# John Cesar Amonelo

John Cesar Amonelo is a remote worker on Himalayas, Technical Support/Supervisor/QAA/Cloud & App Support at Accenture, based in Philippines.

Source: https://himalayas.app/@johncesaramonelo

```text
L2 Cloud/App Engineer at Accenture, supporting cloud and application operations with Splunk configuration, testing, and implementation.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 80k+ PHP |
| Job categories | Cloud Support Engineer, Application Support Engineer, Technical Support Specialist, QA Analyst, Supervisor |
| Skills | Cloud Support, Application Support, Splunk Configuration (Props.Conf Transforms.Conf), Splunk Testing, Splunk Integration, Omi, OBM, Microfocus NNMI, MicroFocus SiS, incident investigation, Azure Administration, Quality Assurance, Remote Technical Support, Customer Service, Employee Management |
| LinkedIn | https://linkedin.com/in/john-cesar-amonelo-1584351a1 |

## About

```text
At Accenture, I work in a role described as Technical Support/Supervisor/QAA/Cloud & App Support. My profile says my current position is L2 Cloud/App Engineer.

My skills include Splunk configuration, testing, and implementation, along with MicroFocus tools including OMi/OBM, NNMi, and SiS.

I have experience in incident investigation, remote technical support, and quality assurance. I also have basic knowledge of Azure administration and hold the Microsoft Azure Fundamentals certification.

Earlier, I worked as a Technical Support employee at CONVERGYS and in service crew roles at MCDONALDS (GOLDEN ARCHES) and CHOWKING (FRESH N’ FAMOUS FOOD INC.).
```

## Experience

### Technical Support/Supervisor/QAA/Cloud & App Support (current)

[Accenture](https://himalayas.app/companies/accenture). Jul 2016 - Present

```text
Currently working at Accenture in technical support, supervisory, quality assurance, and cloud/app support roles.
```

Skills: Microfocus, Omi, HP-NNMi, SIs, Splunk-Configuration-(Props.Conf-Transforms.Conf), incident-investigation, Azure-Administration, Employee-Management, Workforce-Management, Quality-Assurance, Remote-Technical-Support, Customer-Service

### Technical Support

Convergys. Jun 2015 - Jul 2016

```text
Provided technical support at Convergys in Eastwood Libis, Quezon City.
```

### Service Crew

McDonald's (Golden Arches). Jun 2011 - Dec 2011

```text
Worked as service crew at McDonald's Eastwood Libis.
```

### Service Staff

Chowking (Fresh N' Famous Food Inc.). Jun 2010 - Oct 2010

```text
Provided service staff duties at Chowking in Tanay, Rizal.
```

## Education

### Saint Joseph Parish School

Primary School, Primary Education. 1999 - 2005

```text
Completed primary education at Saint Joseph Parish School from 1999 to 2005.
```

### Splunk

Splunk Fundamentals 1 & 2, Splunk Fundamentals

```text
Completed Splunk Fundamentals 1 & 2 training.
```

### Splunk

Splunk Administration, Splunk Administration

```text
Completed Splunk Administration training.
```

### Saint Joseph Parish School

Secondary School, Secondary Education. 2005 - 2009

```text
Completed secondary education at Saint Joseph Parish School from 2005 to 2009.
```

### ICCT Colleges

Bachelor of Science, Computer Engineering

```text
Pursued a Bachelor of Science in Computer Engineering but did not complete the degree.
```

### Microsoft

Microsoft Azure Fundamentals, Cloud Computing. 2020 - 2020

```text
Earned the Microsoft Azure Fundamentals certification in 2020.
```

### Microsoft

AZ-104: Microsoft Azure Administrator, Cloud Administration

```text
Completed training for the AZ-104: Microsoft Azure Administrator certification.
```

## Tech stack

- Omi

To contact John Cesar, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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