# Kerem Katırcıoğlu Kerem Katırcıoğlu is a remote worker on Himalayas, Assistant Manager at White Rabbit Family, based in Turkey. Source: https://himalayas.app/@keremkatircioglu ```text Experienced hospitality professional delivering Michelin-level service and team leadership. ``` | Detail | Value | | --- | --- | | Availability | Open to opportunities | | Location | Turkey | | Authorized to work in | Turkey | | Job categories | Assistant Manager | | Skills | Guest Service, VIP, Silver Service, Michelin Standards, Team Leadership, Corporate Trainer, Fast Paced Service Operations, High Work Ethic, Floor Management, Guest Relations, Conflict Resolution, Adaptive, eagerness to learn, Salesforce | ## What I'm looking for ```text I seek a leadership role in upscale hospitality where I can train teams, uphold Michelin-level service, and elevate guest satisfaction. ``` ## About ```text My professional background is in the tourism industry, an environment that demands precision, discipline, and the ability to perform under constant time pressure. In many ways, working in tourism resembles a highly coordinated operation where timing, teamwork, and quick decision-making are critical to success. This experience trained me to stay organized, solution-oriented, and calm in fast-moving situations while maintaining a strong focus on customer satisfaction. Alongside my operational experience, I have also invested time in developing my skills in sales and human psychology, which helps me better understand people, communicate effectively, and build trust. Today, I am looking to transition into a new industry where I can apply these transferable skills. I am particularly interested in remote work environments, where adaptability, self-discipline, and clear communication are essential. I am eager to continue learning, contribute to a dynamic team, and bring the same level of dedication and adaptability that shaped my experience in tourism. Kind regards, Remzi Kerem Katırcıoğlu ``` ## Experience ### Assistant Manager (current) White Rabbit Family. Jan 2024 - Present ```text Supervised daily operations in a fine dining venue, led and trained service staff to uphold Michelin-level standards, and resolved customer issues to maintain high satisfaction. ``` Skills: Team-Leadership, Customer-Satisfaction, Silver-Service, Service-Operations, Conflict-Resolution, Corporate-Trainer ### VIP Waiter La Cantina du Faubourg. Jan 2023 - Dec 2023 ```text Delivered personalized VIP service in a luxury dining environment, anticipating guest needs and maintaining high service standards to ensure satisfaction. ``` Skills: VIP-Service, Personalized-Services ### Supervisor White Rabbit Family. Jan 2022 - Dec 2023 ```text Managed floor staff and ensured smooth service flow during peak hours, oversaw guest relations and handled VIP clients to sustain high service standards. ``` Skills: Floor-Management, VIP-Service, Guest-Relations, Peak-Service-Coordination, Staff-Supervision, Service-standards ### Waiter Biblos Resort. Jan 2022 - Dec 2022 ```text Provided premium table service at a resort restaurant, ensuring timely and attentive service in a high-demand environment. ``` Skills: Premium-Table-Service, Time-Management, Multitasking ### Waiter Ristorante Loren. Jan 2022 - Dec 2022 ```text Provided table service in a fast-paced fine dining setting, maintaining service quality and supporting guest satisfaction during busy shifts. ``` Skills: Teamwork, Multitasking ### Waiter White Rabbit Family. Jan 2021 - Dec 2021 ```text Delivered premium table service as part of the first White Rabbit Family restaurant in Turkey, maintaining Michelin and silver service standards in a busy fine dining setting. ``` Skills: Silver-Service, Michelin-Standards, Guest-Experience ### Intern Ottoman Palace. Jan 2020 - Dec 2020 ```text Gained hands-on experience in hotel operations and guest service basics, assisting senior staff with front-of-house tasks. ``` Skills: Hotel-Operations, Guest-Service, Basic-Training, Multitasking ### Intern Ottoman Konak. Jan 2019 - Dec 2019 ```text Assisted senior staff in front-of-house hospitality services, supporting daily operations and guest interactions. ``` Skills: Guest-Interactions, Teamwork ## Education ### Mugla Sitki Kocman University Bachelor of Arts, Hospitality Management. 2019 - 2023 ```text Completed a Bachelor of Arts in Hospitality Management focused on hospitality operations and guest service standards. ``` ### Eastern Mediterranean University Bachelor of Arts, Architecture. 2016 - 2019 ```text Studied Architecture with coursework in design and technical principles. ``` ## Tech stack - Istanbul To contact Kerem, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Alp Ozkaplan](https://himalayas.app/@alpozkaplan): Front Office Supervisor, Sanasaryan Han, a Luxury Collection Hotel - [Seçil Varan](https://himalayas.app/@seilvaran): Misafir İlişkileri Sorumlusu, Ets Ersoy Turistik Servisleri AŞ - [Mehtap Çivi](https://himalayas.app/@mehtapcivi): Assistant Manager, Bogazici University Superdorm - [Talha Akdağ](https://himalayas.app/@talhaakda): Head Waiter, Adam&Eve Hotels - [Muhamed Bajraktari](https://himalayas.app/@muhamedbajraktari): Tour Guide, Fibula Travel Turkey - [Barış User](https://himalayas.app/@baruser): Receptionist, Elda Hotel - [Sibel Demir](https://himalayas.app/@sibeldemir): Guest Relations Manager, Venosa Beach Hotel - [Hüseyin Tan](https://himalayas.app/@hseyintan): Front Office Team Leader, Grand Hyatt Istanbul - [Ogulcan Dogan](https://himalayas.app/@ogulcandogan): Ground Services Agent, Turkish Airlines - [Ece Keklik](https://himalayas.app/@ecekeklik): Customer Service Representative, First Contact Service İletişim Hizmetleri A.Ş.