# Kritika Mudgal

Kritika Mudgal is a remote worker on Himalayas, Freelance Social Media Manager at JioBLAST, based in India.

Source: https://himalayas.app/@kritikamudgal

```text
Project Coordinator at Skyesports International who coordinated 10+ gaming tournaments and brand campaigns.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | Project Coordinator, Social Media Manager, Client Services Manager, Customer Service |
| Skills | Project Coordination, project lifecycle management, Operations Coordination, Campaign Execution, Event Logistics, Client Servicing, Stakeholder Communication, Creator Coordination, Social Media Management, Live Event Coverage, Real Time Publishing, Campaign Reporting, Performance Analytics, Brand Strategy, Case Analysis |

## About

```text
At Skyesports International, I owned the full project lifecycle for 10+ gaming tournaments and brand campaigns, helping ensure brands like iQOO and LG received what was promised. I coordinated across eight teams and managed talent and influencer pipelines for large-scale events.

For JioBLAST (India Rising: Road to EWC), I managed social content and publishing that reached 20M+ views and 100K+ interactions. I also produced real-time content with esports players and provided live coverage during a multi-day national esports festival.
```

## Experience

### Freelance Social Media Manager

JioBLAST. Jun 2026 - Jul 2026

```text
Managed content and posting across an account that reached 20M+ views and 100K+ interactions, publishing 150+ pieces of content in a single month. Produced real-time content with esports players and delivered continuous live-event social coverage.
```

Skills: Social-Media-Management, Content-Creation, Real-Time-Publishing, Event-Coverage, Analytics

### Client Servicing Manager

Cranberry Brand Holdings Pvt. Ltd.. Feb 2026 - Apr 2026

```text
Led development of full pitch components, proposals, presentations, and moodboards, and took full ownership of specialized events from concept to execution. Collaborated with the Servicing Function Head to win, retain, and service high-value clients.
```

Skills: Client-Servicing, Proposal-Development, Presentation-Skills, Event-Management, Stakeholder-Management

### Project Coordinator

Skyesports International. May 2024 - Nov 2025

```text
Owned the full project lifecycle for 10+ major gaming tournaments and brand campaigns, ensuring brands like iQOO and LG received exactly what was promised. Acted as the central point of contact between 8 teams and managed talent and influencer pipelines for large-scale events.
```

Skills: Project-Management, Stakeholder-Management, Event-Coordination, Influencer-Management, Documentation

### Customer Service Representative (SME)

Vodafone / VOIS. Jul 2022 - Jan 2024

```text
Consistently ranked in the top 15–20% for quality and resolution KPIs across teams. Served as Subject Matter Expert (SME) for new hires, supporting onboarding and process training.
```

Skills: Customer-Service, Quality-Assurance, Training, Process-Improvement

### Customer Service Representative

FIS Global. Feb 2021 - Dec 2021

```text
Consistently ranked in the top 15–20% for quality and resolution KPIs across teams. Resolved customer queries with accuracy and empathy while maintaining detailed resolution trackers for internal reporting.
```

Skills: Customer-Service, Query-Resolution, Documentation, Reporting

## Education

### Indian Institute of Technology Delhi

Executive Programme, Brand Management. 2026 - Present

Activities and societies: Led a six-member team on a capstone case study analyzing brand strategy for Pahadan's Guild Pvt. Ltd. (Himachal Pradesh rural lifestyle brand); delivered a 23-page case study and 13-slide presentation.

```text
Executive Programme in Brand Management from IIT Delhi, online, from January to June 2026. Led a six-member team on a capstone case study analyzing brand strategy for Pahadan's Guild Pvt. Ltd., delivering a 23-page case study and 13-slide presentation.
```

### Asian Academy of Film and Television

Bachelor of Science, Animation. 2019 - 2022

```text
Bachelor of Science in Animation from the Asian Academy of Film and Television, Noida, from 2019 to 2022.
```

## Tech stack

- Canva

To contact Kritika, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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