# Krissmatute User

Krissmatute User is a remote worker on Himalayas, Customer Service Agent at Teleperformance, based in Honduras.

Source: https://himalayas.app/@krissmatuteuser

```text
Extroverted customer service professional with a passion for learning.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Honduras |
| Authorized to work in | Honduras |
| Job categories | Customer Service Representative, Technical Support Representative, Administrative Assistant, Customer Success Manager, Customer Service Associate, Customer Support Specialist, Sales, Customer Service |
| Skills | Customer Service, Technical Support, Sales, Attention To Detail, Pressure Management, Honesty, Punctuality, Contact |

## What I'm looking for

```text
I am looking for a role that allows me to grow, learn, and contribute positively to the team.
```

## About

```text
My name is Kryssia Abigail Maireña Matute, and I am an extroverted individual who thrives in dynamic environments. I take pride in being responsible and always eager to learn new things. My experiences have taught me the importance of teamwork and participation in various activities that a company offers.

With a background in customer service, I have spent two years at Walmart, where I honed my skills in client interaction and support. Additionally, I worked as a technical support and sales agent at Intouch CX for over a year, further enhancing my ability to assist customers effectively. I am fluent in Spanish and have a strong command of English, which allows me to communicate with a diverse clientele.
```

## Experience

### Customer Service Agent

[Teleperformance](https://himalayas.app/companies/tp)

```text
Handled inbound and outbound calls, providing information and resolving customer concerns. Adhered to company policies and procedures to ensure consistent service delivery.
```

Skills: Customer-Service, Problem-Solving, CRM-Software, Communication-Skills

### Customer Service Representative

[Walmart](https://himalayas.app/companies/walmart-com)

```text
Provided excellent customer service, assisting shoppers with their needs and resolving issues efficiently. Maintained a tidy and organized work environment to enhance the shopping experience.
```

Skills: Customer-Service, Retail-Operations, Problem-Solving, Inventory-Management

### Technical Support and Sales Agent

[Intouch CX](https://himalayas.app/companies/intouchcx)

```text
Delivered technical support to customers, troubleshooting issues and guiding them through solutions. Achieved sales targets by identifying customer needs and recommending appropriate products or services.
```

Skills: Technical-Support, Sales, Customer-Relationship-Management, Troubleshooting, Communication-Skills, Product-Knowledge

### Customer Service Agent

[Startek](https://himalayas.app/companies/startek)

```text
Assisted customers with inquiries and resolved complaints, ensuring high levels of customer satisfaction. Managed multiple customer interactions simultaneously while maintaining a professional demeanor.
```

Skills: Communication-Skills, Customer-Service, Call-Center-Operations, Conflict-Resolution, Data-Entry

## Education

### UNIVERSIDAD NACIONAL AUTONOMA

Bachiller en Ciencias y Letras, Ciencias y Letras

```text
Completed high school education with a focus on science and literature. This foundational education provided a broad understanding across various subjects.
```

### UNIVERSIDAD NACIONAL AUTONOMA

Pasante universitario de informatica administrativa, Informatica Administrativa

```text
Pursued university studies in administrative informatics, gaining knowledge in the field. This period involved foundational coursework relevant to administrative and information technology.
```

## Tech stack

- Contacto

To contact Krissmatute, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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