# Jose Santos

Jose Santos is a remote worker on Himalayas, Computer System Analyst II at Trideum, based in United States.

Source: https://himalayas.app/@josesantos1

```text
Computer System Analyst II at Trideum securing and hardening systems to STIG and RMF requirements.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 68k+ USD |
| Job categories | Network Administrator, Network Administrator, Systems Administrator, IT Support Specialist |
| Skills | Network Administration, System Administration, Network Infrastructure, DISA STIGs, RMF, IAVA, IPv4, IPv6, VLAN, Vulnerability Remediation, Patch deployment, Configuration hardening, Access Control, Incident Response, Tier 2 Support |
| LinkedIn | https://linkedin.com/in/jose-santos-258300122 |

## About

```text
At Trideum, I administer server stacks and network access controls, securing and hardening systems to STIG and RMF requirements.

I participate in vulnerability remediation and patch deployments, and support MECM deployments in closed and standalone systems under CUI guidelines.

At Central Health, I troubleshot complex networking incidents and assisted with IPv4 dual-stack configuration and VLAN implementation, supporting Tier 2 operations.

Earlier, at Neos Consulting Group, I supported data center project transitions that reduced transition time by 30%. My experience also includes network infrastructure work with the United States Army, including configuring and hardening routers and switches under IAVA directives and the RMF framework.
```

## Experience

### Computer System Analyst II (current)

Trideum. Jan 2025 - Present

```text
Secure and harden systems by administering server stacks and network access controls in accordance with STIGs and RMF requirements. Participate in vulnerability remediation and patch deployment, and perform configuration backups and system upgrades.
```

Skills: DISA-STIGs, RMF, MECM, CUI, Patch-deployment, Configuration-Management, System-Administration, Vulnerability-Remediation

### Field Technician

Central Health. Jan 2023 - Jan 2025

```text
Troubleshoot and resolve hardware, software, networking, and telecom issues across workstations and infrastructure. Supported Tier 2 operations, IPv4 dual-stack configuration, VLAN implementation, and automated tasks using scripting.
```

Skills: Troubleshooting, IPv4, VLAN, BASH, PowerShell, Remote-Support, Ticketing-Systems, Networking

### L2 Engineer

Neos Consulting Group. Jan 2023 - Dec 2023

```text
Supported IT/IS architecture and system administration processes, improving consistency and infrastructure reliability. Managed data center project transitions, reducing transition time by 30% and improving system availability.
```

Skills: System-Administration, Data-Center, Project-Management, Testing, Validation, Vendor-coordination

### Smart Hands Technician

[Xoriant](https://himalayas.app/companies/xoriant). Jan 2022 - Dec 2022

```text
Assisted with ISP/OSP troubleshooting, fiber testing, and cabling maintenance on IDF/MDF equipment. Configured and monitored network interfaces and installed network devices.
```

Skills: ISP, OCSP, Fiber-Testing, Cabling, Network-Configuration, Monitoring, Installation

### Helpdesk Technician

Infogain Corp. Jan 2021 - Dec 2021

```text
Provided technical support for hardware, software, and network connectivity, improving user efficiency and reducing downtime. Guided users through system setup and troubleshooting, increasing first-call resolution and satisfaction.
```

Skills: Technical-Support, Troubleshooting, Ticketing, Documentation, Customer-Service

### Information Technology Specialist

United States Army. Jan 2016 - Dec 2017

```text
Configured, installed, and hardened routers and switches in accordance with IAVA directives and the RMF framework. Implemented and maintained network and communication infrastructure, providing hands-on support for hardware diagnostics and repairs.
```

Skills: Routers, Switche, IAVA, RMF, Network-Infrastructure, Hardware-Diagnostics, Network-Modernization

## Education

### St. Philip's College

Bachelor's, Cyber Security. 2026 - Present

```text
Pursuing a Bachelor's degree in Cyber Security, expected to complete in the future.
```

### Cybertex Institute of Technology

Network Engineer program, Network Engineering. 2019 - 2020

```text
Completed a Network Engineer program at Cybertex Institute of Technology from 2019 to 2020.
```

### Fort Gordon Signal School

Information Technology and Communications Specialist, Information Technology and Communications. 2015 - 2016

```text
Completed training as an Information Technology and Communications Specialist at Fort Gordon Signal School from 2015 to 2016.
```

### Pontificia Universidad Católica de Puerto Rico

Bachelor of Science, Nursing. 2009 - 2015

```text
Earned a Bachelor of Science in Nursing from Pontificia Universidad Católica de Puerto Rico from 2009 to 2015.
```

## Tech stack

- PowerShell
- Linux
- Windows 10
- WSL
- ServiceNow
- Bash

To contact Jose, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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