# Johanna Lopez

Johanna Lopez is a remote worker on Himalayas, Revenue Analyst at Mint House, based in United States.

Source: https://himalayas.app/@johannalopez

```text
Detail-oriented revenue analyst with expertise in data integration.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Revenue Analyst, Data Analyst, Customer Experience Manager, Business Analyst, Revenue Operations Analyst, Revenue Operations Specialist |
| Skills | Bilingualism, Typing, Data Entry, Data Analysis, Microsoft Office, Slack, Accounts Payable, Accounts Receivable, Pivot Tables, Indexing, V Lookups, Scheduling, Google Sheets, SQL, Excel, Phone Support, Google Workspace |

## What I'm looking for

```text
I seek a role that values data-driven decision-making and offers growth opportunities.
```

## About

```text
As a Revenue Analyst at Mint House, I leverage my expertise in CRM functionality to customize systems according to departmental needs, manage permissions, and create insightful reports. My role involves close collaboration with Sales, Product, and Marketing teams to optimize data integration and standard procedures, ensuring that all distribution channels are effectively managed and conflict-free.

Previously, I served as an Integration Data Specialist at Vacasa, where I streamlined data entry for newly acquired vacation rental properties using tools like Excel, Google Sheets, Python, and SQL. My efforts in coordinating data integration led to the successful creation of a guest-facing web page, enhancing our product visibility. My experience spans various roles in customer experience and data management, showcasing my ability to adapt and thrive in dynamic environments.
```

## Experience

### Revenue Analyst (current)

Mint House. Jun 2023 - Present

```text
As a Revenue Analyst, I customize CRM functionality, manage permissions, and create reports. I collaborate with Sales, Product, and Marketing to optimize distribution channels and ensure successful onboarding of new properties.
```

Skills: CRM, Data-Integration, Reporting, Onboarding

### Integration Data Specialist

[Vacasa](https://himalayas.app/companies/vacasa). Feb 2022 - Oct 2022

```text
Streamlined data entry for newly acquired vacation rental properties using Excel, Google Sheets, Python, and SQL. Collaborated with Corporate Development teams to integrate data and create guest-facing web pages.
```

Skills: Data-Entry, Excel, Google-Sheets, Python, SQL

### Sr. Customer Experience Specialist

[Vacasa](https://himalayas.app/companies/vacasa). Feb 2021 - Feb 2022

```text
Conducted quality assurance on relocation agent communications and led meetings with direct reports to improve performance metrics.
```

Skills: Communication-Skills, Quality-Assurance, Team-Leadership, Performance-Metrics, Customer-Service

### Customer Experience Specialist

[Vacasa](https://himalayas.app/companies/vacasa). Feb 2021 - Feb 2022

```text
Collaborated with various departments on disaster-related projects, ensuring all aspects of guest forced moves were managed effectively.
```

Skills: Collaboration, Project-Coordination, Time-Management, Customer-Service

### Customer Experience Specialist

[Vacasa](https://himalayas.app/companies/vacasa). Aug 2020 - Feb 2021

```text
Handled a high volume of incoming calls to assist guests with vacation home reservations and processed payments.
```

Skills: Communication-Skills, Customer-Service, Payment-Processing, Relationship-Building, Problem-Solving

### Night Auditor

Fairfield Inn & Suites by Marriott. Aug 2019 - Feb 2021

```text
Utilized Marriott PMS for guest assistance and daily audits while maintaining communication with team members and other departments.
```

Skills: Communication-Skills, Audit, Teamwork

### Bookkeeping Assistant

Mar-B Transport. Feb 2016 - Apr 2017

```text
Processed accounts payable invoices and maintained computerized accounting records, including accounts receivable and payroll.
```

Skills: Accounts-Payable, Bookkeeping, Data-Entry, Payroll-Management

## Education

### University of California, Riverside

Bachelor of Arts, Sociology. 2019 - Present. Grade: 3.5

```text
Completed 3.5 years of Sociology Studies with relevant coursework including Statistical Analysis, Modern Sociological Theory, Race & Ethnic Relations, Sociology of Law, Immigration & Society, and Formal Organizations.
```

## Tech stack

- Gmail
- Google Sheets
- Microsoft Excel
- SQL

To contact Johanna, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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