# Jessica Ertel Heinen

Jessica Ertel Heinen is a remote worker on Himalayas, Tester at Salux Technology, based in Brazil.

Source: https://himalayas.app/@jessicaertelheinen

```text
Detail-oriented Systems Analyst with a passion for data analysis.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Brazil |
| Authorized to work in | Brazil |
| Job categories | Systems Analyst, Software Tester, IT Consultant, Systems Engineer, Systems Administrator |
| Skills | Software Testing, SQL Queries, Jira, Cloud Computing, Customer Service, Problem Solving, Leadership, Learning, Planning, Data Analysis, System Implementation, SQL, Sensu |

## What I'm looking for

```text
Seeking a challenging role that leverages my technical expertise and passion for data analysis to drive business growth and improve customer experiences.
```

## About

```text
As a seasoned Systems Analyst, I leverage my technical expertise to drive business growth and improve customer experiences. With a strong background in software testing, database analysis, and system implementation, I excel in fast-paced environments that require meticulous attention to detail and effective problem-solving skills.

Throughout my professional journey, I have developed a unique ability to bridge the gap between technical and non-technical stakeholders, ensuring seamless communication and collaboration. My passion for data analysis and process improvement has enabled me to deliver high-quality results and drive meaningful change in various organizations.

I am a motivated and results-driven individual with a strong work ethic and a passion for continuous learning. I thrive in environments that encourage innovation, creativity, and teamwork, and I am excited to bring my skills and expertise to a dynamic and forward-thinking organization.
```

## Experience

### Tester

[Salux Technology](https://himalayas.app/companies/freelance-himalayas). Apr 2024 - Jun 2024

```text
Performed software testing, created SQL queries, and recorded movement in JIRA to make developers' work easier.
```

Skills: Software-Testing, SQL, Jira

### Junior Systems Implementer

Supermídia. Sep 2022 - Feb 2023

```text
Configured virtual devices and environments, registered movement in Movidesk, and provided customer training on platforms.
```

Skills: Customer-Training, UX

### Database Analyst

Audit. Dec 2021 - Jun 2022

```text
Planned and monitored dates, deadlines, and indicators, and defined prioritization of team activities.
```

Skills: SLA

### System Analyst

DF AGRO. Nov 2021 - Feb 2022

```text
Created management dashboard reports through SQL queries in a database.
```

Skills: SQL, Reporting, Dashboarding

### IT Intern

Justiça Federal & Unimed Brazil. Aug 2015 - Jan 2020

```text
Provided internal user support, maintained computers, and implemented security culture and policy.
```

Skills: Computer-Security, Security-Policy

## Tech stack

- Jira
- JavaScript
- Python
- HTML5
- CSS 3
- Google Workspace
- SQL

To contact Jessica, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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