# Korey Herridge

Korey Herridge is a remote worker on Himalayas, System & Hardware Support Co-Ordinator at HSL Compliance, based in United Kingdom.

Source: https://himalayas.app/@koreyherridge

```text
I deliver hands-on IT support, cloud migrations, endpoint management, and infrastructure upgrades across Windows and Microsoft 365 environments.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United Kingdom |
| Authorized to work in | United Kingdom |
| Salary expectations | 32k+ GBP |
| Job categories | IT Support Technician, IT Support Analyst, Service Desk Administration, Systems Administrator |
| Skills | Microsoft Intune, MobileIron, Jamf, MDM, Moderate Acute Malnutrition, Windows 10, Windows 11, Windows Server, Azure, MacOS, iOS, Networking, Help Desk Support, Microsoft 365, Microsoft Entra ID, SharePoint, DNS, Mimecast, Freshservice, Active Directory, Group Policy, Remote Desktop Services, Apple Business Manager, N Able RMM, Meraki, VLAN, DHCP, Sage 200 Evolution, Sage 50, SQL, Computer Repair, Laptop Repair, Remote Support, Citrix, Citrix Director, CCTV, NVR, Avaya, Horizon, Microsoft Defender, Keeper, Microsoft Teams, Exchange, Power Platform, Hardware Configuration, Asset Management, Antivirus, Ticket Management |

## What I'm looking for

```text
I'm looking to grow alongside a company where I can solve technical problems, support people with patience and empathy, take on new challenges, and contribute to cloud, endpoint, and infrastructure improvements.
```

## About

```text
At HSL Compliance, I support the move from hybrid Microsoft 365 to a cloud-based environment, retiring legacy Windows Server infrastructure, migrating endpoints into Intune and Entra, and moving network drives into SharePoint.

I've also upgraded RDS for 120 users, modernised Active Directory and Group Policy, deployed Jamf and Meraki infrastructure, and supported users through responsive ticket-based and remote IT support.
```

## Experience

### System & Hardware Support Co-Ordinator (current)

HSL Compliance. Aug 2025 - Present

```text
Coordinated migration to cloud-based Microsoft 365, Azure, and Intune, and managed IT support and deployments across the organization.
```

Skills: Microsoft-365, Azure, Intune, SharePoint, Mimecast, Freshservice, Power-Platform, Networking

### IT Technician

Cotteswold Dairy Ltd. Sep 2024 - Aug 2025

```text
Revamped Active Directory, upgraded RDS farm, enrolled Apple devices into Jamf, implemented Freshservice, and upgraded network and business systems.
```

Skills: Active-Directory, Group-Policy, RDS, Windows-Server, Jamf, Apple-Business-Manager, Freshservice, N-Able-RMM, Meraki, SAGE, SQL

### IT Support Analyst

GC College. Dec 2023 - Sep 2024

```text
Provided IT support to students and teachers, performed equipment audits, and prepared devices for new starters.
```

Skills: IT-Support, Ticketing-Systems, Hardware-Setup, Audit

### IT Support Analyst

Gardiner Bros & Co (Leathers) Ltd. Oct 2019 - Sep 2023

```text
Managed new starter and leaver processes, maintained IT equipment, resolved support tickets, and completed project work.
```

Skills: Active-Directory, MDM, Remote-Management, IT-documentation, Networking, User-Training

### Service Desk Admin

Optimizing IT. Mar 2019 - Sep 2019

```text
Provided service desk support and technical assistance.
```

Skills: Service-Desk, Remote-Support, Active-Directory, Exchange, Citrix, Networking, Phone-Systems, Email-Security, SharePoint

## Education

### Herefordshire and Ludlow College

Level 3 Extended Diploma, Engineering and IT. 2014 - 2018. Grade: PPP (48 UCAS points) and D\*D\*D\* (168 UCAS points)

```text
Completed Level 3 Extended Diploma in Engineering and Level 3 Extended Diploma in IT and Computing, achieving D*D*D* (168 UCAS points) in the latter.
```

### John Kyrle High School

GCSE, General. 2009 - 2014. Grade: Maths B, Science B, English D

```text
Attended John Kyrle High School from 2009 to 2014, achieving GCSEs in Maths, Science, and English.
```

## Tech stack

- Microsoft Azure
- Microsoft Teams
- Freshservice
- iOS
- macOS
- Windows Server
- Windows 10
- Horizon
- Mimecast
- MobileIron
- Avaya
- SQL
- Citrix
- JAMF
- Microsoft Intune

To contact Korey, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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