# Kirill Streltsov

Kirill Streltsov is a remote worker on Himalayas, Head of Infrastructure Engineers Group at TanukiTech, based in Russian Federation.

Source: https://himalayas.app/@kirillstreltsov

```text
IT engineering group leader at TanukiTech who built a fast ticket-handling workflow in ITSM 365.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Russian Federation |
| Authorized to work in | Russian Federation |
| Salary expectations | 43k+ USD |
| Job categories | IT Support Manager |
| Skills | IT Infrastructure Management, IT Support, Technical Support, Server Administration, IT Service Management, Incident Troubleshooting, Team Leadership, Windows 10, Windows 11, ITSM 365, Naumen, Jira, Certmgr.Msc, Arduino |

## What I'm looking for

```text
I'm seeking a leadership position in IT where I can apply my experience leading a group, technical background, and psychology education. I prefer remote work, though hybrid or office work is possible, and I'm interested in AI adoption in companies.
```

## About

```text
At TanukiTech, I led a group of four infrastructure engineers and worked directly with the company's top managers. I built the group's workflow for fast ticket handling in ITSM 365 (Naumen) and trained new group members.

Before that, I worked in second-line support at TanukiTech, administering server systems and maintaining workplace equipment, mostly laptops and thin clients. I also put the servers in order and sped up equipment preparation for issuing.

At PIK Group, I handled user requests through Jira tickets and supported about 200–300 workstations. I installed operating systems and required software, managed cryptographic certificates for the bank-client system, and prioritized requests based on employees' needs.

Earlier, at IBDA, RANEPA, I supported users and events, installed laptop operating systems, and maintained the in-house server. I have a master's degree in General Psychology and a bachelor's degree in Applied Informatics, and I'm interested in AI adoption in companies.
```

## Experience

### Head of Infrastructure Engineers Group

TanukiTech. Dec 2025 - Sep 2026

```text
Led a group of 4 infrastructure engineers, worked directly with top management, built the group's workflow for fast ticket handling in ITSM 365 (Naumen), and trained new members.
```

Skills: ITSM-365, Naumen, Team-Leadership, Workflow-Optimization, Training

### Second-Line Support Engineer

TanukiTech. Apr 2024 - Nov 2025

```text
Performed server system administration, maintained work equipment including laptops and thin clients, installed Windows 10/11, and optimized equipment preparation processes.
```

Skills: Windows-10, Windows-11, Server-Administration, Thin-Clients, Laptop-Maintenance

### Technical Support Engineer

PIK Group. Dec 2022 - Mar 2024

```text
Installed operating systems and software on workstations and laptops, managed cryptographic certificates for bank-client systems, and supported 200-300 workstations via Jira tickets.
```

Skills: Windows, Software-Installation, Cryptographic-Certificates, Certmgr.Msc, Jira, IT-Support

### First-Category IT Specialist

IBDA, RANEPA. Feb 2019 - Oct 2022

```text
Installed operating systems on laptops, provided technical support at events, maintained the in-house server, and optimized technical equipment processes.
```

Skills: Operating-System-Installation, Server-Maintenance, Event-Support, Inventory-Management, Process-Optimization

## Education

### Synergy University

Master's degree, General Psychology

```text
Master's degree in General Psychology from Synergy University, completed in 2025.
```

### Moscow Pedagogical State University

Bachelor's degree, Applied Informatics

```text
Bachelor's degree in Applied Informatics from Moscow Pedagogical State University, completed in 2021.
```

### Moscow Pedagogical State University

Teacher of Informatics and Robotics, Informatics and Robotics. 2020 - 2020

```text
Professional retraining program in Teaching Informatics and Robotics, completed in 2020.
```

### Bauman Moscow State Technical University

Informatics and Control Systems

```text
Studied at the Faculty of Informatics and Control Systems for 1.5 years, leaving in 2013.
```

## Tech stack

- Jira
- Windows 10
- Arduino

To contact Kirill, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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