# Joshua Teel

Joshua Teel is a remote worker on Himalayas, Senior Managed Services Engineer at OSC Technical, based in United States.

Source: https://himalayas.app/@joshuateel

```text
Senior IT Engineer at OSC Technical who automated workflows across 40+ client environments with PowerShell, Python, and Claude Code.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 90k+ USD |
| Job categories | IT Engineer |
| Skills | Microsoft 365, Azure, Microsoft Entra ID, Microsoft Intune, PowerShell, Tenant Administration, Network Infrastructure Design, IAM, Conditional Access, MFA, SSO, Endpoint Security, Microsoft Defender For Endpoint, Huntress EDR, Disaster Recovery |
| LinkedIn | https://linkedin.com/in/joshua-teel |

## About

```text
At OSC Technical, I administered cloud identity, access control, and security across multi-tenant Microsoft 365 environments. I also designed and implemented network infrastructure for enterprise client sites.

I created automation workflows with PowerShell, Python, and Claude Code across 40+ managed client environments, reducing manual operational overhead. I also owned disaster recovery processes for critical client systems.

At HOCS Consulting, I administered identity and access across multi-domain environments and helped redesign secure VPN access for more than 500 users. At Talus Pay, I standardized TSR procedures and training manuals, reducing SLA response times by 30% within one month.

Earlier, I led a technician team at Tiner Tech Solutions and provided independent IT support for residential and small business clients. My experience spans MSP, fintech, and healthcare environments, including HIPAA and PCI DSS compliance.
```

## Experience

### Senior Managed Services Engineer

OSC Technical. Mar 2025 - Oct 2026

```text
Served as primary technical owner for cloud identity, access control, and tenant security posture across multi-tenant M365 environments. Led network design, endpoint security, automation, and disaster recovery initiatives for enterprise clients.
```

Skills: Microsoft-Entra-ID, Conditional-Access, MFA, SSO, Microsoft-365, ConnectWise-RMM, Huntress-EDR, Microsoft-Defender-For-Endpoint, ProofPoint, Microsoft-Sentinel, ManageEngine, Windows-Autopilot, Printix, PowerShell, Python, Claude-Code, HPE-Aruba, Cisco-Meraki, Fortinet, SQL, Power-BI, Hudu

### Technician II

HOCS Consulting. Nov 2023 - Mar 2025

```text
Maintained 95% support satisfaction rate while troubleshooting and resolving PC, mobile, and kiosk issues. Administered Microsoft Entra ID and Active Directory, configured network security, and improved VPN connectivity for remote users.
```

Skills: Microsoft-Entra-ID, Active-Directory, Group-Policy, SSO, PowerShell, VPN, Microsoft-Intune, Microsoft-Defender-For-Endpoint, Barracuda-Email-Security, HIPAA, Technical-Documentation

### TSR Lead

Talus Pay. May 2023 - Nov 2023

```text
Acted as quality and process owner for TSR operations, reducing SLA response times by 30% and customer post-mortem incidents by 15%. Led installation and maintenance of payment terminals ensuring PCI DSS compliance.
```

Skills: SOP-Development, Training, SQL, PCI-DSS, Patch-Management, Vendor-Management, Escalation-Handling, Operational-Reporting

### Lead IT Specialist

Tiner Tech Solutions. Feb 2021 - May 2023

```text
Led and coordinated a multi-person technician team, managing workload and quality standards. Designed and implemented network infrastructure and administered user accounts and access controls.
```

Skills: Team-Leadership, network-design, Switching, Routing, Wireless, Active-Directory, Group-Policy, VPN, Troubleshooting, Vendor-Management

### Independent IT Technician

Contract (Various Clients). Oct 2010 - Feb 2021

```text
Delivered end-to-end IT support across hardware, software, networking, and mobile repair for a diverse client roster. Managed client and vendor scheduling, service documentation, and billing coordination.
```

Skills: Hardware-Repair, Software-Installation, Networking, Mobile-Repair, Customer-Relationship-Management, Scheduling, Billing

## Tech stack

- Microsoft Azure
- Navicat
- Jira
- Python
- PowerShell
- Linux
- iOS
- macOS
- Windows Server
- Google Workspace
- Microsoft Excel
- sso
- SQL
- Microsoft Intune
- Claude Code
- Proofpoint
- Android
- Power BI
- Fortinet
- Microsoft Sentinel
- Microsoft Entra ID
- Microsoft 365
- Azure

To contact Joshua, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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