# Jessica Geffen

Jessica Geffen is a remote worker on Himalayas, People & Culture Manager at Rogerwilco, based in South Africa.

Source: https://himalayas.app/@jessicageffen

```text
People & Culture Manager at Rogerwilco building ClickUp workflows that streamline operations and give teams clear ownership.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | South Africa |
| Authorized to work in | South Africa |
| Salary expectations | 40k+ ZAR |
| Job categories | People and Culture Manager, Operations Manager, Project Manager, People Operations Coordinator |
| Skills | Business Operations, Process Improvement, Workflow Optimization, Operational Issue Resolution, Standard Operating Procedures, Project Management, Task Management, Milestone Tracking, Capacity Planning, Resource Allocation, Employee Onboarding, Daily Staff Check Ins, Training and Workshops, Internal Communications, Stakeholder Alignment |

## About

```text
At Rogerwilco, I partner with leadership to execute business initiatives, review operational metrics, and streamline workflows across teams. I build custom ClickUp project structures, automated task boards, and tracking databases to support clear ownership and follow-through.

I also conduct regular 1-on-1 check-ins and review processes to uncover workflow friction, gather feedback, and put structured solutions in place. For new staff, I design onboarding protocols covering system access, hardware logistics, and compliance tracking.

As People & Culture Co-ordinator at Rogerwilco, I investigated operational issues, developed practical workflows, and built summary dashboards for executive visibility. I also coordinated supplier logistics and expense reconciliations with Finance.

Earlier, as Traffic Co-ordinator at Rogerwilco, I managed agency-wide workflow traffic and team capacity, maintaining a 100% on-time execution rate for cross-functional project deliverables. My experience also includes administrative support at Smollan & Mordor Capital, teaching and academic operations in Seoul, and intermittent hospitality operations in Cape Town.
```

## Experience

### People & Culture Manager (current)

Rogerwilco. Jul 2026 - Present

```text
Partner directly with leadership to execute business initiatives, analyze operational metrics, and streamline administrative workflows across teams. Conduct regular 1-on-1 staff check-ins and implement structured solutions.
```

Skills: ClickUp, Google-Workspace, Microsoft-Office, Project-Management, Budget-Management, Vendor-Management, Onboarding, Compliance-Tracking

### People & Culture Co-ordinator

Rogerwilco. Apr 2025 - Jun 2026

```text
Investigated internal operational issues, developed practical workplace workflows, and built summary dashboards for executive visibility. Conducted new-hire integration check-ins and coordinated supplier logistics.
```

Skills: ClickUp, Google-Sheets, Operational-Analysis, Dashboarding, Vendor-Management, Expense-Reconciliation

### Traffic Co-ordinator

Rogerwilco. Dec 2023 - Mar 2025

```text
Managed agency-wide workflow traffic and team capacity, maintaining a 100% on-time execution rate for cross-functional project deliverables. Facilitated routine operational alignment sessions across department heads.
```

Skills: Workflow-Management, Resource-Allocation, Project-Management, Cross-functional-Coordination, Timeline-management

### Administrative Assistant

Smollan & Mordor Capital. Mar 2023 - Dec 2023

```text
Provided administrative and scheduling support across operations; managed compliance document tracking and operational reporting.
```

Skills: Administrative-Support, Scheduling, Compliance-Tracking, Reporting

### Front-of-House & Hospitality Operations

Den Anker & Hussar Grill. Feb 2017 - Sep 2023

```text
Managed real-time floor capacity, table inventory, and customer resolution in high-volume operational environments.
```

Skills: Hospitality, Customer-Service, Operations-Management, Inventory-Management

### ESL Head Teacher & Instructor

Raul & Paul English Institute & Jungchul Language School. Aug 2017 - Aug 2021

```text
Served as Head Teacher at R&P, leading daily academic operations and facilitating regular staff meetings to align teaching strategies. Structured onboarding and training frameworks for new personnel.
```

Skills: Teaching, Staff-Management, Onboarding, Training, Operations

## Education

### Coursera

Certificate, Artificial Intelligence. 2026 - 2026

```text
Completed Google AI Essentials certification.
```

### ClickUp

Certificate, Project Management. 2025 - 2026

```text
Earned ClickUp Expert and Advanced AI certifications.
```

### Udemy

Certificate, Performance Management. 2025 - 2025

```text
Completed Performance Management Systems certification.
```

### LinkedIn Learning

Certificate, Emotional Intelligence. 2025 - 2025

```text
Completed Developing Your Emotional Intelligence certification.
```

### Red & Yellow Creative School of Business

Certificate, Digital Marketing. 2023 - 2023

```text
Digital Marketing Certificate focusing on business and stakeholder communications, CRM and workflow management, content strategy, and audience engagement.
```

### University of Stellenbosch

Bachelor of Science, Human Biology. 2014 - 2016

```text
BSc in Human Biology with a major in Psychology, focusing on behavioral psychology, organizational dynamics, and interpersonal communication.
```

## Tech stack

- Google Docs
- Google Workspace
- Trello
- ClickUp
- Google Sheets
- Microsoft Excel
- monday.com
- Canva
- ChatGPT
- Microsoft Word
- Microsoft PowerPoint
- Google Slides

To contact Jessica, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Yamkela Songelwa](https://himalayas.app/@yamkelasongelwa): Traffic Coordinator, LearningMate
- [Matt Rikus Wessels](https://himalayas.app/@mattrikuswessels): People, Brand & Ops Strategist, Talent Atlas
- [Gina Adam](https://himalayas.app/@ginaadam): Operations & Finance Manager, Five Lens People Development
- [Marije Pierson](https://himalayas.app/@marijepierson): Operations Manager, Inventory Planner by Sage
- [Victoria Xaba](https://himalayas.app/@victoriaxaba): Junior Consultant, EcoVate Group
- [Charlotte Del Grande](https://himalayas.app/@charlottedelgrande): Support Manager, TravelBud
- [Lulani Vermeulen](https://himalayas.app/@lulanivermeulen): Operations & Administration Manager, Somersfontein Boerdery (Pty) Ltd
- [Boitumelo Dikgole](https://himalayas.app/@boitumelodikgole): Operations & HR Manager , Convergence Partners Management
- [Jean-Claude Batt](https://himalayas.app/@jean-claudebatt): Online English Teacher, Private Practice
- [Dawn Beech](https://himalayas.app/@dawnbeech): Business Operations Consultant, Rise Physiotherapy (Pty) Ltd