# Kendry García

Kendry García is a remote worker on Himalayas, Teleoperator at ETECSA, based in Cuba.

Source: https://himalayas.app/@kendrygarca

```text
Customer Service Representative at ETECSA who handled telephone inquiries, resolved service issues, and supported customers remotely.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Cuba |
| Authorized to work in | Cuba |
| Salary expectations | 30k+ USD |
| Job categories | Customer Service, Call Center Representative, Customer Support Representative, Technical Support Representative |
| Skills | Customer Service, Call Center Operations, Phone Support, Customer Assistance, Customer inquiry handling, Troubleshooting, Conflict Resolution, Problem Solving, Spanish, English |

## What I'm looking for

```text
I’m seeking a remote role in Customer Service, Call Center, or Customer Support where I can contribute my telephone customer service experience, communication skills, problem-solving abilities, and B2-level English while continuing to develop professionally in an international environment.
```

## About

```text
At ETECSA, I provided telephone assistance and customer service, handling inquiries, requests, and service-related issues.

I identified customer needs, troubleshot issues, and followed established procedures to help resolve them. I supported different types of customer interactions with clear, courteous communication.

I’m a university graduate in Nursing with B2-level English. I’m seeking remote customer service work where I can use my telephone support experience and continue developing professionally.
```

## Experience

### Teleoperator

ETECSA

```text
Provided professional customer service and telephone assistance, handling inquiries, requests, and service-related issues. Identified customer needs, provided solutions, and maintained a professional attitude while working under pressure.
```

Skills: Customer-Service, Call-Center-Operations, Phone-Support, Customer-Assistance, Active-Listening, Communication-Skills, Problem-Solving, Conflict-Resolution, inquiry-handling, Working-Under-Pressure, Teamwork, Adaptability, Professional-communication, Time-Management, Attention-To-Detail

## Tech stack

- Google Analytics
- Java

To contact Kendry, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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