# Joanne Bowman

Joanne Bowman is a remote worker on Himalayas, EAP Coordinator at Optum Health, based in United States.

Source: https://himalayas.app/@joannebowman

```text
EAP Coordinator at Optum Health who matched members with clinical providers for their care needs.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | EAP Coordinator, Secretary, Legal Secretary, Legal Assistant |
| Skills | Employee Assistance Programs, Clinical Providers, Provider coordination, Patent Application Processing, Legal Secretary, Administrative Support, Microsoft Word, Excel, PowerPoint, MS Access, MacOS |

## About

```text
At Optum Health, I located clinical providers for members accessing their benefits, matching provider availability and clinical criteria to each member's needs.

I spoke with members by telephone to share provider search results and collaborated with licensed EAP specialists to identify suitable providers.

Earlier, I provided secretarial and legal support at AT&T, Rowan University, and Arkema Inc. My work included processing patent application documents, maintaining records, and preparing spreadsheets using Microsoft Word, Excel, PowerPoint, and Access.
```

## Experience

### EAP Coordinator

[Optum Health](https://himalayas.app/companies/optum). Feb 2007 - Feb 2021

```text
Located clinical providers for members accessing benefits and networked with providers to meet clinical criteria. Provided member-facing telephone support and collaborated with licensed EAP specialists.
```

Skills: Provider-Network-Management, Member-Services, Clinical-Coordination, Communication-Skills, Collaboration

### Secretary

Rowan University. Sep 2006 - Feb 2007

```text
Provided secretarial support to the biology department and managed daily operational issues. Supported the Department Chairman, set up Excel spreadsheets, took minutes, and maintained files.
```

Skills: Excel, Administrative-Support, File-Management, Meeting-Coordination, Student-Assistance

### Legal Assistant

[Arkema Inc.](https://himalayas.app/companies/arkema). Nov 2005 - Apr 2006

```text
Provided legal secretarial support to attorneys and paralegals in the Intellectual Property Law Group. Prepared patent filing documents, coordinated travel, and processed expense vouchers and invoices.
```

Skills: Legal-Support, Intellectual-Property, Patent-Filing, Travel-Coordination, Expense-Processing, Invoice-Processing

### Legal Secretary

[AT&T](https://himalayas.app/companies/at-t). May 2000 - Nov 2002

```text
Provided legal secretarial support to attorneys in the Intellectual Property Law Group. Prepared patent filing documents, maintained attorney dockets, and coordinated meetings and travel.
```

Skills: Legal-Support, Intellectual-Property, Patent-Filing, Docket-Management, Meeting-Coordination, Travel-Coordination, Expense-Processing, Excel

### Secretary

[AT&T](https://himalayas.app/companies/at-t). Nov 1998 - Sep 1999

```text
Supported members of the Technical Business Operations Group. Coordinated meetings, administered monthly reports, set up Excel spreadsheets, and provided secretarial support to the VP.
```

Skills: Excel, Meeting-Coordination, Administrative-Reporting, File-Management, Administrative-Support

### Technical Secretary

[AT&T](https://himalayas.app/companies/at-t). Feb 1996 - Nov 1998

```text
Supported the Speech Processing Software and Technology Research group. Managed daily operational issues, provided direct support to the Division Manager, and handled intellectual property document releases.
```

Skills: Technical-Support, Administrative-Management, Intellectual-Property, Document-Control, Meeting-Coordination

## Education

### CW Post College

Bachelor of Arts, Sociology

```text
Bachelor of Arts in Sociology from CW Post College.
```

## Tech stack

- macOS
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint

To contact Joanne, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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