# JOWAYRIYA AHMED

JOWAYRIYA AHMED is a remote worker on Himalayas, Customer Support & Inside Sales at Sutherland, based in Egypt.

Source: https://himalayas.app/@jowayriyaahmed

```text
Results-driven BDR and inside sales professional skilled in lead generation and upselling.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Egypt |
| Authorized to work in | Egypt |
| Job categories | Business Development Representative, Inside Sales Representative, Sales Development Representative, Account Executive, Business Development Representative, Customer Service, Customer Success Manager |
| Skills | Outbound Calling, Cold Calling, Lead Qualification, Prospecting, Pipeline Generation, Appointment Setting, Cross Selling, Upselling, Retention Strategy, Objection Handling, Conflict Resolution, Customer Experience, Microsoft Word, Databases, CRM, Teamwork, Leadership, Communication Adaptability, Time Management, Arabic, Excel, Communication Skills, PowerPoint |

## What I'm looking for

```text
I seek a sales or customer-facing role where I can drive pipeline, exceed KPIs, grow through coaching, and work full-time EST remotely.
```

## About

```text
I am a results-driven Customer Support, Inside Sales, and Business Development Representative with proven success in high-volume client interactions and outbound prospecting. I consistently qualify leads, generate pipeline, schedule demos, and meet daily and monthly KPIs while maintaining accurate CRM records.

At Nice Job I conducted high-volume outbound cold calls to create new business opportunities and managed follow-up sequences via calls and email. In my role supporting the Comcast account at Sutherland, I handled inbound and outbound calls, resolved billing and technical inquiries, identified upsell and cross-sell opportunities, and helped improve team call scripts and sales performance.

I hold a Business Administration degree (GPA 3.9/4) and bring strong communication in English (C1) and Arabic, conflict resolution, and time-management skills. I am comfortable working full-time EST hours from a distraction-free remote workspace and thrive in coached, high-energy sales environments.
```

## Experience

### Customer Support & Inside Sales

Sutherland

```text
Managed high-volume inbound and outbound calls for the Comcast account, handled billing and technical inquiries, and proactively upsold and cross-sold services to exceed monthly sales targets.
```

Skills: Inbound, Upselling, Cross-Selling, Lead-Qualification, Customer-Experience, CRM

### Business Development Representative

Nice Job

```text
Conducted high-volume outbound cold calls to generate new business, qualified leads per company criteria, and scheduled discovery calls and demos while consistently meeting daily and monthly KPIs.
```

Skills: Outbound-Calling, Lead-Qualification, Pipeline-Generation, Appointment-Setting, CRM, KPI-Tracking

## Education

### University of Business – American Division, Tiba

Bachelor of Business Administration, Business Administration. Grade: 3.9/4

```text
Completed a Business Administration degree with a strong academic record (GPA 3.9/4), focusing on foundational business principles and administration.
```

## Tech stack

- Gmail

To contact JOWAYRIYA, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Hazem Barakat](https://himalayas.app/@hazembarakat): Sales Development Representative, Credit Wellness
- [Copy Paste](https://himalayas.app/@copypaste): Business Development Representative, FlairsTech
- [Ahmed Haytham wahdan](https://himalayas.app/@ahmedhaythamwahdan): Business Development Representative, Flairstech Global
- [jennifer cabezas](https://himalayas.app/@jennifercabezas): Sales Development Representative, Aydi
- [Tasneem El Shazly](https://himalayas.app/@tasneemelshazly): Sales Closer, Upsales
- [George Sabry Habib](https://himalayas.app/@georgesabryhabib): Customer Care Representative, Concentrix
- [Blair Onyx](https://himalayas.app/@blaironyx): B2B Appointment Setter, Ember
- [Ali Ouf](https://himalayas.app/@aliouf): Business Development Manager, LightFire Partners
- [Karim Ashraf](https://himalayas.app/@karimashraf1): Appointment Setter/SDR, Convertros
- [Clara Ayoub](https://himalayas.app/@claraayoub): Realtor, Unknown