# Julio Santiesteban

Julio Santiesteban is a remote worker on Himalayas, Information Security Analyst II at The Doctors Company, based in United States.

Source: https://himalayas.app/@juliosantiesteban

```text
I troubleshoot identity-security integrations and manage vendor relationships for regulated enterprises.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 130k+ USD |
| Job categories | Technical Account Manager, Information Security Analyst, Technical Support Analyst |
| Skills | IAM, SSO, SAML, SCIM, Conditional Access, Azure AD, Entra ID, Privileged Access Management, Delinea, Thycotic, Cybersecurity, HIPAA, SOC2, API Integration, REST, Webhooks, Claude, ChatGpt, Copilot, Automation, Documentation, Azure, AWS, Python, PowerShell, ServiceNow, Freshservice, VMWare, Windows, Linux, VoIP, Asset Management, Inventory Management, Backup And Recovery, Avamar |
| LinkedIn | https://linkedin.com/in/julio-santiesteban-b84178128 |

## What I'm looking for

```text
I'm looking to move into technical account management for identity-security platforms, where I can combine hands-on IAM expertise, vendor integration troubleshooting, customer communication, and AI-driven process improvement.
```

## About

```text
At The Doctors Company, I administer SSO, SAML, SCIM, Conditional Access, and Delinea/Thycotic PAM for a regulated enterprise. I serve as the primary technical contact for vendors, resolving identity, REST API, and webhook integration issues while keeping production disruption minimal.

Previously, at Healthcare Risk Advisors, I supported 150+ users and maintained VMware infrastructure spanning 100+ servers and 200 Windows/Linux endpoints. I'm pivoting toward technical account management for identity-security platforms, bringing hands-on IAM depth, stakeholder communication, and AI-driven automation to customer-facing work.
```

## Experience

### Information Security Analyst II (current)

[The Doctors Company](https://himalayas.app/companies/the-doctors-company). Mar 2022 - Present

```text
Administered identity and access platforms including SSO/SAML/SCIM, Conditional Access, and Delinea/Thycotic PAM for a regulated enterprise. Served as primary technical point of contact for vendors, resolving complex REST API/webhook and identity-integration issues.
```

Skills: SSO, SAML, SCIM, Conditional-Access, Azure-AD-Entra-ID, Delinea, Thycotic, PAM, REST-APIs, Webhooks, AI-Tools, Claude, ChatGpt, Copilot, Automation, Documentation

### Technology Support Analyst

Healthcare Risk Advisors. Jun 2017 - Mar 2022

```text
Delivered technical support to 150+ users via ServiceNow and Fresh Service, troubleshooting and maintaining a VMware environment with 100+ servers and 200 endpoints. Coordinated with vendors on Cisco VoIP and application/API issues, and managed asset inventory and backup/recovery.
```

Skills: ServiceNow, Freshservice, VMWare, Windows, Linux, VoIP, API-Troubleshooting, Asset-Management, Avamar, Backup-And-Recovery

## Education

### Central Connecticut State University

Bachelor of Science, Networking and Information Technology. 2011 - 2016

```text
Bachelor of Science in Networking and Information Technology from Central Connecticut State University, completed in 2016.
```

## Tech stack

- Freshservice
- Python
- PowerShell
- Linux
- Windows
- sso
- ServiceNow
- ChatGPT
- Privileged Access Management

To contact Julio, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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