# KUMAR SAAB

KUMAR SAAB is a remote worker on Himalayas, Cashier & Customer Operations Associate at Avenue Supermarts Ltd (D-Mart), based in India.

Source: https://himalayas.app/@kumarsaab

```text
Customer Support Associate with Avenue Supermarts Ltd (D-Mart), handling live customer queries and digital billing.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 477k+ INR |
| Job categories | Customer Service Associate, Chat Support Associate, Operations Associate, Cashier |
| Skills | Customer Support, Live Chat, Email Support, Query Resolution, Escalation Management, Digital Billing, POS systems, Data Entry, Typing, Transaction Logging, Inventory updates, Ledger Updates, Microsoft Office, Google Workspace, Remote Desktop |

## About

```text
At Avenue Supermarts Ltd (D-Mart), I processed digital billing, POS transactions, and customer checkouts, maintaining daily transaction logs and basic inventory and ledger updates.

I handled live customer queries, refund and exchange requests, and floor escalations. I also bring chat and email queue handling experience, query resolution, and escalation management.

I'm pursuing a B.Com through IGNOU and hold a CCC certification. I type at 36+ WPM and am ready for remote or work-from-home roles.
```

## Experience

### Cashier & Customer Operations Associate

Avenue Supermarts Ltd (D-Mart)

```text
Processed high-volume digital billing, POS transactions, and customer checkouts with high speed and zero cash/system discrepancy. Handled live customer queries, refund/exchange requests, and floor escalations with empathy and clear communication.
```

Skills: Digital-Billing, POS-systems, Customer-Support, Query-Resolution, Escalation-Management, Data-Entry, Microsoft-Office, Google-Workspace

## Education

### Indira Gandhi National Open University

Bachelor of Commerce, Commerce

```text
Pursuing Bachelor of Commerce (B.Com) through distance education.
```

### Chandigarh

ITI, Mechanic Diesel

```text
Completed ITI in Mechanic Diesel from Chandigarh.
```

### NIELIT

CCC, Computer Concepts

```text
Completed CCC (Course on Computer Concepts) certification from NIELIT.
```

### Railway / RCF Kapurthala

Training, Computer Applications

```text
Completed 1-month computer applications training at Railway / RCF Kapurthala.
```

## Tech stack

- Google Workspace

To contact KUMAR, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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