# Kamaxh Bharti

Kamaxh Bharti is a remote worker on Himalayas, Academic Counsellor & Client Relations Specialist at AESL, based in India.

Source: https://himalayas.app/@kamaxhbharti

```text
I improve customer operations, client onboarding, and service outcomes through structured, data-driven coordination.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 3466k+ INR |
| Job categories | Customer Service, Operations Support Specialist, Academic Counselor, Administrative Assistant |
| Skills | Process Optimization, Workflow Coordination, Vendor Management, Stakeholder Management, Records Management, Logistics Coordination, Dispatch Coordination, Healthcare Operations, Data Integrity, SLA Compliance, Live Chat, Phone Support, Email Support, De escalation, Conflict Resolution, Lead Nurturing, Customer Retention, Quality Assurance, CSAT, First Contact Resolutions, Objection Handling, Onboarding, Salesforce, Zendesk, Zoho, TMS, Excel, Microsoft Word, PowerPoint, Google Workspace, Ticketing Platforms, Spreadsheet Databases, CRM Systems |
| LinkedIn | https://linkedin.com/in/kamaxh |

## What I'm looking for

```text
I'm seeking flexible part-time opportunities in customer service, operations support, academic counselling, administration, or related roles where I can improve workflows, support clients, and contribute to strong service outcomes.
```

## About

```text
I've supported client operations across AESL, First Source, and UB Trucking, combining customer communication, onboarding, and process coordination.

At AESL, I converted 150+ prospective leads into confirmed admissions, maintained 100% CRM data integrity, and exceeded performance targets by 15%. At First Source, I handled 60+ daily customer interactions while maintaining 96% CSAT and achieving 88% first-contact resolution.

I've also coordinated 30+ weekly US freight loads at UB Trucking, helping achieve 98% on-time delivery. I'm currently pursuing an MBA in Healthcare Management and bring experience in CRM workflows, stakeholder coordination, and operational improvement.
```

## Experience

### Academic Counsellor & Client Relations Specialist

AESL. Mar 2025 - Mar 2026

```text
Led end-to-end client consultation and onboarding workflows, converting 150+ prospective leads into confirmed admissions. Maintained 100% data integrity across CRM platforms and exceeded performance targets by 15%.
```

Skills: CRM, Lead-Nurturing, Client-Onboarding, Stakeholder-Management, Data-Integrity, Objection-Handling

### Client Service & Operations Associate

[First Source](https://himalayas.app/companies/firstsourc). Oct 2023 - May 2024

```text
Handled 60+ daily omnichannel interactions via live chat and voice channels while maintaining an average CSAT rating of 96%. Achieved an 88% First-Contact Resolution rate and documented support cases in CRM systems.
```

Skills: Omnichannel-Communication, CRM, CSAT, First-Contact-Resolutions, SLA-Compliance, Process-Improvement

### Logistics & Freight Coordinator

UB Trucking. Jul 2021 - Mar 2022

```text
Coordinated US domestic freight operations and shipment scheduling for 30+ freight loads weekly. Negotiated pricing and schedules, achieving a 98% on-time delivery metric.
```

Skills: TMS, Freight-Coordination, Negotiation, Logistics, Spreadsheet-Databases, Exception-Handling

## Education

### Asia Pacific Institute of Management

MBA, Healthcare Management. 2026 - Present

```text
Currently pursuing an MBA in Healthcare Management with an expected completion in 2028.
```

### A.V.C College

Bachelor of Science, Biotechnology. 2020 - 2023. Grade: 7.18 / 10.00

```text
Completed Bachelor of Science in Biotechnology with a CGPA of 7.18 out of 10.00.
```

## Tech stack

- Salesforce
- Zendesk
- Google Workspace
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint

To contact Kamaxh, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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