# Kolli Durgaprasad

Kolli Durgaprasad is a remote worker on Himalayas, Customer Support Executive (Outbound) at Alldigi Tech Pvt. Ltd., based in India.

Source: https://himalayas.app/@kollidurgaprasad

```text
Customer Support Executive at Alldigi Tech who handled 100+ daily customer interactions and validated 10,000+ records.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 300k-450k INR |
| Job categories | Onboarding Documents Associate |
| Skills | Data Validation, Data Quality Checks, Record Accuracy, Inconsistency Identification, CRM documentation, Customer Support, Outbound Calling, Client Communication, Objection Handling, Case Follow Up, Task Prioritization, DAX, Trend Analysis, Data Analysis, Power BI |

## What I'm looking for

```text
I’m seeking an Onboarding Documents Associate role where I can review and validate documentation quickly and accurately.
```

## About

```text
At Alldigi Tech Pvt. Ltd., I handled 100+ daily outbound customer interactions, explaining products and services and addressing customer concerns. I met and exceeded calling and performance targets.

In my work and projects, I’ve validated 10,000+ records for accuracy and consistency and built an interactive Power BI dashboard for sales, profit, returns, and discounts. I’m a Computer Science graduate seeking an Onboarding Documents Associate role focused on reviewing and validating documentation quickly and accurately.
```

## Experience

### Customer Support Executive (Outbound)

Alldigi Tech Pvt. Ltd.. May 2026 - Aug 2026

```text
Managed 100+ daily outbound customer interactions, explaining products and services, handling objections, and meeting performance targets.
```

Skills: Client-Communication, Objection-Handling, Active-Listening, CRM-documentation, Time-Management, Performance-Targets

## Education

### Aditya Engineering College (A)

Bachelor of Technology, Computer Science and Engineering. 2022 - 2026. Grade: 7.7 CGPA

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Pursued a Bachelor of Technology in Computer Science and Engineering, achieving a CGPA of 7.7.
```

### Cisco Networking Academy

PCAP: Programming Essentials in Python, Programming

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Completed the PCAP: Programming Essentials in Python certification.
```

### Microsoft

Career Essentials in Data Analysis, Data Analysis

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Completed the Career Essentials in Data Analysis certification.
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### Infosys

Power BI for Business Professionals, Business Intelligence

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Completed the Power BI for Business Professionals certification.
```

### Oracle

OCI Certified Generative AI Professional, Generative AI

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Completed the OCI Certified Generative AI Professional certification.
```

## Tech stack

- Gmail
- Python
- Power BI

To contact Kolli, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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