# Katerina Tsoupinaki Katerina Tsoupinaki is a remote worker on Himalayas, Head of Delivery | EU & International Business at Nova ICT, based in Greece. Source: https://himalayas.app/@katerinatsoupinaki ```text Delivery leader at Nova ICT overseeing technology programs for EU and international clients. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Greece | | Authorized to work in | Greece | | Salary expectations | 150k+ EUR | | Job categories | Delivery Manager, Program Director, Program Manager, Project Manager, QA Manager, Process Improvement Manager | | Skills | Program Management, Delivery Management, Project Management, Corporate Governance, Project Governance, Quality Management, Quality Assurance, Business Process Improvement, Process Improvement, IT Service Management, Agile Project Management, software development methodologies, Account Management, Business Development, Budgeting | | LinkedIn | https://linkedin.com/in/tsoupinaki-katerina-50558ab | ## About ```text At Nova ICT, I oversee the delivery of technology programs, projects, and services for EU and international business. I work to meet client expectations, budget constraints, and strategic goals while applying project and program governance practices. At Netcompany-Intrasoft, I directed programs serving EU institutions and cultivated client relationships while working to meet delivery targets and support business development. Earlier at Netcompany-Intrasoft and INTRASOFT International, I worked across corporate governance, quality management, and process improvement. I directed improvement initiatives and supported the integrated project, service, and product portfolio management system, including its compliance and continuous improvement. At INTRASOFT International, I led the Process Improvement and Quality Assurance department and contributed to ISO certifications and a CMMI Level 3 appraisal for software development. My work has also covered software quality, testing, and IT service management, supported by certifications in SAFe, PRINCE2, ITIL, and ISO 22301. ``` ## Experience ### Head of Delivery | EU & International Business (current) Nova ICT. Jul 2025 - Present ```text Worked as Head of Delivery | EU & International Business at Nova ICT. ``` ### Senior Delivery Manger | EU and International Business (current) Nova ICT. Jul 2025 - Present ```text Responsible for overseeing the successful delivery of complex technology programs, projects and services, ensuring they meet client expectations, budget constraints, and strategic goals by leading cross-functional teams, managing stakeholder relationships, planning resources, implementing best practices in project and program governance while maintaining high standards of quality, performance, and ``` Skills: Program-Management, Project-Management, Agile-Project-Management, Budgeting, IT-Service-Management, software-development-methodologies ### Program Director | EU Institutions Delivery Netcompany-Intrasoft. Apr 2024 - Jul 2025 ```text Cultivating client relationships and optimizing business performance within the EU Institutions market landscape. Direct group of programs, managing client relationships, leverage that delivery targets are met, and fostering an environment conducive to continuous business development and competitiveness. ``` Skills: Account-Management, Business-Development, Program-Management ### Corporate & Project Governance/QA Director at Netcompany-Intrasoft Netcompany-Intrasoft. Jan 2022 - Apr 2024 ```text Corporate Governance & Quality Management Director at Netcompany-Intrasoft. Acts at a horizontal and vertical level across the organization. Main role: • Direct large scale improvement and transformation initiatives across the organization. • Assess, report and propose improvements on the efficient and effective usage of tools, practices and processes, actively contributing to a lean, agi ``` Skills: Program-Management ### Agile CoE Leader @INTRASOFT Intl. Netcompany-Intrasoft. Jan 2019 - Jan 2022 ```text Worked as Agile CoE Leader @INTRASOFT Intl. at Netcompany-Intrasoft. ``` ### Corporate & Project Governance/QA Director Intrasoft International. Jul 2018 - Jan 2022 ```text Worked as Corporate & Project Governance/QA Director at Intrasoft International. ``` Skills: Program-Management ### Process Improvement and Quality Assurance Manager Intrasoft International. Jan 2007 - Jun 2018 ```text Corporate Quality Manager, leading the Process Improvement and Quality Assurance (PIQA) Dept. of INTRASOFT International since January 2007. Member of the Senior Management of INTRASOFT International. Acts at a horizontal and vertical level across the company. Among her main duties are to continuously assess and monitor the projects’ performance and services against specific performance indicator ``` ### SW Quality Assurance Officer SONAK S.A.. Oct 2002 - Dec 2006 ```text Responsible for the successful application of ISO 9001:2000, ISO/IEC 12207 “Information Technology Life Cycle Processes”, IEEE and other Military S/W Quality Standards (AQAP, MIL-STD etc.). SW Test Leader. Responsible for the S/W Testing methodology and for the release of the company’s products together with the S/W Dept. Manager. Issue C.o.C (Certificate of Conformance) Direct co-operation with ``` ### Software Quality Coordinator INTRASOFT S.A./INTRACOM S.A.. Feb 1999 - Sep 2002 ```text Software Quality Coordinator - Banking General Division of INTRASOFT S.A./INTRACOM S.A. Assigned as Software Project Quality Manager at the Banking & Assurance Systems General Division. Responsible for the successful application of ISO 9001:2000, other internal quality procedures and quality requirements provided by the customers and Software Test Leader. Active member of the quality team respons ``` ### Quality Engineer and Customer Service Representative for the major (Industrial L British Petroleum (BP) Hellas/Mobil Hellas. Mar 1997 - Jan 1999 ```text Responsible to successfully carry out the implementation and improvement of the application of ISO 9001:2000, Health and Safety Management System of BP/Mobil Hellas at the plant and central offices of the company. Implement, report and follow-up Key Performance Indicators and the company’s Quality, Risk and Health and Safety Management system. Report and improve the procedures that fulfil the need ``` ## Education ### SAFe by Scaled Agile, Inc. Certified SAFe® 5 Program Consultant ```text Issued Mar 2022 ``` ### SAFe by Scaled Agile, Inc. Certified SAFe 5 Agilist ```text Issued Jan 2022 ``` ### PECB Certified ISO 22301 Lead Implementer ```text Issued Dec 2021 ``` ### PeopleCert PRINCE2 Agile® Practitioner Certificate in Agile Project Management ```text Issued Sep 2021 ``` ### ISACA Certified CMMI Associate ```text Issued Apr 2021 ``` ### PeopleCert ITIL Strategist, Direct, Plan and Improve Certificate ```text Issued Dec 2021 ``` ### International Consortium for Agile (ICAgile) ICAgile Certified Professional in Agile Coaching (ICP-ACC) ```text Issued Apr 2021 ``` ### PeopleCert PRINCE2® Foundation Certificate in Project Management ```text Issued May 2020 ``` ### PeopleCert PRINCE2® Practitioner Certificate in Project Management ```text Issued Jun 2020 ``` ### SAFe by Scaled Agile, Inc. SAFe DevOps Practitioner ```text Issued May 2020 ``` ### Hellenic American Union/Global Business Management Consultants Agile PM2 Essentials ```text Issued Jun 2017 ``` ### Hellenic American Union/Global Business Management Consultants PM2 Essentials ```text Issued Jun 2017 ``` ### Hellenic American Union/Global Business Management Consultants PMI-ACP Preparation Course ```text Issued Nov 2015 ``` ### Scrum.org Professional SCRUM Master I (PSM I) ```text Issued Dec 2015 ``` ### INFOLAB Explore MS Project 2010 ```text Issued Nov 2013 ``` ### Being Essential (content provided by Harvard Business Publishes) Stepping up to Management ```text Issued Nov 2012 ``` ### TUV Nord Information Technology Service Management System (ITSM) Auditor/Lead Auditor (ISO 20000-1) ```text Issued Nov 2009 ``` ### TUV Nord Information Security Management Systems (ISMS) Auditor/Lead Auditor ISO 27001 ```text Issued Dec 2008 ``` ### EXIN Foundation Certificate in IT Service Management , ITIL v2 Foundation Course ```text Issued Jan 2008 ``` ### Athens Information Technology Modern SW Development and Methods with Emphasis on RUP ```text Issued Jun 2007 ``` ### University of Piraeus (Greece), Aarhus School of Business (Denmark), under the sponsorship of EFQM Master's Degree, Master of Sciences in Total Quality Management. 1995 - 2000 ### University of Ioannina (Greece) Bachelor's Degree, Physics (Medical Physics and Engineering). 1990 - 1995 ## Tech stack - PM2 - SAFe To contact Katerina, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [George Vatikiotis](https://himalayas.app/@georgevatikiotis1): Senior Advisor, Management Consulting, KPMG Advisors S.A. - [Alexopoulos George](https://himalayas.app/@alexopoulosgeorge): ICT Program/Project Manager, PLANET SA - [Katerina User](https://himalayas.app/@katerinauser1): IT Change Manager, Finance Sector - [Eglantina Xhemalallari](https://himalayas.app/@eglantinaxhemalallar): Professional Services Project Manager, ToolsGroup - [Zacharoula Brinia](https://himalayas.app/@zacharoulabrinia): Agile Delivery Lead, Kaizen Gaming - [Charalambos Triantafyllidis](https://himalayas.app/@charalambostriantafy): Software Project Manager, EPSILONNET - [Nikos Kalliakmanis](https://himalayas.app/@nikoskalliakmanis): Mid Senior Business Analyst / Scrum Master, Netcompany Intrasoft - [Niki Panagopoulou](https://himalayas.app/@nikipanagopoulou): Business Analyst, DGroup - [Nikos Kalliakmanis](https://himalayas.app/@nikoskalliakmanis1): Mid Senior Business Analyst / Scrum Master, Netcompany Intrasoft - [Константин Грек](https://himalayas.app/@0009174): IT Project Manager / Delivery Manager, QIC