# Karunwi James

Karunwi James is a remote worker on Himalayas, Operations & Logistics Manager at Regal Flowers Nigeria, based in Nigeria.

Source: https://himalayas.app/@karunwijames

```text
I build efficient office, fleet, and logistics operations that reduce costs and improve delivery performance.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 40k+ USD |
| Job categories | Operations Manager, Logistics Manager, Office Manager, Facilities Manager, Supply Chain Manager |
| Skills | Office Operations, Facilities Management, Warehouse Management, Inventory Management, Fleet Management, Last Mile Logistics, Supply Chain Coordination, Business Continuity, Incident Response, Vendor Management, Contract Negotiation, KPI development, performance reporting, Budget Administration, Cost Control, Team Leadership, Security Systems, Access Control, SOP Development, Process Optimization, IT Systems Coordination, AV Coordination, Hybrid Work Enablement, Remote Work Enablement, Stakeholder Communication, Stakeholder Engagement, SAP, Oracle, Excel, Microsoft Word, PowerPoint, Outlook, Asana, Trello, Notion, Google Sheets, Power BI, Route Optimization and Dispatch Software, Zoom, Microsoft Teams, Slack, Root Cause Analysis, Data Analysis, Six Sigma, Project Procurement, English |

## What I'm looking for

```text
I'm seeking an operations leadership role where I can build scalable office, logistics, fleet, and supply-chain systems. I'm immediately available and open to relocation, hybrid, or onsite arrangements.
```

## About

```text
I've led end-to-end logistics and operational workflows for Regal Flowers Nigeria, Busha Digital Assets, SwiftLogix, and Oxbit Logistics, improving service reliability, customer outcomes, and cost control.

At Oxbit Logistics, I sustained a 97% delivery success rate across 400+ monthly movements, reduced fuel spend by 20% through route optimisation, and cut asset losses by 40% through inventory controls. At SwiftLogix, I coordinated 200+ daily fulfilments and introduced real-time tracking that reduced customer enquiries by 35%.

I build SOPs, KPI dashboards, vendor partnerships, incident-response processes, and scalable teams. I'm immediately available and open to relocation, hybrid, and onsite operational leadership opportunities.
```

## Experience

### Operations & Logistics Manager (current)

Regal Flowers Nigeria. Mar 2019 - Present

```text
Maintained 95%+ SLA adherence across peak seasonal periods by pre-building vendor contingency protocols and dynamic scheduling. Designed and enforced packaging to delivery SOPs, eliminating recurring handling errors and improving product condition at delivery.
```

Skills: SLA-Management, Vendor-Management, SOP-Development, Staffing, Onboarding, Logistics, Operations-Management

### Merchant

Busha Digital Assets. Nov 2022 - Apr 2025

```text
Ran operational workflows for a 3,000+ user base, driving a 90%+ same-day resolution rate. Cut customer complaints by 22% and lifted customer retention by 15% through data-driven process redesign and retention strategies.
```

Skills: Operations-Management, KPI-Dashboards, Data-Analysis, Customer-Retention, Incident-Management, Reporting, Process-Improvement

### Operations Coordinator, Customer Logistics

SwiftLogix Ltd.. May 2021 - Oct 2022

```text
Coordinated 200+ daily fulfilment operations across multiple zones, consistently hitting accuracy and on-time delivery benchmarks. Built a real-time order tracking system that cut inbound customer service enquiries by 35% and reduced failed delivery attempts by 30%.
```

Skills: Fulfillment-Operations, Order-Tracking, 3PL-Management, KPI-Frameworks, Root-Cause-Analysis, Logistics

### Logistics Manager

Oxbit Logistics. Mar 2019 - Apr 2021

```text
Led daily fleet dispatch and warehouse operations across 400+ monthly movements, sustaining a 97% delivery success rate. Introduced a digital route optimisation system that cut fuel spend by 20% and improved turnaround times.
```

Skills: Fleet-Management, Warehouse-operations, Route-Optimization, Team-Leadership, Inventory-Control, SOP-Development, Incident-resolution

## Education

### University of Lagos

Bachelor of Science, Philosophy

```text
Bachelor of Science in Philosophy from the University of Lagos, completed in 2019.
```

### The Council of Six Sigma

Six Sigma White Belt, Six Sigma

```text
Earned the Six Sigma White Belt certification from The Council of Six Sigma.
```

### IIENSTITU

Logistics Management, Logistics Management

```text
Completed a certification in Logistics Management from IIENSTITU.
```

### BUILDPROC MOOC

Project Procurement, Project Procurement

```text
Completed a certification in Project Procurement from BUILDPROC MOOC.
```

## Tech stack

- Oracle
- Slack
- Microsoft Teams
- Trello
- Asana
- Notion
- Google Sheets
- Microsoft Excel
- Zoom
- SAP
- Microsoft Word
- Power BI
- Microsoft Outlook
- Microsoft PowerPoint

To contact Karunwi, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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