# Jordan Snyder

Jordan Snyder is a remote worker on Himalayas, Community Health Worker / Case Manager at UnitedHealthcare, based in United States.

Source: https://himalayas.app/@jordansnyder

```text
Healthcare case manager at UnitedHealthcare who coordinates member care access and resolves benefit and service barriers.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 49k+ USD |
| Job categories | Case Manager, Customer Support Specialist, Insurance Agent, Account Manager, Office Coordinator, Schedulers |
| Skills | Case Management, Healthcare Operations, Health Insurance, Member Support, Provider Support, Benefit Guidance, Insurance Eligibility, Provider Access, Care Navigation, Issue investigation, Troubleshooting, Escalation Management, Cross functional Coordination, Account Management, Insurance Sales |

## About

```text
At UnitedHealthcare, I managed a high-volume caseload and served as a point of contact for members navigating benefits, provider access, and care needs. I investigated barriers involving provider availability, medication access, transportation, and referrals, then coordinated with providers and internal teams to move issues toward resolution.

I also helped members understand medical, dental, vision, and hearing benefits and locate in-network providers. I documented outreach, action steps, escalations, and outcomes while protecting confidential health information and following up on unresolved concerns.

At RMR Insurance Agency, Inc., I built and serviced a portfolio of 500+ health insurance clients. I answered questions about coverage, eligibility, billing, plan changes, and provider access, coordinating with carriers and healthcare providers to address service concerns.
```

## Experience

### Community Health Worker / Case Manager

[UnitedHealthcare](https://himalayas.app/companies/unitedhealthcare). Jan 2024 - Jun 2026

```text
Managed a caseload of members with benefit, provider-access, and care-navigation needs. Investigated service barriers, coordinated with providers and internal teams, and documented actions and outcomes.
```

Skills: Case-Management, Member-Communication, Provider-coordination, Issue-investigation, Documentation, Healthcare-Systems, Microsoft-Office

### Insurance Agent / Account Manager

RMR Insurance Agency, Inc.. Sep 2019 - Dec 2023

```text
Built and serviced a portfolio of 500+ health insurance clients, handling coverage, eligibility, billing, and provider access. Resolved service concerns through phone and email with carriers and providers.
```

Skills: Account-Management, Health-Insurance, Customer-Service, Carrier-Portals, Troubleshooting, Documentation

### Office Coordinator / Scheduler

RMR Insurance Agency, Inc.. May 2019 - Sep 2022

```text
Handled high-volume calls, emails, scheduling, data entry, and administrative follow-up. Coordinated appointments and maintained organized records to support client communication.
```

Skills: Scheduling, Data-Entry, Customer-Service, Administrative-Support, Communication-Skills

### Home Health Aide

Horizon Healthcare. May 2018 - May 2019

```text
Provided in-home support to elderly and disabled clients, communicated respectfully with clients and families, and maintained accurate records in a sensitive healthcare setting.
```

Skills: Home-Care, Client-Communication, Record-keeping, Empathy

## Education

### Life, Accident and Health Insurance License

Life, Accident and Health Insurance License, Insurance

```text
Completed a 40-hour course for the Life, Accident and Health Insurance License in 2019.
```

### Camden High School

High School Diploma, General Studies. 2011 - 2015

```text
Earned a High School Diploma in General Studies from Camden High School from 2011 to 2015.
```

### Herkimer College

Coursework, General Studies

```text
Completed coursework in Psychology, Sociology, Sign Language, College Writing, and Education.
```

## Tech stack

- Microsoft Teams
- Microsoft Office

To contact Jordan, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Olivia Hernandez](https://himalayas.app/@oliviahernandez): Licensed Insurance Agent, American Health
- [Gipsy Espinoza](https://himalayas.app/@gipsyespinoza): Case Manager II, Anthem BCBS Federal Employee Program
- [Gredonna Herndon](https://himalayas.app/@gredonnaherndon): PPS Field Auditor, United Healthcare
- [Ahnye Thrower](https://himalayas.app/@ahnyethrower): Customer Support Specialist, Experian
- [Tyesha User](https://himalayas.app/@tyeshauser): Healthcare Call Center Specialist, Bayview Health Partners
- [MELISSA INDVIK](https://himalayas.app/@melissaindvik): Insurance Agent, TTEC Healthcare Solutions
- [Davshone Maxwell](https://himalayas.app/@davshonemaxwell): Senior Case Manager, Allstate Insurance
- [Oumar Coulibaly](https://himalayas.app/@oumarcoulibaly): Insurance Sales Agent, Self Employed
- [Princess Sonkarlay](https://himalayas.app/@princesssonkarlay): Care Coordinator, Centene Corporation
- [Savannah Woodham](https://himalayas.app/@savannahwoodham): Health Insurance Agent, Open Access Insurance