# Ken Gachanja

Ken Gachanja is a remote worker on Himalayas, Project Manager at SkillsHub Africa, based in Kenya.

Source: https://himalayas.app/@kengachanja

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Experienced project manager with a focus on team leadership and AI.
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Kenya |
| Authorized to work in | Kenya |
| Job categories | Project Manager, Quality Analyst, Data Analyst |
| Skills | Project Management, Data Management, Training and Development, Quality Assurance, Customer Service, LiDAR, SAR Filings, Asana, Jira, Slack, Zoho, Community, Sophos, Analytical Skills, Technical Support, Operational Management, Communication Skills |

## What I'm looking for

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I seek a dynamic role that fosters growth, innovation, and teamwork.
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## About

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I am a dedicated Project Manager with over 10 years of experience in project management, marketing, and the Artificial Intelligence software industry. My journey has been marked by a commitment to continuous learning and professional growth, allowing me to specialize in various fields. I am certified in project management and have a proven track record of leading target-driven teams to deliver exceptional service.

Currently, I serve as a Project Manager at SkillsHub Africa, where I define company goals, streamline data processes, and ensure effective communication between teams and clients. My previous roles as Team Lead and Quality Analyst at Sama have equipped me with strong analytical and problem-solving skills, enabling me to manage large teams and improve operational efficiencies. I take pride in my ability to mentor and develop talent, fostering a collaborative environment that drives success.
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## Experience

### Project Manager (current)

SkillsHub Africa. Jul 2023 - Present

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As a Project Manager, I define company goals, create cohesive teams, and oversee project planning and execution. I streamline data management processes, ensure quality assurance, and maintain effective communication with stakeholders to deliver exceptional service.
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Skills: Project-Management, Data-Management, Quality-Assurance, Team-Leadership, Risk-Management, Time-Management, Planning, Automation, Communication-Skills

### Team Lead

Sama. Jan 2020 - Nov 2022

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Managed a team of over 230 staff, focusing on performance reviews, client satisfaction, and operational improvements. Developed training programs and maintained compliance with company regulations while fostering a motivated team environment.
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Skills: Team-Management, Performance-Reviews, Training, Compliance, Data-Management, Quality-Control, Problem-Solving, Communication-Skills

### Quality Analyst

Sama. Dec 2018 - Dec 2019

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Conducted performance tests and coached team members on new materials. Maintained QA databases and prepared quality reports to enhance team performance and client accuracy.
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Skills: Quality-Assurance, Performance-Testing, Coaching, Data-Analysis, Reporting, Database-Management, Client-Communication, Training, Process-Improvement, Problem-Solving

### Agent

Sama. Sep 2017 - Nov 2018

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Tracked performance against KPIs and assisted quality analysts in identifying data challenges. Ensured adherence to company policies and regulations.
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Skills: Teamwork, Data-Analysis, Compliance, Customer-Service, Problem-Solving, Reporting, Quality-Assurance, Communication-Skills, Performance-Monitoring

### Team Lead

Youth Dynamix. Jan 2016 - Aug 2017

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Supervised sales teams, managed recruitment, and resolved customer inquiries. Ensured sales targets were met while maintaining inventory control and staff motivation.
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Skills: Communication-Skills, Sales-Management, Team-Management, Customer-Service, Recruitment, Inventory, Problem-Solving, Conflict-Resolution, Performance-Monitoring, Training

### Researcher

Nairobi National Museum. Jan 2014 - Jan 2015

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Conducted in-depth research using qualitative and quantitative methods. Analyzed data, prepared reports, and maintained a comprehensive database of research activities.
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Skills: Research, Data-Analysis, Reporting, Database-Management, Qualitative-Research, Quantitative-Research, Presentation-Skills, Critical-Thinking, Documentation

### Sales Representative

Heritage Marketing Track Solution. Jan 2014 - Jan 2015

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Grew customer base through effective networking and consultative sales approaches. Focused on understanding customer needs and providing tailored solutions.
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Skills: Communication-Skills, Sales, Customer-Acquisition, Networking, Consultative-Selling, Relationship-Management, Problem-Solving, Negotiation, Market-Research, Customer-Service

### Sales Representative

Safaricom. Jan 2013 - Jan 2014

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Consistently met and exceeded sales goals while maintaining productive relationships with customers. Managed the complete sales cycle from prospecting to closing.
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Skills: Communication-Skills, Sales, Customer-Relationship-Management, Negotiation, Prospecting, Closing, Customer-Service, Market-Analysis, Problem-Solving, Performance-Monitoring

## Education

### University of Nairobi

Bachelor of Science, Microbiology and Biotechnology. 2013 - 2016

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Coursework in Bacterial resistance to antibiotics.
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### KCA University

Certificate of Higher Education, Information Technology. 2011 - 2012

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Completed coursework in Information Technology, including ICDL and various computer applications.
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### Naaro High School

KCSE Certificate, Secondary Education. 2006 - 2011

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Completed the Kenya Certificate of Secondary Education (KCSE).
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### Umoja Primary School

KCPE Certificate, Primary Education. 2004 - 2008

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Completed the Kenya Certificate of Primary Education (KCPE).
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## Tech stack

- Gmail
- Jira
- Sophos

To contact Ken, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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