# Junaid Ansari

Junaid Ansari is a remote worker on Himalayas, Sales & Customer Relationship Executive at I-ON Broadband, based in India.

Source: https://himalayas.app/@junaidansari1

```text
Sales and customer support professional at I-ON Broadband, acquiring residential broadband customers from lead generation through activation.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | Sales, Inside Sales Representative, Business Development Representative, Customer Support Representative, Customer Success Representative |
| Skills | Telecommunications Sales, Broadband Sales, Inside Sales, Field Sales, B2B Sales, B2C Sales, Customer Acquisition, Lead Generation, Lead Qualification, Consultative Selling, Needs Analysis, Objection Handling, Negotiation, Sales Closing, Pipeline Management |
| Portfolio | https://fiverr.com/junaid_cx |

## What I'm looking for

```text
I'm open to Sales, Inside Sales, Business Development, Customer Support, Customer Success, and Telecommunications opportunities, including remote and international customer-facing roles, subject to employer work-authorization requirements.
```

## About

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At I-ON Broadband, I manage residential broadband customer acquisition from lead generation and qualification through activation and onboarding. I recommend plans based on customer needs, follow up with prospects, and coordinate with installation and technical teams.

At Mach1 Broadband, I handled customer inquiries about broadband plans, billing, installation, and technical issues, converting qualified inquiries into subscriptions. Through Freelance Services, I provide remote customer support and sales assistance for digital businesses and e-commerce activities.
```

## Experience

### Sales & Customer Relationship Executive (current)

I-ON Broadband. Feb 2025 - Present

```text
Manage end-to-end customer acquisition for residential broadband services, including lead generation, qualification, and onboarding. Handle objections, coordinate with technical teams, and maintain accurate sales records in a target-driven environment.
```

Skills: Inside-Sales, Field-Sales, Lead-Generation, Customer-Acquisition, Consultative-Selling, Objection-Handling, CRM, Customer-Onboarding, Billing-Support, Complaint-Resolution

### Virtual Customer Support & Sales Contractor (current)

Freelance Services. Jan 2025 - Present

```text
Provide remote customer support and sales assistance for digital businesses, handling inquiries, complaints, and lead qualification. Communicate through digital channels while managing multiple tasks and meeting service expectations.
```

Skills: Customer-Support, Sales-Assistance, Lead-Qualification, Complaint-Resolution, Digital-Communication, Live-Chat, Email-Support

### Inside Sales & Customer Support Representative

Mach1 Broadband. May 2023 - Jan 2025

```text
Handled inbound inquiries for broadband plans, pricing, and technical issues, converting leads into subscriptions through consultative sales. Managed complaints, coordinated installations, and followed up with prospects to meet monthly targets.
```

Skills: Inside-Sales, Customer-Support, Consultative-Selling, Lead-Conversion, Complaint-Resolution, Billing-Support, Escalation-Handling, CRM, Telecommunications-Sales

## Education

### University of Mumbai

Bachelor of Commerce, Commerce

```text
Pursued a Bachelor of Commerce degree, gaining foundational knowledge in commerce and business principles.
```

## Tech stack

- Google Workspace
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook

To contact Junaid, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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