# Kayleen Nagan

Kayleen Nagan is a remote worker on Himalayas, Team Leader / Accounts Support at Lake Smit & Partners, based in South Africa.

Source: https://himalayas.app/@kayleennagan

```text
Healthcare accounts support at Lake Smit & Partners, assisting with collections, patient accounts, and radiology operations.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | South Africa |
| Authorized to work in | South Africa |
| Salary expectations | 30k+ ZAR |
| Job categories | Healthcare Administrator, Credit Controller, Medical Receptionist, Accounts Assistant |
| Skills | Credit Control, Debt Collection, Medical Billing, Patient Accounts, Healthcare Administration, Receipting, Banking, Medical Aid Queries, Patient Queries, Booking, Scheduling, Corporate Trainer, Compliance, Quality monitoring, Customer Account Queries |

## About

```text
At Lake Smit & Partners, I assist the Accounts Supervisor with the day-to-day running of the accounts department and the collections process, including debt collection and follow-up.

I work with bookings and scheduling, authorisations, IOD, medical-aid-liable and patient-liable departments. I also handle medical aid and private patient account queries and support their resolution.

At Lancet Laboratories, I started as a medical receptionist before moving to the cash office, where I handled banking, account queries, journals and write-offs. I now train and support the patient-liable team and monitor call compliance.
```

## Experience

### Team Leader / Accounts Support (current)

Lake Smit & Partners. Apr 2021 - Present

```text
Assist the Accounts Supervisor with daily operations, manage collections, and liaise with various departments. Train and support the patient-liable team and monitor call compliance.
```

Skills: Credit-Control, Debt-Collection, Medical-Billing, Patient-Accounts, Healthcare-Administration, Receipting, Banking, Medical-Aid-Queries, Booking, Scheduling, Corporate-Trainer, Team-Support, Compliance, Quality-monitoring, Customer-Service, Customer-Account-Queries, Journal, Write-Offs, Excel, Word, Outlook, PowerPoint, RIS, Infinitt, Meditech

### Medical Receptionist / Cash Office

Lancet Laboratories. Feb 2014 - Jan 2021

```text
Started as a frontline medical receptionist providing patient-facing administration and customer service. Promoted to the cash office, responsible for banking, account queries, journals, and write-offs.
```

Skills: Medical-Reception, Patient-administration, Customer-Service, Banking, Customer-Account-Queries, Journal, Write-Offs, Excel, Word, Outlook, PowerPoint, RIS, Infinitt, Meditech

## Tech stack

- Microsoft Teams
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Kayleen, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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