# Kenji Ryan Amaro

Kenji Ryan Amaro is a remote worker on Himalayas, Sales and Technical Representative at Bell Canada, based in Philippines.

Source: https://himalayas.app/@kenjiryanamaro

```text
Virtual Assistant with customer support experience at BELL Canada, Amazon, and Jetstar Australia; handled billing, sales, and travel bookings.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 80k+ PHP |
| Job categories | Virtual Assistant, Sales, Travel Consultant, Customer Service |
| Skills | Administrative Support, Customer Service, Sales Support, Lead Qualification, Upselling, Cross Selling, Billing and Payments, CRM, Customer Database Management, Travel Booking, itinerary planning, Technical Troubleshooting, Escalation Handling, Retail Operations, Logistics Support |

## About

```text
At BELL Canada, I handled upselling and cross-selling, product inquiries, billing and account resolution, and technical troubleshooting.

At Amazon, I supported retail and payments operations, including financial inquiries and Tier 2 escalations.

At Jetstar Australia, I provided travel consultation and itinerary management, alongside sales, billing, payments, and dispute resolution.

My experience also includes administrative support, CRM and customer database management, workflow optimization, and travel booking. I studied BS Naval Architecture and Marine Engineering at Mariners Polytechnic Colleges Foundation.
```

## Experience

### Sales and Technical Representative

Bell Canada. Oct 2024 - Sep 2026

```text
Handled upselling and cross-selling, product expertise, billing and account resolution, and technical troubleshooting for Bell Canada customers.
```

Skills: Upselling, Cross-Selling, Product-Expertise, Billing, Account-Resolution, Technical-Troubleshooting

### Retail and Payments Representative

[Sutherland](https://himalayas.app/companies/sutherland). Aug 2023 - Sep 2024

```text
Supported Amazon retail and payments operations, handling payments and financial management, tier 2 escalations, and retail operations and logistics support.
```

Skills: Payments, Financial-Management, Escalation-Handling, Retail-Operations, Logistics-Support

### Travel Consultant

[Probe CX](https://himalayas.app/companies/probe-cx). Aug 2021 - Jul 2023

```text
Provided consultative sales and revenue generation for Jetstar Australia, managing complex travel consultations, itinerary management, billing, payments, and dispute resolution.
```

Skills: Consultative-Sales, Revenue-Generation, Travel-Consulting, Itinerary-Management, Billing, Payments, Dispute-Resolution

## Education

### Mariners Polytechnic Colleges Foundation

Bachelor of Science, Naval Architecture and Marine Engineering. 2021 - 2024

```text
Pursued a Bachelor of Science in Naval Architecture and Marine Engineering from 2021 to 2024.
```

### San Rafael National High School

High School Diploma, General Studies. 2019 - 2021

```text
Completed Senior High School from 2019 to 2021.
```

## Tech stack

- Google Workspace

To contact Kenji Ryan, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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