# Joshua Clark

Joshua Clark is a remote worker on Himalayas, Total Loss Claims Associate Manager at National General Insurance Company, based in United States.

Source: https://himalayas.app/@joshuaclark2

```text
Business analytics professional at National General Insurance Company, turning claims performance data into dashboards and operational recommendations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 90k+ USD |
| Job categories | Business Analyst, Operations Analyst |
| Skills | Business Analytics, Operations and Analytics, KPI Reporting, Performance Analysis, Claims Analysis, Process Improvement, Operational Efficiency, Resource Allocation, Financial Analysis, regression analysis, predictive modeling, Classification Models, Statistical Analysis, Data Visualization, Excel |

## What I'm looking for

```text
I'm seeking a business analytics or operations analytics role that combines technical analytical skills with my business and industry experience.
```

## About

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At National General Insurance Company (Allstate), I analyze claims performance, track departmental KPIs in Excel reports, and recommend operational improvements. I also lead a team of claims professionals, using performance metrics to guide coaching and operational decisions.

In my graduate analytics projects, I developed Tableau and Excel dashboards to examine claims cycle time and built comparisons of regression, random forest, boosted tree, and neural network models. I'm completing an MS in Business Analytics at the University of North Carolina Wilmington and seeking to move into business or operations analytics.
```

## Experience

### Total Loss Claims Associate Manager (current)

National General Insurance Company. Apr 2022 - Present

```text
Analyze claims performance data to identify operational trends and financial performance gaps. Develop Excel-based performance reports and lead a team of claims professionals using data-driven evaluations.
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Skills: Excel, KPI-Reporting, Performance-Analysis, Process-Improvement, Team-Leadership, Data-Driven-Decision-Making

### Total Loss Claims Representative

National General Insurance Company. Sep 2016 - Apr 2022

```text
Evaluated complex insurance claims including coverage, settlement values, and regulatory requirements. Trained new representatives and negotiated claim settlements.
```

Skills: Claims-Evaluation, Negotiation, Training, Regulatory-Compliance

### Material Damage Claims Representative

National General Insurance Company. Aug 2015 - Sep 2016

```text
Investigated and evaluated auto insurance claims including coverage, liability, and settlement requirements. Identified potential fraud and maintained regulatory compliance.
```

Skills: Claims-Investigation, Fraud-Detection, Documentation, Regulatory-Compliance

## Education

### University of North Carolina Wilmington

Master of Science, Business Analytics. Grade: 4.0

```text
Currently completing a Master of Science in Business Analytics with a 4.0 GPA, gaining hands-on experience in SQL, Tableau, Python, R, statistical modeling, and data visualization.
```

### Wingate University

Bachelor of Science, Sports Management

```text
Bachelor of Science in Sports Management with a minor in Business Management.
```

## Tech stack

- Tableau
- Python
- SQL

To contact Joshua, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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