# Julia Yoda

Julia Yoda is a remote worker on Himalayas, Scheduling Navigator at Choptank Community Health, based in United States.

Source: https://himalayas.app/@juliayoda

```text
Dedicated professional with extensive experience in customer service and advocacy.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Customer Advocate, Event Coordinator, Public Speaker, Admissions Counselor, Customer Experience Representative, Customer Support Expert, Customer Service |
| Skills | Microsoft Office, Customer Service, Event Planning, Public Speaking, Problem Solving, Scheduling, Training, Multitasking, Active Listening, Julia, Communication Skills |

## What I'm looking for

```text
I seek a role in a supportive environment where I can leverage my skills to help others and grow professionally.
```

## About

```text
I am a passionate advocate with a Master's in Human Services and a strong background in customer service. My experience as a Scheduling Navigator at Choptank Community Health has honed my skills in managing complex schedules and facilitating communication among staff and patients. I thrive in dynamic environments where I can make a meaningful impact on individuals' lives.

Throughout my career, I have demonstrated my ability to connect with diverse groups, whether through my role as a Student Advocate at Liberty University or as an Admissions Counselor. I have successfully assisted thousands of students, providing guidance on academic and personal challenges while also organizing large-scale events. My commitment to fostering strong relationships and delivering exceptional service is at the core of my professional ethos.
```

## Experience

### Scheduling Navigator (current)

Choptank Community Health. Nov 2018 - Present

```text
Acts as direct contact for all daily staffing changes/callouts for medical, dental, behavioral health, and population health. Assigns needed coverage and closes schedules for various departments, maintaining staff schedules and creating computerized scheduling templates. Monitors patient schedules for access opportunities, communicates appointment availability to team members, and completes tickle
```

Skills: Microsoft-Office, Scheduling, Problem-Solving, Reporting, Data-Entry, Customer-Service, Medical-Terminology, Electronic-Health-Records, Communication-Skills

### Student Advocate

[Liberty University](https://himalayas.app/companies/liberty-university). Jan 2015 - Nov 2018

```text
Assisted in communicating with over 10,000 students each semester to connect and assist with a wide variety of questions, next steps, and important dates. Spoke to students about FAFSA, verification process, and scholarship appeals, and trained new advocates on various topics. Coordinated large events such as Summer Orientation and Fall Family Weekend, and served as the primary email representativ
```

Skills: Event-Planning, Public-Speaking, Customer-Service, Problem-Solving, FAFSA, Scholarship-Appeals, Communication-Skills, Training-and-Development

### Admissions Counselor

[Liberty University](https://himalayas.app/companies/liberty-university). Nov 2013 - Jan 2015

```text
Responsible for connecting with prospective students through large amounts of phone calls daily and serving as one of the lead chat specialists. Conducted one-on-one visits with parents and prospective students daily, and was an event speaker for various college events. Acted as a liaison for Club Sports and the School of Behavioral Sciences, and gained experience working Winterfest, Summer Orient
```

Skills: Microsoft-Office, Public-Speaking, Customer-Service, Event-Coordination, Relationship-Building, CRM, Communication-Skills, Live-Chat

## Education

### Liberty University

Master's in Human Services, Human Services. Grade: 3.4

```text
Completed a Master's in Human Services with a specialization in Marriage and Family Counseling. Achieved a cumulative GPA of 3.4.
```

### Liberty University

B.S. Business Administration, Business Administration. Grade: 3.00

```text
Completed a Bachelor of Science in Business Administration with a minor in Psychology. Specialized in International Business and Healthcare Management, achieving a cumulative GPA of 3.00.
```

## Tech stack

- Gmail
- Julia

To contact Julia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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