# Julia Nguyen

Julia Nguyen is a remote worker on Himalayas, Account Manager at Amenitiz, based in France.

Source: https://himalayas.app/@julianguyen

```text
Account Manager at AMENITIZ, growing a portfolio of 500+ hoteliers while supporting retention and platform adoption.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | France |
| Authorized to work in | France |
| Salary expectations | 40k+ EUR |
| Job categories | Account Manager, Growth Account Manager, Operations Project Manager, Department Manager |
| Skills | Account Management, Customer Relationship Management, Customer Retention, Upselling, Renewal Negotiation, Customer Onboarding, Churn Prevention, Customer Satisfaction, Platform Optimization, Product Adoption, B2B Sales, Lead Generation, Prospecting, Performance Analysis, Project Coordination |
| LinkedIn | https://linkedin.com/in/julia-nguyen-8a07a7132 |

## What I'm looking for

```text
I'm eager to embrace international challenges that drive growth and enhance customer satisfaction.
```

## About

```text
At AMENITIZ, I manage and grow a portfolio of 500+ hoteliers, supporting satisfaction, retention, and long-term engagement. I provide guidance on platform optimization, identify upsell opportunities, and work with cross-functional teams to improve customer experience and product adoption.

Previously, at URBAN SPORTS CLUB, I managed B2B clients in France and Belgium and increased activation rates by 100%. I also worked in project and department management at STUDENT POP and DECATHLON, coordinating client relationships, projects, and team activities.
```

## Experience

### Account Manager (current)

Amenitiz. Oct 2025 - Present

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Manages and grows a client portfolio of 500+ hoteliers, ensuring high satisfaction and retention. Acts as main point of contact, drives upsell opportunities, and collaborates with cross-functional teams.
```

Skills: Client-Portfolio-Management, Upselling, Customer-Retention, Cross-Functional-Collaboration, Platform-Optimization, Risk-Management

### Growth Account Manager

Urban Sports Club. Nov 2021 - Present

```text
Managed a B2B client portfolio of 100 companies in France and Belgium, increasing activation rates by 100%. Led upsell and renewal negotiations, ensured onboarding, and organized marketing events.
```

Skills: B2B-Account-Management, Upselling, Renewal-Negotiation, Client-Onboarding, Retention-Strategy, Event-Marketing, Content-Creation, Data-Analysis, Prospecting, Lead-Generation

### Department Manager

Decathlon. Jan 2021 - Present

```text
Managed a team of 7 people, including recruitment, training, and scheduling. Developed and implemented sales strategy to meet performance targets, managing department activities with revenue of 4 million euros.
```

Skills: Team-Management, Recruitment, Training, Scheduling, Sales-Strategy, Performance-Management, Internal-Communications

### Operational Project Manager

Student Pop. Oct 2019 - Present

```text
Managed a B2B client portfolio of 30 companies, ensuring retention and relationship development. Led projects from A to Z, including needs analysis, coordination, and student recruitment.
```

Skills: B2B-Account-Management, Customer-Retention, Project-Management, Needs-Analysis, Coordination, Recruitment, Interviewing

## Education

### IAE Gustave Eiffel

Master's Degree, Sport Management

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Master's degree in Sport Management, including a semester at the University of Zaragoza and a thesis on physical and sports activities in wellness management.
```

### Università di Bologna

D.U., International Management

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D.U. in International Management from Università di Bologna.
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### STAPS UPEC

Bachelor's Degree, Sport Management

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Bachelor's degree in Sport Management from STAPS UPEC.
```

## Tech stack

- Pipedrive
- Google Drive
- HubSpot
- Trello
- Asana
- Notion

To contact Julia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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