# Karen Sandoval

Karen Sandoval is a remote worker on Himalayas, Customer Service Representative at Concentrix: Capital One Banking, based in United States.

Source: https://himalayas.app/@karensandoval

```text
Customer Service Representative at Concentrix, currently in training for Capital One Banking after supporting Cigna Healthcare Insurance.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 40k+ USD |
| Job categories | Dental Assistant, Hygiene Assistance, Microbiology Lab Assistance |
| Skills | Customer Service, Dental Assisting, Microbiology, Sterilization, Autoclave Operation, Radiology Certification X Ray Certification, Impressions, Fluoride Application, Facets, DentaQuest, Denticon, Dentiray, RStudio, Python, Jupyter |

## About

```text
At Concentrix, I currently work as a Customer Service Representative for Capital One Banking and am in training. Previously, I supported Cigna Healthcare Insurance, using Facets and Dentaque.

As a Hygiene Assistant: DA I at Henderson Lane & Associates, I used Denticon and Dentiray, took impressions, applied fluoride, and held X-ray certification.

At East Carolina University’s Microbiology Dept., I worked as a Microbiology Lab Assistant, gaining autoclave experience and performing sterilization procedures while obtaining different bacterias.
```

## Experience

### Customer Service Representative (current)

Concentrix: Capital One Banking. May 2026 - Present

```text
Currently in training for a customer service role supporting Capital One Banking.
```

### Customer Service Representative

Concentrix: TurboTax. Mar 2026 - Apr 2026

```text
Provided customer service, multitasking and working efficiently under pressure while taking detailed notes.
```

Skills: Multitasking, Time-Management, Customer-Service, note-taking

### Customer Service Representative

Concentrix: Cigna Healthcare Insurance. Mar 2025 - Mar 2026

```text
Provided customer service for Cigna Healthcare Insurance, using Facets and Dentaque, with strong communication skills for a remote role.
```

Skills: Facets, DentaQuest, Communication-Skills, Customer-Service, Remote-Work

### Microbiology Lab Assistant

East Carolina University: Microbiology Dept.. Sep 2022 - May 2025

```text
Assisted in microbiology lab, performing sterilization and autoclave procedures for different bacteriological experiments.
```

Skills: Autoclave-Operation, Sterilization, Microbiology, Lab-Techniques

### Waitress/Cashier

Henderson Mexican Restaurant. Jun 2021 - May 2024

```text
Provided great customer service and communication skills while working under pressure.
```

Skills: Customer-Service, Communication-Skills, Working-Under-Pressure

### Hygiene Assistant: DA I

Henderson Lane & Associates. Aug 2023 - Mar 2024

```text
Assisted with dental hygiene procedures including impressions and fluoride application, using Denticon and Dentiray, and certified in X-ray.
```

Skills: Denticon, Dentiray, Xray, Impressions, Fluoride-Application, Chair-Side-Manners

## Education

### Richmond Community College

Transfer Course, General Studies

```text
Completed a transfer course at Richmond Community College in May 2025.
```

### East Carolina University

Bachelor of Science, Science

```text
Earned a Bachelor of Science from East Carolina University in May 2025.
```

### NC Dental U

Dental Assistant Certification, Dental Assisting

```text
Certified as a Dental Assistant from NC Dental U in December 2022.
```

### Vance-Granville Community College

Associate in Science, Science

```text
Earned an Associate in Science from Vance-Granville Community College in May 2020.
```

### Southern Vance High School

High School Diploma, General Studies

```text
Earned a high school diploma from Southern Vance High School in June 2018.
```

## Tech stack

- Jupyter
- Python
- Microsoft Excel
- RStudio
- Microsoft Word
- Microsoft PowerPoint

To contact Karen, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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