. Grade: Second Class Upper (4.21/5.0)

```text
B.Sc. in Microbiology with Second Class Upper honors. Research project on comparative antibiotic resistance of bacterial isolates from swimming pools.
```

## Tech stack

- Kuma

To contact Kumawuese, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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